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Director Of Service Excellence Jobs in Springfield, OR

HHS LLC

Assistant Director of EVS

Springfield, OR · On-site

Customer Service: Service-oriented mentality with a focus on exceeding expectations ... Assistant directors typically are promoted within two years. What We Offer * Paid time off ...

Hhs

Assistant Director of EVS

Springfield, OR · On-site

Customer Service: Service-oriented mentality with a focus on exceeding expectations ... Assistant directors typically are promoted within two years. What We Offer * Paid time off ...

University of Oregon

Medical Director

Eugene, OR · On-site

$245K - $260K/yr

... Students of Concern. University Health Services (UHS) is a nationally accredited (AAAHC ... excellence, fosters a culture of continuous improvement, and ensures alignment with best practices ...

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All JobsOf Service Excellence JobsDirector Of Service Excellence JobsDirector Of Service Excellence Jobs in Springfield, OR

Director Of Service Excellence information

See Springfield, OR salary details

$44.1K

$129.3K

$242.4K

How much do director of service excellence jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director of service excellence in Springfield, OR is $129,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,200.00 and $152,600.00 per year, depending on experience, location, and employer.

What job categories do people searching Director Of Service Excellence jobs in Springfield, OR look for?

The top searched job categories for Director Of Service Excellence jobs in Springfield, OR are:

Director Of Service Excellence jobs near you
Infographic showing various Director Of Service Excellence job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $129,336 per year, or $62.2 per hour.

Regional Director of Operations

Compass Senior Living

Eugene, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Compass Senior Living rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
REGIONAL DIRECTOR OF OPERATIONS, join us on our mission to create a senior living revolution where compassion meets innovation!
Who We Are
We are a company built upon a common belief that senior living communities can and should be places of vibrancy and life. We honor, recognize, and empower the extraordinary team members on this journey with us knowing we are making the world of elderhood better together. Our individual differences, life experiences, knowledge, unique capabilities, and talent are significant to our culture, resident experience, and achievements!
What You'll Do
This leader will oversee and lead a region of Assisted Living communities, providing support, removing barriers, and providing person-centered, elder-directed services, This person will work collaboratively with Community Leaders, Home Office, and other Regional Directors to ensure communities meet or exceed budgeted census, revenue, employee retention, customer satisfaction, compliance metrics, and net operating income goals while not compromising the quality of care and services.
As an Administrator, you can expect a range of responsibilities and tasks. Here are some general expectations:
  • You will be responsible for frequent and ongoing mentoring and collaboration with the Administrators within the assigned region.
  • You will be able to identify and proactively adjust financial shortfalls. Assists Community Leaders in identifying areas for additional revenue growth through market rates, level of care, ancillary revenue, etc., as well as expense reduction strategies.
  • You will facilitate and ensures consistent communication among Community Leaders and the Compass leadership team. Interacts professionally and effectively with all levels of the organization, including residents, family members, vendors, investors, etc.
  • You will be willing to travel 50% of the time.

What You'll Bring
  • You will bring direct experience or equivalent with Assisted Living and Memory Care operations.
  • You will bring previous experience in a position as a Regional Manager or a Corporate Level position with a strong working knowledge of Senior Housing operations and core business functions.
  • You will bring strong financial acumen with a proven track record of driving revenue growth and exceeding set business objectives.
  • You will bring strong analytical skills with the ability to review complex programs, processes, and policies to translate into positive performance outcomes through formulating recommendations/strategies for improvement that meet overall goals.
  • You will bring proven knowledge of budgeting processes and the ability to read and interpret budgetary and financial reports to determine if revenues and expenditures meet targets.
  • You will bring a demonstrated ability to present and discuss complex information in a way that establishes rapport, persuades others, and gains understanding and approval.
  • You will bring an admirable work ethic, a love of learning new things, and a desire to go above and beyond when it really counts.
  • You will bring good verbal communication and the ability to read, write, and speak English with residents and coworkers who only speak English.
  • You will meet all health requirements as specified by state and federal regulations.
  • You will be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
  • You will bring a valid driver's license and pass a criminal background check.
  • You will have the ability to perform job responsibilities with or without accommodation.

What We Offer
  • Benefits for all team members, regardless of employment status:
    • Accrue vacation and sick time starting your first day!
    • 401(k) retirement savings plan after 90 days, with employer match after one year.
    • Financial wellness education program.
    • Wellness and Fitness Resources with savings discounts.
    • Early access pay options
    • Career growth through ongoing training programs and mentorship opportunities.
  • Additional benefits for full-time team members
    • Medical, Dental, Vision, and Voluntary Benefit options
    • Employee and Family Assistance Program to support your emotional wellness.
    • Education reimbursement program.

If you are guided by goodness, loyalty, faith, and fun and think you would be a good fit for our organization, we would love to talk with you! With a resume or an application, you are one step closer to this exciting opportunity!
Full-Time/Part-Time
Full-Time
Division
Compass Senior Living - Eugene, OR
Location
Compass Senior Living
About the Organization
We believe trusting relationships are a basic human need and the strongest foundation for caring for one another.
Our decisions are guided by goodness, loyalty, faith, and fun. This is our True North.
We create communities where elders, families, and employees are growing, teaching, and formulating new memories. Together we are discovering, experimenting, and contributing. We trust one another to do the right thing in the spirit of honor and love.
This position is currently accepting applications.

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