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Director Of Resort Operations Jobs in Spring Branch, TX

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Director Of Resort Operations information

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$28.9K

$91.4K

$152.4K

How much do director of resort operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of resort operations in Spring Branch, TX is $91,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $115,000.00 per year, depending on experience, location, and employer.

What does a director of resort operations do?

A Director of Resort Operations oversees all aspects of a resort's daily operations, ensuring high standards of guest satisfaction and efficient management of staff and resources. They coordinate departments such as housekeeping, front desk, food and beverage, and recreation, while also developing budgets, implementing policies, and maintaining safety protocols. Their goal is to maximize profitability while delivering exceptional guest experiences, often by analyzing performance metrics and making strategic improvements. Directors also handle guest feedback, resolve operational issues, and work closely with senior management to achieve the resort's business objectives.

What are the key skills and qualifications needed to thrive as a director of resort operations?

To thrive as a Director of Resort Operations, you need extensive management experience in hospitality, a bachelor's degree in hospitality or business, and strong financial acumen. Familiarity with property management systems, budgeting software, and industry certifications such as CHA (Certified Hotel Administrator) is common. Exceptional leadership, problem-solving abilities, and strong interpersonal communication set standout professionals apart in this role. These skills ensure smooth daily operations, guest satisfaction, and the financial success of the resort.

How does a director of resort operations typically collaborate with other departments to ensure a seamless guest experience?

A Director of Resort Operations works closely with department heads across housekeeping, food and beverage, front desk, maintenance, and recreation to coordinate daily operations and address guest needs promptly. They hold regular meetings to align goals, discuss challenges, and implement service improvements. This role also involves cross-departmental training initiatives and collaborative problem-solving to maintain high service standards throughout the resort. Effective communication and teamwork are essential to ensure all departments work in harmony, ultimately enhancing the guest experience.

What is the difference between Director Of Resort Operations vs Resort Manager?

AspectDirector Of Resort OperationsResort Manager
ResponsibilitiesOversees multiple departments, strategic planning, and overall resort performanceManages daily operations, guest services, and staff at a specific resort
CredentialsTypically requires extensive hospitality experience, leadership skills, and sometimes advanced degreesExperience in hospitality management, customer service, and operational skills
Work EnvironmentCorporate office and multiple resort locationsOn-site at a specific resort
Industry UsageCommon in large resort chains and corporate structuresCommon in individual resorts and smaller hotel properties

The main difference is that the Director Of Resort Operations focuses on strategic oversight and multiple properties, while the Resort Manager handles daily operations at a single resort. Both roles require hospitality experience, but the Director position involves higher-level management and planning responsibilities.

What job categories do people searching Director Of Resort Operations jobs in Spring Branch, TX look for?

The top searched job categories for Director Of Resort Operations jobs in Spring Branch, TX are:

What cities near Spring Branch, TX are hiring for Director Of Resort Operations jobs?

Cities near Spring Branch, TX with the most Director Of Resort Operations job openings:

Director Of Resort Operations jobs near you

Commercial Director - Signia by Hilton La Cantera Resort and Spa

Hilton Worldwide Holdings, Inc.

San Antonio, TX • On-site

Full-time

Posted 26 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 767 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description


Position Summary
This role leads Sales, Catering Sales, Marketing, Revenue Management, Events, Reservations, and Business Development functions while partnering closely with Operations, Finance, and resort leadership to ensure commercial initiatives align with the resort's strategic objectives and exceptional guest experience standards.
The Commercial Director is directly accountable for achieving commercial performance goals, including budget, forecast, market share, revenue growth, asset profitability, and total hotel performance. Simultaneously, this leader is responsible for designing and deploying long-term commercial strategies that create sustainable growth and maximize revenue opportunities throughout the resort.
Revenue Growth & Innovation
The Commercial Director is expected to continuously identify and develop new revenue opportunities that enhance the resort experience while driving financial performance. Examples may include:
  • Development of retail partnerships and experiential pop-up activations.
  • Creation of dynamic demand-based pricing strategies.
  • Expansion of membership and loyalty-based revenue programs.
  • Development of sponsorship, branding, and naming-rights opportunities.
  • Creation of resort-wide event calendars and seasonal programming.
  • Development of unique guest experiences that drive visitation, engagement, and ancillary spending.
  • Identification and implementation of innovative business models that support long-term growth.

