Director Of Partnerships TFL, a leading live entertainment and technology company, has a fantastic ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
Director Of Partnerships TFL, a leading live entertainment and technology company, has a fantastic ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
... Director of Partnerships to join our team. About TFL At TFL, we are passionate about creating ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
Quick apply
... Director of Partnerships to join our team. About TFL At TFL, we are passionate about creating ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
... Director of Partnerships to join our team. About TFL At TFL, we are passionate about creating ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
... Director of Partnerships to join our team. About TFL At TFL, we are passionate about creating ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
... Director of Partnerships to join our team. About TFL At TFL, we are passionate about creating ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
... Director of Partnerships to join our team. About TFL At TFL, we are passionate about creating ... Work strategically and build strong relationships with TFL partners in the competitive ticketing ...
Reporting directly to the Director of Sales, the Graduate Assistant for Ticketing and Sales will assist with all aspects of ticket operations and revenue generation, helping to elevate the fan ...
Reporting directly to the Director of Sales, the Graduate Assistant for Ticketing and Sales will assist with all aspects of ticket operations and revenue generation, helping to elevate the fan ...
Airport Customer Service Agent - ICT (PT)
Wichita, KS · On-site
$14.50/hr
Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. * Direct ...
Airport Customer Service Agent - ICT (PT)
Wichita, KS · On-site
$14.50/hr
Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. * Direct ...
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
Director, Business Development
Overland Park, KS · On-site
$80 - $120/hr
... a Director, Business Development to join our team. If you're a competitive, driven individual ... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ...
Director, Business Development
Overland Park, KS · On-site
$80 - $120/hr
... a Director, Business Development to join our team. If you're a competitive, driven individual ... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ...
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
Quick apply
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
... the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and ... Direct applicants only, thank you!
Maintenance Technician
Olathe, KS · On-site
Tasks are performed under the direction of the Director of Facilities for KidsTLC. Work performance ... our CMMS ticketing system. * Perform tasks as assigned in minor vehicle maintenance such as ...
Quick apply
Maintenance Technician
Olathe, KS · On-site
Tasks are performed under the direction of the Director of Facilities for KidsTLC. Work performance ... our CMMS ticketing system. * Perform tasks as assigned in minor vehicle maintenance such as ...
Resolve ticketing issues promptly and professionally, contributing to a positive guest experience ... This manager is the main point of contact for patrons and clients using the Lied Center during ...
Resolve ticketing issues promptly and professionally, contributing to a positive guest experience ... This manager is the main point of contact for patrons and clients using the Lied Center during ...
Trainer, Classroom Technology - Technology Support Center
Olathe, KS · On-site
$49K/yr
Responds to requests for training support by phone, email, and/or our ticketing system ... Performs other duties as assigned by the Director of Technology Advancement and Training.
Trainer, Classroom Technology - Technology Support Center
Olathe, KS · On-site
$49K/yr
Responds to requests for training support by phone, email, and/or our ticketing system ... Performs other duties as assigned by the Director of Technology Advancement and Training.
Create, escalate, and resolve inquiries using in-house ticketing system * Provide direct support to ... Conduct daily review of letters to be mailed and send necessary communications to maintain ...
Create, escalate, and resolve inquiries using in-house ticketing system * Provide direct support to ... Conduct daily review of letters to be mailed and send necessary communications to maintain ...
Create, escalate, and resolve inquiries using in-house ticketing system * Provide direct support to ... Conduct daily review of letters to be mailed and send necessary communications to maintain ...
Quick apply
Create, escalate, and resolve inquiries using in-house ticketing system * Provide direct support to ... Conduct daily review of letters to be mailed and send necessary communications to maintain ...
Trainer, Classroom Technology - Technology Support Center
Olathe, KS · On-site
$49K/yr
Responds to requests for training support by phone, email, and/or our ticketing system ... Performs other duties as assigned by the Director of Technology Advancement and Training.
Trainer, Classroom Technology - Technology Support Center
Olathe, KS · On-site
$49K/yr
Responds to requests for training support by phone, email, and/or our ticketing system ... Performs other duties as assigned by the Director of Technology Advancement and Training.
Create, escalate, and resolve inquiries using in-house ticketing system * Provide direct support to ... Conduct daily review of letters to be mailed and send necessary communications to maintain ...
Create, escalate, and resolve inquiries using in-house ticketing system * Provide direct support to ... Conduct daily review of letters to be mailed and send necessary communications to maintain ...
... Director Administrative Support in accordance with PWS performance standards. Minimum ... ticketing system within four (4) hours of receipt (100% compliance required). o Resolve tickets ...
... Director Administrative Support in accordance with PWS performance standards. Minimum ... ticketing system within four (4) hours of receipt (100% compliance required). o Resolve tickets ...
