Director Of Operations Remote Jobs in Raleigh, NC

M3 Wake Research, an M3USA Company, is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). With close to 30 owned and managed research sites across the country, M3 Wake Research is one of the largest independent, multi-site clinical research companies in the US. M3 Wake Research continues to grow through acquisitions and uncompromising commitment to careful planning and execution in accordance with regulatory compliance.

Conducting studies since 1984, M3 Wake Research owns a proprietary patient database of potential clinical trial participants across the US. As of today, our board-certified physicians have completed more than 7,000+ successful clinical trials, while consistently exceeding sponsor expectations for integrity, timeliness, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.

Due to our continued growth, we are hiring for a Director of Business Development at Wake Research, an M3 company. This is a remote position with up to 25% domestic-travel. 

The Director of Business Development leads the growth and management of key strategic partner accounts, expanding relationships across new markets and territories. This role collaborates closely with executive leadership to evaluate prospective partners, assess market trends, and drive overall growth strategy. Operating with a high degree of autonomy, the Director oversees strategic account planning, proposal development, and pipeline management. The role requires strong executive presence and the ability to engage effectively with client leadership to advance strategic partnerships.

What You'll Do: 

• Achieve annual sales and revenue targets through strategic partnerships within the clinical research and trial services space.
• Expand existing sponsor and CRO relationships by identifying new study opportunities, therapeutic areas, and geographic growth markets.
• Build and maintain strong client relationships with key decision-makers, including clinical operations and executive leadership.
• Develop and execute strategic account plans aligned with client pipeline needs and M3 Wake Research site capabilities.
• Lead client presentations and proposals that effectively position multi-site clinical research solutions and differentiated enrollment performance.
• Manage business development pipeline, forecasting, and cross-functional coordination to secure new clinical trial placements.
• Identify cross-selling opportunities across research services and ensure high client satisfaction, retention, and long-term partnership growth.
• Provide regular performance updates and strategic insights to senior leadership.
• Support business development activities requiring approximately 25% domestic travel, including conferences and site visits.

• Bachelor's degree in life sciences or business preferred
• Minimum of 5 years of sales experience selling site or CRO services to pharmaceutical and biotech clients, with direct engagement at mid-level and executive decision-maker levels
• Demonstrated strength in consultative selling, communication, and executive-level presentations, with the ability to build and sustain strategic client relationships
• Proven track record of client retention and long-term account growth
• Ability to effectively manage complex client relationships and challenging financial scenarios
• Demonstrated success in acquiring new business and expanding an existing client base

About M3: 

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Benefits: 

A career opportunity with M3 Wake Research offers competitive wages, and benefits such as:

• 401(k), 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

*M3 reserves the right to change this job description to meet the business needs of the organization

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