Direct Reports
The Commercial Director will oversee leaders and teams within the following disciplines:
  • Sales
  • Catering Sales
  • Marketing
  • Revenue Management
  • Events
  • Reservations
  • Business Development

What It Takes to Make the Stay
Successful candidates embody Hilton's core values and demonstrate a commitment to:
Hospitality by creating meaningful experiences for guests and team members.
Integrity by doing the right thing and leading with honesty and accountability.
Leadership by inspiring others and creating a culture of excellence.
Teamwork by fostering collaboration and engagement across all departments.
Ownership by taking responsibility for results and acting decisively.
Now by bringing urgency, focus, and discipline to every opportunity.
Why Join Signia by Hilton La Cantera Resort & Spa?
As one of Hilton's premier resort destinations, Signia by Hilton La Cantera Resort & Spa offers a unique opportunity to lead the commercial strategy of a dynamic luxury property while shaping the future of hospitality in one of Texas' most vibrant markets.
At Hilton, we are committed to filling the earth with the light and warmth of hospitality. Our award-winning culture, world-class brands, and ongoing investment in our people provide an environment where leaders can grow their careers, make a lasting impact, and help create exceptional experiences for guests and team members alike.
Come for the job. Stay for the career. Lead the future of hospitality at Signia by Hilton La Cantera Resort & Spa.
Responsibilities
The Commercial Director develops and executes the annual and multi-year commercial strategy for the resort in partnership with the General Manager, Regional Commercial Director, ownership groups, and regional support teams. This position oversees the commercial operating model and ensures alignment across all revenue-generating departments.
The successful candidate will lead the optimization of all revenue streams, including guest rooms, group and local catering, food and beverage outlets, spa operations, recreation activities, parking, memberships, seasonal programming, special events, holiday experiences, and ancillary revenue opportunities.
Key responsibilities include:
  • Developing and implementing innovative commercial strategies that maximize revenue, profitability, and competitive positioning.
  • Leading weekly, monthly, quarterly, and annual commercial business reviews to evaluate performance, identify opportunities, and develop actionable strategies.
  • Establishing a predictive and prescriptive approach to business analytics, forecasting, and revenue optimization.
  • Monitoring market trends, customer demand patterns, competitor activity, and emerging industry developments to identify growth opportunities and mitigate risk.
  • Creating and communicating commercial performance targets and strategic initiatives throughout the organization.
  • Building strong relationships with corporate accounts, travel partners, meeting planners, event organizers, local businesses, and community stakeholders.
  • Partnering with Operations and Finance leaders to ensure commercial objectives support guest satisfaction goals and financial performance targets.
  • Reviewing and approving pricing strategies, revenue forecasts, group quotations, and business development plans.
  • Supporting public relations, marketing, brand positioning, and market-level promotional activities.
  • Maintaining compliance with Hilton brand standards, commercial initiatives, and corporate identity guidelines.

Qualifications
Required Qualifications
  • 12-15+ years of hospitality experience overall, with a strong focus on luxury or upper-upscale hotels.
  • Recommended Director-level experience.
  • 5-8+ years in senior commercial leadership roles.
  • Strong business acumen with demonstrated success driving revenue growth and profitability.
  • Experience with forecasting, budgeting, pricing strategies, and commercial performance management.
  • Exceptional analytical, communication, presentation, and relationship-building skills.
  • Ability to influence and collaborate across multiple departments and stakeholder groups.
  • Proficiency with Microsoft Office applications.
  • Ability to travel as business needs require.
  • Strong strategic planning and execution capabilities.

Preferred Qualifications
  • Prior luxury resort or complex hotel experience.
  • Regional commercial leadership experience preferred.
  • Cross-functional operational experience within hotel or resort environments.

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