Director Of Ticketing information
What does a director of ticketing do?
A Director of Ticketing oversees all aspects of ticket sales, distribution, and customer service for events or venues such as sports arenas, theaters, or concert halls. They manage ticketing systems, set pricing strategies, and coordinate with marketing and event management teams to maximize revenue and ensure a smooth ticket-purchasing experience for customers. Additionally, they analyze sales data, supervise ticketing staff, and implement policies to prevent fraud and ensure compliance with regulations. This role requires strong leadership, analytical, and customer service skills.
What are the key skills and qualifications needed to thrive as a director of ticketing, and why are they important?
To thrive as a Director of Ticketing, you need expertise in ticket sales strategy, revenue management, and customer service, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms (such as Ticketmaster or Paciolan), CRM systems, and analytics tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and build relationships with stakeholders. These skills are critical for maximizing ticket revenue, ensuring smooth operations, and enhancing the overall customer experience.
What are some common challenges faced by a director of ticketing, and how can they be addressed?
A Director of Ticketing often faces challenges such as managing high demand for popular events, optimizing ticketing systems for efficiency, and ensuring excellent customer service. Balancing dynamic pricing strategies and preventing ticket fraud are also key concerns. These challenges can be addressed by leveraging advanced ticketing technology, maintaining clear communication with sales and marketing teams, and implementing robust training for staff. Proactively monitoring sales data and customer feedback helps in making informed decisions and improving the overall ticketing process.
What is the difference between Director Of Ticketing vs Ticketing Manager?
| Aspect | Director Of Ticketing | Ticketing Manager |
|---|---|---|
| Responsibilities | Oversees entire ticketing operations, strategy, and team leadership | Manages daily ticketing activities, staff, and customer service |
| Credentials | Typically requires extensive experience in ticketing, industry knowledge, and leadership skills | Requires experience in ticketing systems and team management |
| Work Environment | Strategic planning, cross-department collaboration, executive meetings | Operational focus, staff supervision, customer interactions |
The Director Of Ticketing focuses on strategic oversight and leadership of ticketing operations, while the Ticketing Manager handles daily management and staff supervision. Both roles require industry experience, but the director position involves broader strategic responsibilities.
What job categories do people searching Director Of Ticketing jobs in Kansas look for?
The top searched job categories for Director Of Ticketing jobs in Kansas are:
- Vice President Of Sales And Operations
- Director Of Communications Public Relations
- Director Of Outside Operations
- Remote Vice President Of Marketing
- Vice President Chief Marketing Officer
- Director Of Development And Marketing
- Director Remote Edtech
- Director Of Softball Operations
- Restaurant Regional Director
- Vice President Data Annotation Specialist
What cities in Kansas are hiring for Director Of Ticketing jobs?
Cities in Kansas with the most Director Of Ticketing job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
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Job description
Director Of Partnerships
TFL, a leading live entertainment and technology company, has a fantastic opportunity for an experienced Director of Partnerships to join our team.
At TFL, we are passionate about creating Memories For Life for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.
With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate over 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal's Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Alabama and Omaha, Nebraska.
Responsibilities & Job Duties- Work strategically and build strong relationships with TFL partners in the competitive ticketing environment
- Retain and develop new business for TFL through prospecting new leads, generating referrals, and face to face appointments.
- Work with internal data & analytics and pricing teams to build pricing and distribution plans with partners to align primary and secondary market
- Meet and exceed sales and retention goals
- Assist in developing and executing customized service and touch point programs for all TFL partners and/or customers
- Deliver first-class customer service to all clients of TFL
- Work hand in hand with other TFL internal departments to ensure all tickets are properly listed, sold, and fulfilled
- Perform other duties as assigned by the Chief Revenue Officer
- Bachelor's degree in a related field preferred
- Must have a passion for sports
- Retail, travel, event or sports experience considered a strong plus
- Excellent communication skills, including verbal & written
- Self-motivation, attention to detail, and strong organizational skills required
- Must be able to work independently and as part of a team in a group setting
- Strong ability to multi-task
- Must be available to work under pressure in a fast-paced environment
- Two years or more of sales management and staff training
- Strong understanding of pro sports, college athletics, and/or music industry
- Two years of ticket sales experience
- Experience utilizing ticketing systems and CRM platforms
- Competitive salary
- Discretionary performance bonuses
- 401(k) with company match
- Unlimited vacation
- Medical/Dental/Vision insurance
- Long-term and short-term disability
- Life insurance
- Paid parental leave
- $1,000 annual employee ticket credit
- Employee referral program
- Casual dress code
- Company outings to local live events, including Suite tickets to Kansas City's premier events
- Company kitchen serving complimentary breakfast, lunch, snacks and drinks
Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!