We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
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We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
Operations Director
Wichita, KS · On-site
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
Operations Director
Wichita, KS · On-site
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple ...
Sr Director Operations
Mcpherson, KS · On-site
Work with direct reports to ensure that teams are properly staffed to meet production requirements ... Individual will be required to organize and prioritize in a dynamic operation * Individual will be ...
Sr Director Operations
Mcpherson, KS · On-site
Work with direct reports to ensure that teams are properly staffed to meet production requirements ... Individual will be required to organize and prioritize in a dynamic operation * Individual will be ...
Director Operations - Crème
Leawood, KS · On-site
As the Crème School Director of Operations, you will: • Develop and implement operational plans aligned with Crème's mission, goals, and educational objectives. • Collaborate with other leaders ...
Director Operations - Crème
Leawood, KS · On-site
As the Crème School Director of Operations, you will: • Develop and implement operational plans aligned with Crème's mission, goals, and educational objectives. • Collaborate with other leaders ...
As the Creme School Director of Operations, you will: Develop and implement operational plans aligned with Creme's mission, goals, and educational objectives. Collaborate with other leaders to ...
As the Creme School Director of Operations, you will: Develop and implement operational plans aligned with Creme's mission, goals, and educational objectives. Collaborate with other leaders to ...
Sr Director Operations
Mcpherson, KS · On-site
Work with direct reports to ensure that teams are properly staffed to meet production requirements ... Individual will be required to organize and prioritize in a dynamic operation * Individual will be ...
Sr Director Operations
Mcpherson, KS · On-site
Work with direct reports to ensure that teams are properly staffed to meet production requirements ... Individual will be required to organize and prioritize in a dynamic operation * Individual will be ...
Operations Director
$142K - $237K/yr
The Director of Operations, in partnership with the Plant Managers, will have overall ... Experience managing a full-scale manufacturing operation (formulation to shipping) * Familiar with ...
Operations Director
$142K - $237K/yr
The Director of Operations, in partnership with the Plant Managers, will have overall ... Experience managing a full-scale manufacturing operation (formulation to shipping) * Familiar with ...
Operations Director
Olathe, KS · On-site
The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. * Sets strategic direction in alignment with Corporate ...
Operations Director
Olathe, KS · On-site
The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. * Sets strategic direction in alignment with Corporate ...
Operations Director
Olathe, KS · On-site
The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. * Sets strategic direction in alignment with Corporate ...
Operations Director
Olathe, KS · On-site
The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. * Sets strategic direction in alignment with Corporate ...
The Director of Operations is responsible for leading and optimizing all fulfillment center ... the operation demands it. Employees may be assigned to receiving, inventory, picking, packing ...
The Director of Operations is responsible for leading and optimizing all fulfillment center ... the operation demands it. Employees may be assigned to receiving, inventory, picking, packing ...
Director of Operations
Kansas City, KS · On-site
The Director of Operations is responsible for leading and optimizing all fulfillment center ... the operation demands it. Employees may be assigned to receiving, inventory, picking, packing ...
Director of Operations
Kansas City, KS · On-site
The Director of Operations is responsible for leading and optimizing all fulfillment center ... the operation demands it. Employees may be assigned to receiving, inventory, picking, packing ...
Director of Operations
Kansas City, KS · On-site
The Director of Operations is responsible for leading and optimizing all fulfillment center ... the operation demands it. Employees may be assigned to receiving, inventory, picking, packing ...
Director of Operations
Kansas City, KS · On-site
The Director of Operations is responsible for leading and optimizing all fulfillment center ... the operation demands it. Employees may be assigned to receiving, inventory, picking, packing ...
Director of Operations
Overland Park, KS · On-site
The Food Service Director is a management position responsible for developing and executing dining ... Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
Director of Operations
Overland Park, KS · On-site
The Food Service Director is a management position responsible for developing and executing dining ... Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
The Food Service Director is a management position responsible for developing and executing dining ... operation (Cafeteria/ Residential Dining Facility) Develop and implement food service plans aligned ...
The Food Service Director is a management position responsible for developing and executing dining ... operation (Cafeteria/ Residential Dining Facility) Develop and implement food service plans aligned ...
Director of Operations
Overland Park, KS · On-site
The Food Service Director is a management position responsible for developing and executing dining ... operation (Cafeteria/ Residential Dining Facility) • Develop and implement food service plans ...
Director of Operations
Overland Park, KS · On-site
The Food Service Director is a management position responsible for developing and executing dining ... operation (Cafeteria/ Residential Dining Facility) • Develop and implement food service plans ...
Director of Operations
Overland Park, KS · On-site
The Food Service Director is a management position responsible for developing and executing dining ... operation (Cafeteria/ Residential Dining Facility) • Develop and implement food service plans ...
