Director Of Service Excellence Jobs in Springfield, OR

Department: Intercollegiate Athletics
Appointment Type and Duration: Regular, Ongoing
Salary: Commensurate with experience
Compensation Band: OS-OA08-Fiscal Year 2025-2026
FTE: 1.0

September 24, 2025; position open until filled

Please provide a resume that clearly outlines relevant work history, including dates of employment and educational background. These details are crucial in evaluating whether applicants meet the qualifications for the position.

The University of Oregon Intercollegiate Athletic Department's primary purpose is to provide a unique opportunity for student-athletes to be developed, tested, and encouraged to reach their maximum potential in every aspect of their lives. It is the steadfast goal of the Department of Intercollegiate Athletics to provide the most outstanding student-athlete experience by helping them to achieve excellence, both in the classroom and in their chosen sport. The department has approximately 280 administrative & classified employees and hosts over 600,000 spectators annually, and represents the University of Oregon in athletic competition with other universities & colleges.

The Director of Digital Media is responsible for overseeing the external and internal communications produced by the full-time and volunteer staff of the Oregon Football program by innovating or improving upon existing initiatives relevant to the overall goals of the team. The two main areas of emphasis the director is responsible for include external communication efforts for social accounts and print media, and the program's recruiting efforts of prospective student-athletes.

Bachelor's degree from accredited university.
2 Years of experience as a graphic designer working within a collegiate or professional football program.

Candidates who promote and enhance diversity are strongly desired.
Knowledge and experience with NCAA compliance rules and regulations.
Ability to communicate effectively.
Ability to work collaboratively with staff, coaches, student-athletes, athletic department constituents, and athletic department personnel.

Power 5 Football Conference experience.
Experience Running a Power 5 Football Social Media Account.
Branding Strategy Experience.
Master's degree.
Knowledge of the recruitment process for Division I football student-athletes.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.