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Director Operation Jobs in Rochester, NY (NOW HIRING)

ComTec Solutions

Director, IT Services

Rochester, NY · On-site

$125K - $165K/yr

Director, Operations & Finance DIRECT REPORTS: Information Technology Group ESSENTIAL FUNCTIONS: * Manages IT Services department by directing and coordinating activities consistent with established ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Ensure alignment across marketing, merchandising, operations, finance and external partners * Drive consistency and discipline in campaign execution while enabling flexibility where needed Cross ...

Monro

Director of Marketing Operations

Rochester, NY · On-site

Ensure alignment across marketing, merchandising, operations, finance and external partners * Drive consistency and discipline in campaign execution while enabling flexibility where needed Cross ...

Learning Care Group, Inc.

Director

Penfield, NY · On-site

$67K/yr

In a Center Director, we look for committed individuals who want to have a positive impact in the lives of children and their families, while effectively and efficiently running all school operations.

Lollypop Farm

Medical Director

Fairport, NY · On-site

$170K - $180K/yr

The Medical Director advances Lollypop Farm's lifesaving efforts by leading our veterinary operations and guiding our dynamic team. This role provides medical oversight for all clinical programs for ...

TRILLIUM HEALTH INC

Director, Nursing

Rochester, NY · On-site

$108K - $155K/yr

Director, Nursing Department: Clinic Position type: Full-time 37.5 hours FLSA: Exempt Job Summary ... Provide leadership, oversight of nursing operations and optimization of the patient experience in ...

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Showing results 21-40

All JobsOperation JobsDirector Operation JobsDirector Operation Jobs in Rochester, NY

Director Operation information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director operation jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director operation in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What is the difference between Director Operation vs Operations Manager?

AspectDirector OperationOperations Manager
ResponsibilitiesOversees multiple departments, strategic planning, high-level decision makingManages daily operations, implements policies, supervises staff
Required CredentialsBachelor's or master's degree in business, management, or related field; extensive experienceBachelor's degree; experience in operations or management roles
Work EnvironmentExecutive offices, cross-departmental collaborationOn-site, departmental focus, hands-on management
Industry UsageCommon in large organizations, corporationsFound in various industries, including manufacturing, retail, services

The main difference between a Director Operation and an Operations Manager lies in scope and strategic focus. Directors typically handle high-level planning and oversee multiple departments, while Operations Managers focus on daily operations and team supervision. Both roles require relevant management experience, but Directors usually have more extensive credentials and a broader strategic role.

What are the most commonly searched types of Operation jobs in Rochester, NY? The most popular types of Operation jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Operation jobs? Cities near Rochester, NY with the most Director Operation job openings:
Director Operation jobs near you
Infographic showing various Director Operation job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.

Director, IT Services

ComTec Solutions

Rochester, NY • On-site

$125K - $165K/yr

Full-time

Posted 15 days ago

Job description

DIRECTOR, IT SERVICES
Department: Management
Billable Hours Goal: N/A
Position Type: Full Time
Travel Required: Minimal as needed
JOB SUMMARY:
Provides overall direction and guidance to the IT Services department with the purpose of supporting Customers in achieving their goals and objectives. The Director, IT Services directly supervises members of the department and is responsible for overall management to achieve customer satisfaction. Must interpret policies, procedures, and goals of the organization for employees. Responsible for employee performance, and development to include training and career path.
REPORTS TO: Director, Operations & Finance
DIRECT REPORTS: Information Technology Group
ESSENTIAL FUNCTIONS:
  • Manages IT Services department by directing and coordinating activities consistent with established goals, objectives, and policies
  • Schedules activities to ensure customer / project timelines are met
  • Monitors and maintains ticket & task queues to make sure customer response times are minimal, and project tasks are completed on time
  • Maintains and improves department skill set as new technologies evolve
  • Interviews and hires all new ITG staff
  • Follows direction set by executive leadership
  • Identify sales opportunities and pass the information to correct team members

ADDITIONAL RESPONSIBILITIES:
  • Maintains daily timesheet and expense report entries and submits them accurately and timely
  • Administrative duties to include scheduling and reporting to ensure adherence to company fiscal goals
  • Implements new technology
  • Other duties as required

Requirements
TECHNICAL SKILLS:
• Strong understanding of available tools to assist in daily tasks
• Ability to troubleshoot server based software issues with:
- Microsoft Windows Server //2008 R2 , 2012, 2016, 2019
- Microsoft Windows Active Directory Infrastructure
- On Premise Microsoft Exchange /, 2012, 2016, 2019
- Microsoft SQL Server
- Microsoft Remote Desktop Services
- Microsoft Hyper-V and VMWare
- Major Anti-Virus solutions
- Enterprise class backup solutions
• Strong knowledge of various server/workstation peripherals such as USB/NAS drives
• Strong knowledge of workstation/server hardware and software troubleshooting abilities
• Working knowledge of HP and Dell equipment; general understanding of storage solutions
• Demonstrated knowledge in troubleshooting and resolving workstation based software issues with:
- Microsoft Office 2010 / 2012 / 2016
- Microsoft Office 365
- Domain and workgroup environments
• Knowledge and understanding of AD, DNS, the Internet and mail flow
• Strong knowledge of WAN/ISP architecture
• Strong knowledge of backup & recovery, including direct DR planning with Customers
SOFT SKILLS & ABILITIES:
• Ability to motivate and maintain effective working relationships with staff and partners
• Ability to rely on experience and judgment to plan and accomplish goals
• Strong written and verbal communication skills
• Pleasant and professional demeanor in all client and internal communications
• Ability to multi task
• Intellectually resourceful with sound judgment and effective decision-making abilities
• Independent worker and able to work effectively on daily tasks without direct supervision
• Strong organization skills and ability to operate efficiently throughout daily tasks
• In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
• Demonstrates empathy with users and professionalism at all times
• Work well with clients at all levels
• Operates with client satisfaction in mind
• Energy, enthusiasm and results-oriented
EDUCATION, EXPERIENCE, & KNOWLEDGE:
• 10 or more years of experience in increasingly responsible Information Technology positions where excellent customer service and technical skills have been emphasized
• Progressive experience in IT Managed Services
• Prior experience demonstrating effective technical skills in a fast paced and growing environment
• Related bachelor's degree or equivalent work experience
WORK ENVIRONMENT/PHYSICAL DEMANDS:
• Use of computer and office equipment
• Ability to remain calm in stressful situations
• Performs all administrative functions expected at this level
ADDITIONAL REQUIREMENTS:
• Ability to schedule for evening or weekend work occasionally
• Valid driver's license in your state of residence and reliable personal vehicle
Salary Description
$125,000 - $165,000

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