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Director Of Systems Operations Control Jobs (NOW HIRING)

Saigepartners

Director of Operations

Ankeny, IA · On-site

$200 - $250/hr

What You'll LeadOperational Leadership Exercise operational control, or ensure operational control ... Experience implementing or maintaining an FAA Safety Management System (SMS). Familiarity with ...

Waymo

Director, Global Operations Control

Tempe, AZ · On-site

$285K - $352K/yr

... of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail ... Direct System Disruptions: Exercise operational control during incidents, disruptions, and safety ...

flowcontrol

Director of Operations

Northampton, MA · On-site

Manage budgeting, cost control, profitability, and resource allocation to optimize ROI. Ideal ... Solid understanding of ISO 13485, GMP, cleanroom standards, and quality systems. * Operational ...

Airgas

$160K - $190K/yr

R10096047 Director, Remote Operations Control Center (Open) Location: Independence, OH - Rockside ... and system integrity, are in place. Are you a MATCH? Required Education: * Bachelors of Science ...

Nbutexas

DIrector Of Operations

Prior Lake, MN · On-site

$150 - $200/hr

Strong command of P&L performance , labor management, food cost control, staffing, guest experience ... Deep understanding of McDonald's systems, corporate expectations, and operating standards

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How much do director of systems operations control jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director of systems operations control in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director of systems operations control?

A Director of Systems Operations Control is a senior management professional responsible for overseeing and managing the operational control of an organization's systems, often within the aviation or technology sectors. They ensure that all systems, such as flight operations or IT infrastructure, run smoothly, efficiently, and safely. This role involves coordinating teams, developing and enforcing policies, and responding to operational disruptions. The director also collaborates with other departments to optimize performance and maintain regulatory compliance.

What are the key skills and qualifications needed to thrive as a director of systems operations control, and why are they important?

To thrive as a Director Of Systems Operations Control, you need deep expertise in operations management, systems analysis, and strategic planning, usually supported by a degree in engineering, information systems, or a related field. Familiarity with enterprise resource planning (ERP) software, operations control platforms, and industry-specific compliance frameworks is typically required. Exceptional leadership, decision-making, and communication skills are vital for managing teams and coordinating complex system workflows. These skills and qualifications are crucial to ensure operational efficiency, minimize risks, and drive organizational success in dynamic environments.

What are some common challenges faced by a director of systems operations control, and how are they typically addressed?

A Director of Systems Operations Control often faces challenges such as coordinating real-time operational decisions, managing disruptions (like weather or technical issues), and ensuring regulatory compliance. These challenges require strong leadership, quick problem-solving, and effective communication across multiple departments including maintenance, scheduling, and flight operations. Building robust contingency plans and leveraging advanced operations control software are common strategies to mitigate disruptions and maintain smooth airline operations. Regular cross-department meetings and continuous training help address issues proactively and foster a collaborative environment.

Is a director of systems operations control a stressful job?

A director of systems operations control often faces high-pressure situations due to the critical nature of maintaining system reliability and security. The role requires managing complex technical environments, coordinating teams, and responding to emergencies, which can contribute to job stress. However, stress levels vary depending on organizational support, workload, and experience.

What states have the most Director Of Systems Operations Control jobs?

States with the most job openings for Director Of Systems Operations Control jobs include:

What are popular job titles related to Director Of Systems Operations Control jobs?

For Director Of Systems Operations Control jobs, the most frequently searched job titles are:

Infographic showing various Director Of Systems Operations Control job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Systems and Programming

Tallahassee, FL • On-site

SoftDev Incorporated
IT Services • 11 - 50 employees
Learn more about SoftDev Incorporatedexternal

$150 - $200/hr

Other

Posted 6 days ago

Job description

Position Overview

SoftDev Incorporated is seeking an experienced Director of Systems and Programming to provide strategic, operational, and technical leadership for the Florida Department of Health's Women, Infants, and Children Information Technology (WIT) team and the FL-WiSE/Electronic Benefits Transfer data system.

This senior leadership position will oversee enterprise application development, infrastructure, system integration, cybersecurity, cloud and artificial intelligence services, vendor management, and technology operations supporting Florida's WIC program. The Director will lead multidisciplinary technical personnel, direct the full systems development life cycle, establish technology strategies and governance practices, and serve as the senior technical and operational point of contact for supported systems.

The ideal candidate combines hands-on Oracle development expertise with extensive experience leading complex, high-availability public-sector information systems.

