Director Of Program Operations Jobs in Collierville, TN

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Carrier North America Residential Solutions has an opportunity for an Associate Director of Manufacturing Operations who is responsible for leading assembly manufacturing operations to achieve world-class performance in Safety, Quality, Delivery, Cost, Productivity, and People Development. The Associate Director of Manufacturing Operations provides leadership across multiple production areas, supervisors, business unit managers, and support functions while ensuring alignment with The Carrier Way and Carrier Excellence principles.

The Associate Director of Manufacturing Operations serves as a senior operational leader for assembly, drives continuous improvement, workforce capability, operational discipline, and cultural transformation while delivering business objectives and customer commitments. Responsibilities include developing future leaders, improving operational performance, and supporting long-term strategic initiatives that enhance competitiveness and customer satisfaction.

• Safety: TRIR, Recordable Incidents, Near-Miss Reporting, Safety Audit Completion.

• Operations: Schedule Attainment, OEE, Throughput, Productivity, Overtime Utilization.

• Quality: First Pass Yield (FPY), Internal PPM, Customer Escapes, Warranty Performance.

• Cost: Conversion Cost, Cost Savings Delivered, Scrap & Rework Expense.

• People: Employee Engagement, Turnover, Succession Readiness, Training Completion.

• Operational & Lean Mastery: Deep background in Lean Manufacturing, Daily Management Systems, and structured problem-solving.

• Strong People Leadership: Proven ability to build teams, navigate change, coach frontline supervisors, and drive accountability.

• Business & Strategic Acumen: Skilled in labor/capacity planning, budget management, and executing long-term manufacturing roadmaps.

• Cross-Functional Impact: Effective English communication skills with a track record of influencing teams and managing stakeholders.

This is an onsite opportunity in Collierville TN.

• Drive a Zero-Injury Culture: Champion safety as the #1 priority through visible floor leadership and Gemba walks.

• Proactive Hazard Control: Lead risk identification, OSHA compliance, root-cause incident investigations, and sustainable safety fixes.

• Run Daily Operations: Lead multi-department, multi-shift production lines to consistently hit schedule, yield, and throughput targets.

• Optimize Workflow: Eliminate line bottlenecks, streamline labor utilization, and enforce Daily Management Systems.

• Build-In Excellence: Elevate first-pass yield, crush scrap rates, and build a culture of quality ownership.

• Structured Problem-Solving: Leverage root-cause analysis to turn quality gaps into permanent improvements.

• Own the P&L Impact: Drive manufacturing conversion costs down while boosting operational effectiveness.

• Identify Efficiency Wins: Spot opportunities for process automation, waste reduction, and strategic ROI investments.

• Lead Lean Transformations: Facilitate high-impact Kaizen events, streamline standard work, and deploy Carrier Excellence principles.

• Scale Best Practices: Benchmark performance and adopt proven operational strategies across the facility.

• Grow Future Leaders: Mentor supervisors and managers through active coaching, talent reviews, and succession planning.

• Boost Team Engagement: Foster a collaborative, innovative culture centered around continuous learning and accountability.

• Execute Strategy: Translate high-level business goals into seamless daily plant execution.

• Drive Innovation: Partner cross-functionally (Engineering, Supply Chain, HR, EHS) to launch new products, deploy automation, and prepare the plant for future growth.

• Bachelor's degree.

• 8+ years of progressive manufacturing leadership experience.

• 5+ years of experience in manufacturing/assembly/production environment.

• 5+ years of experience Lean and Continuous Improvement.

• Bachelor’s degree in engineering, manufacturing, operations management, supply chain, business, or related field.

• Master's degree or MBA.

• Experience leading union, hourly and salaried workforces.

• Demonstrated success improving safety, quality, delivery, and cost performance.

• Strong leadership, communication, and problem-solving skills.

• Multi-shift manufacturing leadership experience.

• Experience with automation, productivity improvement, and advanced manufacturing technologies.

• Must have unrestricted authorization to work in the USA.

• No visa sponsoring available.

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Thisposition is entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Applications will be accepted for at least 3 days fromJobPosting Date: 31 July 2026

Technology-enabled tools may support parts of the recruitment process, with oversight by people.