Director of Operations
Overland Park, KS · On-site
The Food Service Director is a management position responsible for developing and executing dining ... operation (Cafeteria/ Residential Dining Facility) • Develop and implement food service plans ...
Director Plant Operations
Olathe, KS · On-site
Introduction Are you ready to manage in a new era as a Director Plant Operations Facilities where building a healthier tomorrow is more than a job? Our Research Medical Center/Belton Medical Center ...
New
Director Plant Operations
Olathe, KS · On-site
Introduction Are you ready to manage in a new era as a Director Plant Operations Facilities where building a healthier tomorrow is more than a job? Our Research Medical Center/Belton Medical Center ...
New
Director Plant Operations
Lenexa, KS · On-site
Introduction Are you ready to manage in a new era as a Director Plant Operations Facilities where building a healthier tomorrow is more than a job? Our Research Medical Center/Belton Medical Center ...
New
Director Plant Operations
Lenexa, KS · On-site
Introduction Are you ready to manage in a new era as a Director Plant Operations Facilities where building a healthier tomorrow is more than a job? Our Research Medical Center/Belton Medical Center ...
New
Director Operation information
See Kansas salary details
$30.3K - $42.1K
4% of jobs
$42.1K - $53.9K
8% of jobs
$53.9K - $65.7K
11% of jobs
$67.6K is the 25th percentile. Wages below this are outliers.
$65.7K - $77.5K
12% of jobs
$77.5K - $89.3K
14% of jobs
The median wage is $90.9K / yr.
$89.3K - $101.1K
12% of jobs
$101.1K - $112.9K
13% of jobs
$115.8K is the 75th percentile. Wages above this are outliers.
$112.9K - $124.7K
9% of jobs
$124.7K - $136.5K
9% of jobs
$136.5K - $148.3K
5% of jobs
$148.3K - $160.1K
3% of jobs
$30.3K
$96K
$160.1K
How much do director operation jobs pay per year?
As of Aug 6, 2026, the average yearly pay for director operation in Kansas is $96,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $120,800.00 per year, depending on experience, location, and employer.
What is the difference between Director Operation vs Operations Manager?
| Aspect | Director Operation | Operations Manager |
|---|---|---|
| Responsibilities | Oversees multiple departments, strategic planning, high-level decision making | Manages daily operations, implements policies, supervises staff |
| Required Credentials | Bachelor's or master's degree in business, management, or related field; extensive experience | Bachelor's degree; experience in operations or management roles |
| Work Environment | Executive offices, cross-departmental collaboration | On-site, departmental focus, hands-on management |
| Industry Usage | Common in large organizations, corporations | Found in various industries, including manufacturing, retail, services |
The main difference between a Director Operation and an Operations Manager lies in scope and strategic focus. Directors typically handle high-level planning and oversee multiple departments, while Operations Managers focus on daily operations and team supervision. Both roles require relevant management experience, but Directors usually have more extensive credentials and a broader strategic role.
What are the most commonly searched types of Operation jobs in Kansas? The most popular types of Operation jobs in Kansas are:
What cities in Kansas are hiring for Director Operation jobs? Cities in Kansas with the most Director Operation job openings:
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you’ve run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you.
We’re looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets.
- Oversee budgets, P&L, and resource allocation to maximize site performance and profitability.
- Champion a culture of accountability, collaboration, and service excellence.
- Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes.
- Introduce and manage process improvements that boost productivity and elevate the customer experience.
- Build and maintain strong relationships with clients, stakeholders, and community partners.
- Manage quality assurance, productivity metrics, and workforce planning.
- Design and execute strategic sales initiatives aligned with company goals.
- Monitor and optimize KPIs, SLAs, and operational policies for peak performance.
- Set and manage sales forecasts and performance objectives.
- Establish best practices to maintain market competitiveness.
- Develop strategies to ensure outstanding customer satisfaction across all interactions.
- Conduct market research and competitor benchmarking to guide operational decisions.
- Prepare performance reports and analyze sales trends to drive continuous improvement.
- Foster a high-performance, engaged, and motivated team environment.
- Oversee payroll accuracy and timely processing.
- Manage building operations, including maintenance and site security.
- Partner with corporate leadership to deliver strategic initiatives.
- Perform additional duties as required.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Proven senior leadership experience in BPO (preferred), or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments.
- Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings.
- Strong commercial and financial acumen, including P&L management.
- Exceptional communication, decision-making, and problem-solving abilities.
- Skilled at navigating change and adapting strategies to drive growth and performance.
About MCI Careers
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Industry
Computer and electronic product manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Ashburn, VA, US