Essential Duties and Responsibilities
  • Provide daily leadership, technical direction, work prioritization, and senior-level escalation support for the WIT team and its supported systems.
  • Lead and coordinate the work of the Product Manager, Development Supervisor, Project Manager, and Network Systems Administrator.Assign priorities, resolve cross-functional dependencies, provide coaching and performance feedback, and support workforce planning.
  • Direct the full systems development life cycle for FL-WiSE, EBT interfaces, Florida ACCESS interfaces, IBM Cloud and artificial intelligence services, office-automation solutions, and other WIC applications.
  • Serve as the senior technical and operational point of contact from project initiation through implementation, customer acceptance, transition to operations, and ongoing support.
  • Develop and maintain technology strategies, roadmaps, governance procedures, technical standards, staffing plans, project plans, risk and issue logs, and performance reports.
  • Monitor the availability, performance, security, capacity, and integration of applications, databases, servers, networks, identity services, cloud or hosted services, end-user technologies, and external interfaces.Direct troubleshooting, root-cause analysis, corrective action, and technical problem resolution.
  • Oversee requirements analysis, solution architecture, application development, testing, quality assurance, configuration management, change and release management, implementation, documentation, and operational-readiness activities.
  • Coordinate cybersecurity, data privacy, access control, vulnerability remediation, incident response, backup, disaster recovery, continuity of operations, audit response, and compliance activities.
  • Evaluate and recommend hardware, software, cloud services, artificial intelligence capabilities, commercial off-the-shelf products, and other technologies.
  • Lead the technical development, review, and performance monitoring of procurements, contracts, grants, vendor deliverables, service-level commitments, software licenses, and technology budgets.
  • Support vendor negotiations and monitor vendor performance against contractual and technical requirements.
  • Build effective working relationships with Department leadership, program units, the Office of Information Technology, local agencies, federal and state partners, vendors, and other stakeholders.
  • Communicate technology status, risks, decisions, issues, and recommendations clearly to technical and nontechnical audiences.
  • Identify and implement process improvements and establish performance measures for system reliability, service quality, project delivery, customer support, and team effectiveness.
  • Maintain complete, accurate, and current technical, operational, project, procurement, policy, and management documentation.
  • Comply with all Florida Department of Health data-security and confidentiality policies and procedures.
Minimum Qualifications

Candidates must meet all the following requirements:

  • At least eight years of recent systems analysis and application-development experience using Oracle 12c SQL/PLSQL, API libraries, HTML, ASPX, VB.Net, JavaScript, Toad for Oracle, Visual Studio, and Microsoft Team Foundation Server or Azure DevOps.
  • Demonstrated Oracle PL/SQL development experience.
  • At least six years of current experience with cellular communication protocols, including SMS, MMS, GSM, and ASCII standards, applicable restrictions and federal policies, and the development of text- and voice-enabled applications using APIs.
  • At least two years of experience with IBM Cloud services, including Watsonx and the development of Watson-based chat assistants.
  • At least eight years of experience leading or supporting enterprise information systems involving systems analysis, application development, infrastructure, networking, database administration, system integration, operations, and end-user support.
  • At least five years of experience managing, supervising, coaching, or mentoring technical staff and coordinating work across application development, product management, project management, and network or systems administration.
  • At least five years of experience directing the complete systems development life cycle.
  • At least five years of experience with strategic technology planning, policy development, risk management, security and privacy controls, disaster recovery or continuity planning, and regulatory compliance.
  • At least five years of experience managing vendors, technical contracts, procurement activities, service-level expectations, budgets, resource planning, and technology initiatives.
  • At least five years of experience supporting high-availability, transaction-based systems and integrated technical environments.
  • At least five years of experience communicating complex technology matters to executives, program managers, business subject-matter experts, vendors, auditors, and technical and nontechnical stakeholders.
  • Knowledge of public-sector information technology governance and experience applying statutory requirements, administrative rules, security standards, and organizational policies to technology operations and system changes.
Required Knowledge, Skills, and Abilities
  • Advanced Oracle SQL and PL/SQL development and troubleshooting skills.
  • Strong understanding of enterprise application architecture, databases, networks, identity and access management, application servers, cloud services, APIs, and external system interfaces.
  • Knowledge of IBM Cloud, Watsonx, conversational artificial intelligence, and chatbot development.
  • Knowledge of cellular messaging and communication technologies, including SMS, MMS, GSM, ASCII, text, and voice APIs.
  • Strong technical leadership, staff-management, coaching, and workforce-planning capabilities.
  • Expertise in Agile and traditional systems-development methodologies.
  • Knowledge of cybersecurity, privacy, vulnerability management, incident response, disaster recovery, and continuity-of-operations practices.
  • Experience managing technology vendors, contracts, budgets, licenses, procurements, and service-level agreements.
  • Ability to manage competing priorities and resolve complex technical and operational issues.
  • Strong analytical, strategic-planning, documentation, and process-improvement skills.
  • Excellent written, verbal, presentation, and stakeholder-management skills.
  • Ability to translate complex technical matters into clear business impacts and recommendations.
  • Ability to handle confidential or sensitive information appropriately.
Preferred Qualifications
  • Experience supporting WIC, public-health, human-services, benefits-delivery, or other public-sector information systems.
  • Experience with Electronic Benefits Transfer systems or high-volume benefits-processing platforms.
  • Experience integrating state systems with federal, local, financial, or third-party platforms.
  • Experience supporting mission-critical systems subject to stringent availability, security, privacy, and audit requirements.
  • Experience developing technology roadmaps, governance frameworks, operational standards, and performance metrics.
  • Relevant technical, cybersecurity, cloud, IT service-management, or project-management certifications.
Performance Expectations

The selected candidate will be expected to:

  • Deliver all assigned services and documentation accurately and within established timeframes.
  • Maintain the availability, security, reliability, and performance of supported systems.
  • Provide timely technical leadership and escalation support.
  • Maintain current technology plans, risk and issue logs, performance reports, and operational documentation.
  • Communicate risks, incidents, dependencies, and recommendations promptly.
  • Maintain full compliance with Department data-security, confidentiality, privacy, and operational requirements.
  • Support effective coordination among technical teams, program leadership, vendors, and external partners.
Work Environment and Travel

The assigned worksite is the Florida Department of Health's Bureau of WIC Program Services in Tallahassee, Florida. Occasional travel may be required and must be approved in advance by the Department Contract Manager.

SoftDev Incorporated is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

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