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Director Of Program Operations Jobs in Chicago, IL

Keurig Dr Pepper

Director of Operations

Northlake, IL · On-site

$160K - $200K/yr

Director of Sales Operations - Northlake, IL The Director of Sales Operations drives strategic ... Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care ...

Thompson Chicago

Director Of Operations

Chicago, IL · On-site

... results-oriented Director of Operations to elevate our guest experience, drive operational ... ESSENTIAL DUTIES AND RESPONSIBILITIES Implement company programs (brand and management company) and ...

Advatix, Inc

Director of Operations

Romeoville, IL · On-site

$120 - $180/hr

Director of Operations The Director of Operations is responsible for managing all operations related to high-capacity order processing and fulfillment operations for a variety of complex clients ...

Advatix, Inc.

Director of Operations

Romeoville, IL · On-site

Director of Operations HRforGrowth ® is engaged as the talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the ...

Advatix Inc.

Director of Operations

Romeoville, IL · On-site

$120 - $180/hr

The Director of Operations is expected to optimize processes, improve the speed and accuracy of fulfillment, and drive meaningful improvements in safety, talent management, customer experience ...

Advatix, Inc.

Director of Operations

Romeoville, IL · On-site

Director of Operations HRforGrowth ® is engaged as the talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the ...

Kids for the Future

Director of Operations

Chicago, IL · On-site

$110 - $134/hr

Employee Type Exempt Full-time * Manage Others Yes DescriptionDirector of Operations The Admiral at the Lake is seeking an experienced and people-focused Director of Operations to provide strategic ...

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All JobsOf Program Operations JobsDirector Of Program Operations JobsDirector Of Program Operations Jobs in Chicago, IL

Director Of Program Operations information

See Chicago, IL salary details

$35.1K

$111K

$185.1K

How much do director of program operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director of program operations in Chicago, IL is $111,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $139,700.00 per year, depending on experience, location, and employer.

How does a director of program operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a director of program operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What does a director of program operations do?

A director of program operations oversees the planning, implementation, and management of organizational programs to ensure they meet goals and standards. They coordinate teams, allocate resources, monitor progress, and optimize processes, often using project management tools. Strong leadership, strategic thinking, and experience in operations are essential for this role.

What are the most commonly searched types of Of Program Operations jobs in Chicago, IL?

The most popular types of Of Program Operations jobs in Chicago, IL are:

What are popular job titles related to Director Of Program Operations jobs in Chicago, IL?

For Director Of Program Operations jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Director Of Program Operations jobs in Chicago, IL look for?

The top searched job categories for Director Of Program Operations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Director Of Program Operations jobs?

Cities near Chicago, IL with the most Director Of Program Operations job openings:

Director Of Program Operations jobs near you
Infographic showing various Director Of Program Operations job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $111,014 per year, or $53.4 per hour.

Director of Operations

Keurig Dr Pepper

Northlake, IL • On-site

$160K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Keurig Dr Pepper rating

7.7

Company rating: 7.7 out of 10

Based on 242 frontline employees who took The Breakroom Quiz

126th of 444 rated food and drinks producers

Job description

Job Overview:
Director of Sales Operations - Northlake, IL
The Director of Sales Operations drives strategic analysis, execution, and organizational development to achieve financial and non-financial goals in addition to creating a lean mindset throughout the assigned DSD facility to improve safety, productivity and performance through standardization and process discipline.
This role is accountable for the development of field personnel and achieving performance objectives in Safety, Quality, Delivery, Productivity, and Growth.
Through active leadership the Director of Sales Operations will:
  • Drive accident and injury reduction and vehicle accident reduction targets in assigned facility.
  • Provide case management and follow up on all SAFE system cases and ensure that proper accident investigations, classifications, follow-ups and Root Cause Counter Measures are determined.
  • Drive Safety First culture by ensuring monthly Regulatory and Safety in Motion training is completed by all employees and Safety Playbooks are implemented with 100% compliance.
  • Ensure regulatory compliance by conducting OSHA style audits and ensuring closure of any regulatory gaps to achieve 100% regulatory compliance.
  • Drive increase in On Time and Accurate (OTA) score by addressing routing and delivery issues as well as ensuring pick accuracy exceeds 99.8% through full execution of Voice Pick standards and compliance to daily checklist and reduction of haulbacks.
  • Drive reduction in waste by ensuring assigned facility meets or exceeds break/shrink/obsolescence goals on a cost per case basis.
  • Ensure labor costs in the warehouse and delivery operations of assigned facility meet or beat plan on a cost per case basis by driving home Warehouse University principles, including the deployment of the Warehouse Self Assessment tool.
  • Communicate regularly with internal and external partners and customers through weekly operations calls and as needed meetings to ensure high level of customer service is maintained.
  • Drive facility-level engagement plans and ensure employee engagement in large teams and/or across many sites.
  • P&L Responsibility: Responsible for the management of the facility
  • Ensure high performance results of your team:
    • Foster a culture of trust and wellbeing that prioritizes the team and values employee contributions.
    • Drive a shared vision with clear goals and accountability, supported by regular conversations to maximize talent.
    • Embrace diverse perspectives to foster innovation, learning from both successes and failures.
    • Establish a safe environment where team members are motivated, heard, and aligned with clear expectations.
  • Travel up to 75% at times is required

The ideal candidate will possess:
  • A proven track record of improving safety results, successful continuous improvement initiatives and superior cost and management results.
  • Strong leadership and communication skills; excellent verbal and written skills along with experience presenting to regional leadership teams, local leadership teams, and frontline employees.
  • A background in the management of Warehouse, Inventory and Delivery.
  • Knowledge of Department of Transportation (DOT), Federal, State and Environmental Health & Safety (EHS) compliance.
  • Experience working with MHE, (material handling equipment) understand warehouse capacity requirements, building, loading, and delivery principals, FIFO and logistics principals.

Total Rewards:
  • $160,000 - $200,000 / year
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!
  • Annual bonus based on performance and eligibility

Requirements:
  • High school diploma or general equivalency diploma (GED) with 7 years' experience in a distribution center / DSD Warehouse environment OR a Bachelor's Degree in Business, Supply Chain Management, Logistics, or related field with 5 years' experience in a distribution center / DSD Warehouse environment
  • Strong understanding of Department of Transportation (DOT), Federal, State and Environmental Health & Safety (EHS) compliance
  • Experience presenting to executive leadership teams, local leadership teams, and front line employees
  • Prior people leadership experience in a distribution center or operations environment
  • Ability to manage an operation strategically and tactically to deliver results and long term initiatives
  • Experience with extracting data from business systems and analyzing to make business decisions
  • Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Company Overview:
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott's®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.
We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us?
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

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About Keurig Dr Pepper

Sourced by ZipRecruiter

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott's® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Burlington, MA, US

Year founded

2008

Social media

Twitter

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