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Director Of Technology Operations Jobs in Woonsocket, RI

Puttshack

Director of Operations

Boston, MA · On-site

With its welcoming, high-energy environment, tech-infused mini golf and delicious menu packed with ... The Director of Operations will be accountable for team leadership and development, achieving ...

Quantic Evans

Director of Operations

East Providence, RI · On-site

We have the most power-dense capacitor technology in the industry and are routinely specified for ... Position Summary The Director of Operations provides strategic and hands-on leadership across Evans ...

REC PARENT LLC

Director of Operations

South Easton, MA · On-site

$170K/yr

POSITION SUMMARY The Director of Operations is a key member of the senior leadership team and is responsible for the overall operational performance of the company. This position provides leadership ...

Crete United

Director of Operations

Easton, MA · On-site

$150 - $200/hr

The Director of Operations is a key member of the senior leadership team and is responsible for the overall operational performance of the company. This position provides leadership and ...

Crete United

Director of Operations

South Easton, MA · On-site

$140K - $170K/yr

POSITION SUMMARY The Director of Operations is a key member of the senior leadership team and is responsible for the overall operational performance of the company. This position provides leadership ...

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Director Of Technology Operations information

See Woonsocket, RI salary details

$32.6K

$103.2K

$172K

How much do director of technology operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director of technology operations in Woonsocket, RI is $103,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $129,800.00 per year, depending on experience, location, and employer.

What are the main challenges a director of technology operations faces when aligning IT strategies with organizational goals?

A Director of Technology Operations often navigates the complex task of ensuring that technology initiatives directly support the broader objectives of the organization. This involves balancing day-to-day operational demands with long-term strategic planning, managing cross-functional teams, and adapting to rapidly evolving technologies. Additionally, coordinating with leadership across departments to prioritize projects and allocate resources effectively can be challenging. Successful directors foster clear communication, maintain operational efficiency, and proactively address potential risks to align IT with business goals.

What are the key skills and qualifications needed to thrive as a director of technology operations, and why are they important?

A Director Of Technology Operations needs expertise in IT infrastructure management, project leadership, and business strategy, typically backed by a bachelor's or master's degree in computer science or related fields. Familiarity with enterprise resource planning (ERP) systems, cloud platforms, ITIL frameworks, and relevant certifications like PMP or CISSP is highly valued. Strong communication, problem-solving, and team leadership skills set top candidates apart in this role. These abilities are crucial for aligning technology initiatives with business goals, ensuring operational efficiency, and leading high-performing technical teams.

What job categories do people searching Director Of Technology Operations jobs in Woonsocket, RI look for?

The top searched job categories for Director Of Technology Operations jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Director Of Technology Operations jobs?

Cities near Woonsocket, RI with the most Director Of Technology Operations job openings:

Director Of Technology Operations jobs near you
Infographic showing various Director Of Technology Operations job openings in Woonsocket, RI as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $103,182 per year, or $49.6 per hour.

Director of IT

Attleboro, MA • On-site

The Arc of Bristol County dba proAbility
See more jobs at The Arc of Bristol County dba proAbilityexternal

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

Job ID # - 830
Position: Director of IT
Department: Administrative
Schedule: Full-Time, 40 hours per week
Pay Rate: $80,000-$90,000 annually
About Us
The Arc of Bristol County provides innovative services and programs that empower individuals with intellectual and developmental disabilities to live their best lives. Through advocacy, community partnerships, and exceptional support, we promote growth, inclusion, and innovation for people of all abilities.
Benefits*:
  • Voluntary Retirement 403(b)
  • Life Insurance
  • Health Insurance
  • Dental and Vision Insurance
  • FSA (Flexible Spending Account)
  • Pet Insurance
  • Mileage Reimbursement
The Director of Information Technology is the senior technology leader responsible for strategic direction, operational excellence, cybersecurity, and continuous improvement of technology services and systems across The Arc of Bristol County. Reporting directly to the Chief Administrative Officer, the Director partners with executive leadership to develop and execute a technology roadmap that supports the organization's mission, enhances service delivery, strengthens cybersecurity, and enables innovation throughout the agency. This role oversees technology operations supporting approximately 500 employees across 16+ locations throughout Massachusetts and Rhode Island and ensures secure, reliable, and compliant IT systems that support the agencies clinical, administrative, and operational functions.
The Director of IT will work with leadership to establish policies and controls that protect confidential information and supports compliance requirements. The role has infrastructure oversight, cloud administration, cybersecurity operations, vendor coordination, end-user support services, and IT operational governance. The environment is solely cloud-based, leveraging Microsoft Azure Active Directory (Azure AD / Entra ID), Microsoft 365, cloud-hosted clinical applications, and managed services providers.

