Director Of Student Services Jobs in Riverside, CA

Palm Desert Campus, Orientation Leader - Student Assistant
Job no: 561741
Work type: Student Assistant
Location: San Bernardino - San Bernardino Campus
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
Job Summary:
Under the direct supervision of the Executive Director of Student Completion Engagement, and under the lead work direction of the Orientation & Engagement Coordinator, the Orientation Leader team at California State University, San Bernardino Palm Desert Campus (PDC) plays a vital role in welcoming and guiding new students through their transition to campus life.
Being selected as an Orientation Leader is an exciting opportunity to engage with the campus community and develop leadership skills that will benefit both your personal growth and future career. This position is not only a job, but also an honor that involves responsibility and the chance to make a positive impact on incoming freshmen and transfer students.
Key Responsibilities:
Peer Educator & Role Model: As an Orientation Leader, you will serve as a peer educator and role model, setting a positive example for incoming students.
Responsibilities:
Under the direct supervision of the Executive Director of Student Completion Engagement, and under the lead work direction of the Transfer Programs & Orientation Coordinator, the Orientation Leader team at California State University, San Bernardino Palm Desert Campus (PDC), duties include but not limited to:
Welcome and Engage New Students:
- Serve as the primary point of contact for incoming freshmen and transfer students, ensuring a warm and professional welcome to campus.
- Assist students in acclimating to the university environment and foster a positive first impression of CSUSB PDC.
Lead Campus Tours:
- Conduct guided campus tours, providing essential information about campus facilities, academic resources, and student services.
- Address questions from students and their families, ensuring clarity and promoting a positive campus experience.
Facilitate Orientation Activities:
- Support the execution of orientation programs, including group activities, icebreakers, and informational sessions.
- Encourage student participation and engagement in various orientation activities, helping them connect with their peers and the campus community.
Act as a Peer Mentor and Role Model:
- Serve as a mentor, offering insights into student life and academic success at CSUSB PDC.
- Demonstrate professionalism, integrity, and a positive attitude at all times, setting a strong example for new students.
Provide Information on Campus Resources:
- Educate new students on the available campus resources, including academic support, student services, extracurricular activities, and wellness programs.
- Assist students in navigating the campus and understanding the full range of services available to support their success.
Work in Extreme Weather Conditions:
- Perform duties outdoors in high heat conditions, including leading campus tours and assisting with outdoor events.
- Adhere to heat safety protocols, including staying hydrated, wearing appropriate sun protection, and taking scheduled breaks as necessary.
Collaborate with Orientation Team:
- Work closely with other Orientation Leaders and staff members to ensure the smooth execution of orientation events.
- Attend and actively participate in all mandatory training sessions and team meetings.
Assist with Event Setup and Breakdown:
- Support the setup and breakdown of orientation events, including arranging materials, signage, and equipment.
- Ensure all logistics are handled efficiently and promptly to ensure a seamless experience for new students.
Provide Ongoing Support to New Students:
- Offer guidance and support to students as they transition to university life, helping them navigate academic, social, and extracurricular opportunities.
- Address student inquiries and provide appropriate direction or referrals to campus services when necessary.
Maintain Communication with Supervisors:
- Regularly report to the Orientation Committee and other supervisors on the status of orientation activities and any student concerns.
- Communicate effectively to ensure coordination and timely resolution of any issues that arise.
Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications:
GPA Requirements:
- A cumulative GPA of 2.8 or higher at the time of application and maintain a 2.8 GPA throughout the duration of the position.
Commitment:
- You must be fully committed to the mission of Orientation and the First Year Experience program, and participate in all orientation activities.
Knowledge & Sharing:
- You should be eager to learn about CSUSB Palm Desert Campus (PDC), including its policies, people, and programs, and be excited to share that information with new students and their families.
Role Model Qualities:
- Possess the following role model qualities: maturity, responsibility, initiative, motivation, flexibility, enthusiasm, integrity, and a good work ethic.
Leadership & Communication Skills:
- Exhibit leadership potential, good interpersonal communication, and group presentation skills.
Teamwork:
- Be eager to improve leadership and teamwork skills.
- Be able to work effectively with a diverse group of Orientation Leaders and to promote the benefits of diversity
Special Conditions:
Orientation Leaders at CSUSB Palm Desert Campus (PDC) will be working outdoors in extreme heat conditions during the summer and fall months. The role requires the ability to handle high temperatures, often exceeding 100°F, while providing campus tours, assisting with outdoor set-up, and guiding new students. The ability to work in these extreme weather conditions while maintaining a positive, energetic presence is critical to successfully supporting incoming students and creating a welcoming environment during orientation activities.
Compensation and Benefits:
Student Employment Anticipated Hiring Range: $16.90 per hour.
The compensation offered will consider internal equity and experience among other factors.
Position Information:
Work status: Part-Time, Temporary, Seasonal
Academic year available hours: Monday through Friday (8:00 am - 5:00 pm).
Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).
The application deadline is: September 30, 2026; however, the position may close when an adequate number of qualified applications are received.
This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.
Driver's License Check
Possession of a valid Driver's License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
On Campus Commitment
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.
Advertised: Aug 31 2026 Pacific Daylight Time
Applications close: Sep 30 2026 Pacific Daylight Time
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