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Director Of Service Operations Jobs in Alabama (NOW HIRING)

Asure Software Inc.

Director of Operations

Gardendale, AL · On-site

$110 - $170/hr

Monitor and evaluate services provided to participants to ensure consistent high‑quality customer service, compliance to all applicable laws, and accuracy of data processed. * Manage year‑end ...

Workstream

Director of Operations

Alexander City, AL · On-site

$90 - $150/hr

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Workstream

Director of Operations

Meridianville, AL · On-site

$120 - $180/hr

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Workstream

Director of Operations

Moulton, AL · On-site

$110 - $160/hr

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Workstream

Director of Operations

Montgomery, AL · On-site

$75 - $100/hr

Director of OperationsPOSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Montgomery, AL · On-site

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Montgomery, AL

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Rainsville, AL · On-site

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Rogersville, AL

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Bridgeport, AL

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Huntsville, AL

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Boaz, AL · On-site

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Montgomery, AL · On-site

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Flomaton, AL · On-site

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Hardee's

Director of Operations

Prattville, AL

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

Workstream

Director of Operations

Bay Minette, AL · On-site

$90 - $150/hr

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and ...

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All JobsOf Service Operations JobsDirector Of Service Operations JobsDirector Of Service Operations Jobs in Alabama

Director Of Service Operations information

See Alabama salary details

$30.8K

$97.6K

$162.7K

How much do director of service operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director of service operations in Alabama is $97,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $122,800.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

Is a director of service operations a high position?

A director of service operations is a senior leadership role responsible for overseeing service delivery, managing teams, and ensuring customer satisfaction. It is generally considered a high-level position within an organization, often requiring extensive experience and strategic skills.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.

What are popular job titles related to Director Of Service Operations jobs in Alabama?

For Director Of Service Operations jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Director Of Service Operations jobs in Alabama look for?

The top searched job categories for Director Of Service Operations jobs in Alabama are:

What cities in Alabama are hiring for Director Of Service Operations jobs?

Cities in Alabama with the most Director Of Service Operations job openings:

Director Of Service Operations jobs near you
Infographic showing various Director Of Service Operations job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $97,600 per year, or $46.9 per hour.

Director of Operations

Elevation Convening Center & Hotel

Montgomery, AL • On-site

Full-time

Re-posted 7 days ago

Job description

Join Ithaka Hospitality Partners on an Exciting Journey!
Are you ready to be part of something extraordinary? Join Ithaka Hospitality Partners in shaping the future of our industry through innovative leadership and excellence in service. We are seeking a visionary Director of Operations to lead and oversee total hotel operations for Elevation Convening Center & Hotel, a 99-room hotel, a full-service restaurant, a Grab & Go Café, and a 10,000-square-foot conference center. This executive role is central to driving employee engagement, elevating guest satisfaction, and optimizing profitability.
Position Summary
The Director of Operations is a senior leadership role responsible for guiding the Rooms and Food & Beverage (F&B) department leaders while ensuring operational excellence, financial performance, and exceptional guest experiences. Reporting directly to senior management, this individual will play a key role in executing the strategic vision of the organization while upholding Ithaka Hospitality Partners' standards of excellence.
Key Responsibilities
Strategic Leadership & Operational Excellence
  • Provide executive oversight for all aspects of hotel operations, including Rooms and F&B departments.
  • Lead day-to-day operations with a hands-on approach, ensuring team performance meets and exceeds operational standards.
  • Serve as a role model for operational excellence, capable of stepping into key team roles as needed.
  • Champion the Ithaka culture, delivering exceptional guest interactions and ensuring the highest service standards.

Guest Experience Optimization
  • Monitor and improve the guest journey across all touchpoints, from arrival to departure.
  • Address guest concerns promptly, providing thoughtful solutions and training teams on handling issues effectively.
  • Collaborate with Food & Beverage, Rooms and Housekeeping leadership to enhance service delivery, preventative maintenance, and quality improvements.
  • Actively respond to guest reviews on social media and satisfaction platforms to strengthen brand loyalty.

Talent Development & Engagement
  • Foster a culture of continuous learning through structured training programs and development opportunities.
  • Conduct regular departmental meetings and daily "huddles" to ensure alignment on goals and priorities.
  • Hire, mentor, and support department leaders and team members, promoting a collaborative and high-performing work environment.
  • Implement company training systems alongside IHP's Director of Training & Development, leveraging tools like Schoox to ensure comprehensive onboarding and skill enhancement.

Financial and Operational Accountability
  • Analyze daily revenue and labor reports to ensure operational efficiency without compromising service quality.
  • Partner with revenue management, Department Heads, and the General Manager to forecast, budget, and achieve financial targets.
  • Oversee cost controls, including food, labor, and operating expenses, to maximize profitability.
  • Leverage data analytics to identify growth opportunities and refine operational strategies.

Innovation in F&B and Menu Development
  • Collaborate with culinary and F&B leadership to develop seasonal menus and enhance guest offerings.
  • Lead pre-service briefings to communicate menu updates, special requests, and service expectations effectively.
  • Uphold stringent health and safety standards, achieving exemplary inspection scores.

Quality Assurance and Maintenance
  • Maintain a pristine operational environment by enforcing cleanliness and compliance with health codes.
  • Proactively manage preventative maintenance schedules for equipment and facilities.
  • Set and achieve performance goals using structured frameworks such as the 4 Disciplines of Execution (4DX).

Flexibility and Operational Support
  • Adapt to evolving operational demands, including nights, weekends, and holidays, to meet business needs.
  • Provide guidance on specialized services such as coffee programs, banquets, and in-room dining enhancements.

Qualifications
  • A minimum of 3+ years in senior leadership roles within the hospitality industry.
  • Proven expertise in upscale hotel and restaurant operations with a focus on guest satisfaction and revenue optimization.
  • Bachelor's degree in hospitality or a related field is preferred.
  • Strong understanding of Forbes and AAA service standards.
  • Exceptional knowledge of operational software such as Agilysys Point of Sale, ADP, Opera Cloud, and KYC Hotel Optimization.

Why Ithaka Hospitality Partners?
We are a group of individuals who believe that the journey is just as important as the destination. That life is a string of experiences made to be enjoyed. That a company can have a soul, and that soul is more than the sum of its parts. We are Ithaka. Our road is full of adventure and discovery.
Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners.
We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction and employee loyalty.
We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life. Our business acumen coupled with our deep understanding of the hospitality industry at a global level sets us apart.
For more information, please visit .
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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