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Director Of Residences Jobs (NOW HIRING)

FAIRMONT

Director of Residences

Los Angeles, CA

ROLE SUMMARY As Director of Residences at Fairmont Century Plaza, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role ...

AccorHotel

Director of Residences

Los Angeles, CA · On-site

ROLE SUMMARY As Director of Residences at Fairmont Century Plaza, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role ...

AccorHotel

Director of Residences

Los Angeles, CA · On-site

ROLE SUMMARY As Director of Residences at Fairmont Century Plaza, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role ...

AccorHotel

Director of Residences

Boston, MA · On-site

As Director of Residences at the Raffles Boston, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role demands a ...

RAFFLES

Director of Residences

Boston, MA · On-site

As Director of Residences at the Raffles Boston, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role demands a ...

Marriott

Director of Residences

Los Angeles, CA · On-site

Works with direct reports to determine areas of concern and establish ways to improve the departments' financial performance. * Prepares and operates within the constraints of the residences' annual ...

AccorHotel

Director of Residences

Boston, MA

As Director of Residences at the Raffles Boston, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role demands a ...

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Director Of Residences information

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$11K

$72.4K

$104.5K

How much do director of residences jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of residences in the United States is $72,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Residences vs Residence Manager?

AspectDirector Of ResidencesResidence Manager
Primary ResponsibilitiesOversees multiple residence facilities, strategic planning, policy developmentManages daily operations of a single residence, staff supervision, resident services
Required CredentialsOften requires higher education, management experience, certifications in facilities or property managementTypically requires hospitality or property management experience, relevant certifications
Work EnvironmentCorporate or institutional settings, overseeing multiple propertiesOn-site at a specific residence, direct resident interaction
Industry UsageHigher education, corporate housing, large residential complexesHotels, student housing, small residential communities

The main difference between a Director Of Residences and a Residence Manager lies in scope and responsibilities. The Director Of Residences oversees multiple properties and focuses on strategic management, while the Residence Manager handles daily operations of a single residence. Both roles require relevant experience and certifications, but the Director position typically demands higher credentials and broader oversight.

What are the key skills and qualifications needed to thrive as a director of residences?

To thrive as a Director of Residences, you need extensive experience in property management, hospitality operations, and staff supervision, often supported by a degree in hotel management or a related field. Familiarity with property management systems (PMS), budgeting software, and facility maintenance protocols is typically required. Exceptional leadership, attention to detail, and interpersonal communication skills help build rapport with residents and effectively manage teams. These skills are crucial for ensuring seamless operations, resident satisfaction, and the overall reputation of luxury residential properties.

What are some typical challenges a director of residences faces when managing luxury residential properties?

A Director of Residences often encounters challenges such as balancing the personalized expectations of high-net-worth residents with operational efficiency, managing a diverse team of staff, and ensuring seamless communication between residents, owners, and service vendors. Adapting to residents’ preferences while upholding property standards requires strong interpersonal and organizational skills. Additionally, Directors must stay ahead of property maintenance needs and anticipate potential issues to deliver a consistently high level of service.

What is a director of residences?

A Director of Residences is a senior management professional responsible for overseeing the operations and management of luxury residential properties, such as condominiums, private estates, or branded residences. Their duties typically include supervising staff, ensuring high standards of service and maintenance, managing budgets, and coordinating resident services. They serve as the main point of contact between residents, property owners, and service providers, ensuring that all aspects of the property run smoothly. The role requires strong leadership, hospitality experience, and excellent organizational skills.
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What cities are hiring for Director Of Residences jobs? Cities with the most Director Of Residences job openings:
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Director Of Residences jobs near you
Infographic showing various Director Of Residences job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,400 per year, or $34.8 per hour.

Director of Residences

Maybourne Beverly Hills Hotel

Beverly Hills, CA • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Director of Residences

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Director of Residences oversees the management and operations of our luxury residential units. The ideal candidate will have a strong background in residential management within a luxury hotel or high-end residential environment, demonstrating exceptional leadership, customer service, and operational skills.

Roles and Responsibilities

  1. Oversee the daily operations of the residences, ensuring the highest standards of service, maintenance, and overall resident satisfaction.
  2. Develop and implement operational policies and procedures that enhance the residential experience.
  3. Coordinate with the hotel’s management team to ensure seamless integration of services and amenities for residents.
  4. Establish and maintain strong relationships with residents, addressing their needs and concerns promptly and effectively.
  5. Organize and manage resident events, activities, and services that enhance the community atmosphere.
  6. Serve as the primary point of contact for residents, ensuring a personalized and attentive experience.
  7. Develop and manage the residences’ budget, including forecasting, expense control, and financial reporting.
  8. Oversee billing and collection processes, ensuring accuracy and timeliness.
  9. Implement cost-effective measures without compromising service quality.
  10. Lead, motivate, and manage the residential team, including hiring, training, and performance evaluations.
  11. Foster a positive and collaborative work environment that promotes professional growth and high standards of service.
  12. Coordinate with various departments to ensure smooth operations and effective communication.
  13. Ensure the residences are maintained to the highest standards, coordinating with maintenance and housekeeping teams.
  14. Conduct regular inspections and address any maintenance issues promptly.
  15. Implement and oversee preventive maintenance programs.
  16. Ensure compliance with all legal, safety, and regulatory requirements.
  17. Develop and implement safety and emergency procedures.
  18. Stay informed of industry trends and best practices to continuously improve operations.

Qualifications

  1. Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  2. Minimum of 7-10 years of experience in luxury residential management, preferably within a high-end hotel or residential environment.
  3. Proven track record of delivering exceptional customer service and operational excellence.
  4. Strong financial acumen, with experience in budgeting and financial management.
  5. Excellent leadership, communication, and interpersonal skills.
  6. Ability to work effectively in a fast-paced, dynamic environment.
  7. Proficiency in property management software and Microsoft Office Suite.
  8. Knowledge of local real estate laws and regulations is a plus.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Prolonged periods of standing.
  • Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Physically able to walk and sit for extended periods of time

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

  1. Put People at our heart
  2. Stay two steps ahead
  3. Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

  • Medical/Dental/Vision Insurance
  • Company matched 401(k) plan
  • Company matched Health Savings Plan
  • Flexible Spending
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Leave
  • Employee Assistance Program
  • Free Parking
  • Employee Recognition Programs
  • Colleague meals
  • Colleague Referral Incentive program


*The Maybourne Beverly Hills participates in E-Verify.*