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Director Of Program Operations Jobs in Needham, MA

Waxy's

Director of Operations

Brookline, MA · On-site

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

Waxy's

Director of Operations

Brookline, MA

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

AppJaxx

Director of Operations

Sudbury, MA · On-site

As we continue to scale, we are seeking an experienced Director of Operations to oversee internal processes, optimize systems, and ensure the smooth execution of all operational activities across the ...

Papa Johns Pizza

Director of Operations

Boston, MA

We are looking for Director of Operations who will have the overall responsibility for overseeing the people, processes and operations of 5-7 restaurants in one area. The Director of Operations ...

Boston CASA

Director of Operations

Boston, MA · On-site

Participates as a member of the senior leadership team to ensure effective program planning ... Executive Director and BoD Specific Duties Operations Management Improve efficiency and ...

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All JobsOf Program Operations JobsDirector Of Program Operations JobsDirector Of Program Operations Jobs in Needham, MA

Director Of Program Operations information

See Needham, MA salary details

$37K

$117.3K

$195.5K

How much do director of program operations jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director of program operations in Needham, MA is $117,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,200.00 and $147,600.00 per year, depending on experience, location, and employer.

How does a director of program operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a director of program operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What are popular job titles related to Director Of Program Operations jobs in Needham, MA? For Director Of Program Operations jobs in Needham, MA, the most frequently searched job titles are:
What job categories do people searching Director Of Program Operations jobs in Needham, MA look for? The top searched job categories for Director Of Program Operations jobs in Needham, MA are:
What cities near Needham, MA are hiring for Director Of Program Operations jobs? Cities near Needham, MA with the most Director Of Program Operations job openings:
Director Of Program Operations jobs near you

Program Director

Cooperative for Human Services

Lynn, MA • On-site

Full-time

Posted 2 days ago

New

Job description

Description:

Cooperative for Human Services Inc. (CHS) is dedicated to supporting individuals with developmental and behavioral health needs in living meaningful, self-directed lives in their communities. Our programs focus on person-centered supports, community integration, and building strong natural support networks for the people we serve.


Position Overview

The Program Director is responsible for the overall management and quality of services within an assigned residential program. This role provides direct supervision to the Assistant Program Director and Direct Support staff while ensuring high-quality, person-centered services for the individuals supported.

The Program Director oversees program operations including staffing, clinical coordination, medication administration systems, regulatory compliance, budgeting, and healthcare coordination. This position also maintains strong communication with families, guardians, clinical providers, and regulatory agencies to ensure services meet the highest standards of care.


Key Responsibilities
Program Leadership & Oversight
  • Provide day-to-day leadership and operational oversight of an assigned program.
  • Ensure services are delivered in accordance with CHS policies and applicable state regulations.
  • Monitor program quality and ensure adherence to organizational mission, philosophy, and values.
  • Maintain program documentation and records in compliance with regulatory requirements.
Staff Supervision & Development
  • Supervise the Assistant Program Director and Direct Support staff.
  • Manage staffing patterns and schedules to ensure appropriate coverage and required staffing ratios.
  • Participate in recruitment, interviewing, and hiring of staff.
  • Establish performance expectations and conduct regular employee evaluations.
  • Provide coaching, training, and professional development opportunities to team members.
Person-Centered Support
  • Advocate for the rights, dignity, and well-being of each person served.
  • Support the development and implementation of Individual Support Plans (ISPs).
  • Monitor progress toward individual goals and ensure services reflect person-centered values.
  • Participate in transition planning for individuals entering or leaving services.
Clinical & Compliance Oversight
  • Oversee medication administration systems to ensure compliance with CHS policy and state regulations.
  • Coordinate healthcare services and clinical supports for individuals served.
  • Ensure compliance with all applicable local, state, and federal regulations.
Financial & Administrative Management
  • Participate in the development of program budgets.
  • Monitor and manage program funds and individual funds responsibly.
  • Generate required statistical and narrative reports.
Community & Stakeholder Engagement
  • Serve as a liaison between individuals served, family members, guardians, providers, and community stakeholders.
  • Promote community inclusion and opportunities for individuals to build natural support networks.
On-Call Support
  • 24/7 emergency on-call to support program operations as needed.
Requirements:Qualifications

Education & Experience

  • Associate’s degree in a related human services field and at least one year of experience in a social service or human services organization
  • Bachelor’s degree preferred
  • Minimum of one year of supervisory or management experience

Alternative Qualifications

  • High school diploma with four years of experience working in developmental disabilities services

Skills & Requirements

  • Strong leadership and staff supervision skills
  • Excellent written and verbal communication
  • Knowledge of community-based human services supports
  • Ability to manage multiple operational responsibilities
  • Valid driver’s license required
Working Environment

This role involves a dynamic work environment that includes:

  • Residential program settings
  • Community locations
  • Office and administrative work

The position requires a combination of standing, walking, and sitting throughout the day and the ability to lift up to 30 pounds with reasonable accommodation.


Why Join CHS?

At Cooperative for Human Services, you will work alongside passionate professionals dedicated to empowering individuals and strengthening communities. We value collaboration, innovation, and person-centered care.