Minimum Qualifications:
  • Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience.
  • 3–7 years of progressive IT experience, including experience administering Microsoft 365, Azure AD and Windows environments.
  • Prior experience leading IT operations, projects, or a small team/managed service relationship.
  • Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi), endpoint management, and backup/recovery concepts.
  • Strong understanding of security controls and practices (Firewall rules, MFA, least privilege, patching, phishing prevention and incident response).
  • Excellent customer service and communication skills; ability to translate technical concepts for non-technical staff.
  • Strong organization and documentation skills; ability to manage multiple priorities with minimal supervision.
  • Experience with vendor management, purchasing, licensing, and budget tracking.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Preferred: relevant certifications (e.g., CompTIA Security+, Network+, Microsoft certifications) and experience in nonprofit, healthcare, human services, or regulated environments.
Job Responsibilities:
  • Direct daily IT operations while leading a small staff, including help desk/service requests, incident management and response, and outage escalations
  • Coordinate user onboarding/offboarding processes, device provisioning, account management, and asset lifecycle management (procurement, inventory, deployment, maintenance, and refresh planning) for computers, mobile devices, and peripherals.
  • Administer and monitor core systems (Microsoft 365/Entra ID/Azure AD, Exchange email, endpoint management and protections, file sharing, printers, phones/VoIP as applicable) to ensure availability and performance.
  • Maintain secure network and infrastructure services (firewalls, switches, Wi-Fi, VPN, backups)
  • Oversee contracted services and monitor performance against IT service delivery standards, SLA’s, and operational KPI’s for the managed services provider (MSP)
  • Implement and enforce cybersecurity best practices, including access controls, multi-factor authentication, patching, vulnerability management, and lead or support agency efforts around security awareness training.
  • Oversee data protection and look for opportunities to modernize technology across a rapidly growing nonprofit healthcare organization
  • Lead development of data privacy policies and design business continuity plans, including backup verification, disaster recovery planning, and periodic testing.
  • Support and optimize business applications used by programs and administration (e.g., HR/payroll, EHR/case management, finance, scheduling), including configuration, permissions, and user training.
  • Develop and maintain IT policies and procedures, and maintain operational documentation examples include acceptable use, password/access, device standards, incident response, and change management
  • Lead IT vendor management and contracts review; evaluate solutions, obtain quotes, and ensure service levels are met.
  • Prepare and manage the IT budget; track spending, renewals, and licensing; identify cost saving opportunities and areas of improvement.
  • Partner with leadership on technology strategy and project planning, including upgrades, migrations, and ongoing process improvement.
  • Lead efforts to identify opportunities around AI automation and digital transformation initiatives
  • Ensure technology practices align for HIPAA compliance, and support privacy and confidentiality for individuals served, families, and staff.
Leadership and Collaboration:
  • Develop and maintain the organization's three-year technology roadmap.
  • Present technology and cybersecurity posture while serving as a trusted technical resource.
  • Evaluate emerging technologies that improve client care and operational efficiency.
  • Work collaboratively with clinical, finance, HR, compliance, and administrative departments.
  • Provide technical guidance and mentorship to support staff and vendors.
  • Participate in after-hours support escalation rotation when required.
If you are passionate about making a difference in the lives of individuals with disabilities, we invite you to apply today and join our dedicated team at The Arc of Bristol County!
*Benefits eligibility is based on full-time hours.

Employment compliance with the Americans with Disabilities Act:
The physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to use hands in order to handle or feel objects, tools, and controls; reach with hands or arms, stoop, kneel, talk, and hear. The employee is required to stand, walk, sit, and occasionally be required to lift/transfer up to 50/70 lbs. alone or occasionally up to 200lbs with the assistance of other staff. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

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