Director Of Operations Remote Jobs in Howell, MI

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Summary Statement

Enterprise business leader responsible for execution and delivery of the enterprise data, analytics, and AI strategy in partnership with the CIDO and business leaders. Drives measurable business outcomes, builds data- and AI- culture, and governs data and AI for trusted reusable products. This role leads analytics products, data engineering, data governance, and enterprise AI execution including AI portfolio management and AI Operations to support profitable growth and operational efficiency. The AVP partners closely with business and technology leaders to embed trusted, valuedriven data, analytics and AI across the organization.

Essential Tasks/Major Duties

• Lead, direct, and develop staff in area of responsibility with an emphasis on talent management and succession planning in accordance with the company's strategic direction.
• Execute the enterprise data, analytics, and AI strategy through roadmap delivery and portfolio management, including intake, prioritization, planning, value tracking, and benefits realization.
• Partner with business leaders to design, deliver, and embed analytics and AI solutions-including dashboards, models, and AIenabled decision support-driving adoption and measurable business outcomes.
• Lead analytics product management and AI factory, including lifecycle management, monitoring, drift detection, value tracking, and assessment of AIrelated operational, regulatory, and business risks in compliance with enterprise governance standards.
• Define and monitor KPIs for adoption, quality, timeliness, and business impact; present insights to senior leadership.
• Serve as the bridge between business and technology, ensuring successful delivery of datadriven initiatives.
• Operationalize data governance, privacy, stewardship, and AI risk controls by partnering with Legal, Compliance, and Risk to ensure execution readiness, required reviews, and compliant documentation.
• Partner with Architecture and technology teams to ensure scalable data architecture, reliable integration and interoperability, security, and effective data lifecycle, retention, and recovery practices supporting continuity and regulatory needs.
• Guide investments in analytics talent, platforms, and technologies, and oversee vendor and system integrator performance, delivery outcomes, and value realization.
• Champion enterprise data and AI fluency, driving a datadriven culture through training, communication, and engagement.

Knowledge, Skills & Abilities

• Bachelor's degree in Data Science, Computer Science, Business, Statistics, or related field required; Master's degree preferred.
• 15 years of progressive experience in data, analytics, AI, or technologyrelated roles, with increasing responsibility and scope.
• 7 years of formal leadership experience, including leading crossfunctional teams and, preferably, managers or senior individual contributors.
• Demonstrated success delivering enterprisescale data, analytics, or AI initiatives that drive measurable business outcomes.
• Experience operating within P&C insurance, including collaboration with Risk, Compliance, Legal, and Audit stakeholders.
• Proven ability to partner effectively with business leaders and technology teams to translate strategy into execution, adoption, and realized value.
• Deep understanding of data architecture, data governance, advanced analytics (AI/ML), and analytics tools.
• Handson familiarity with Databricks, AWS, Cliz, and integration to core P&C platforms (e.g., Guidewire).
• Experience operationalizing genAI/agentic AI in regulated environments (prompt engineering and evaluation, RAG/knowledge management, content moderation, cost & latency optimization).
• Demonstrated success implementing NAIC/NISTaligned AI governance and model risk management.
• Proven results shipping AI at scale in at least two of: underwriting workbench, claims assistant/triage, pricing experimentation platform, knowledge management for frontline staff preferred

#LI-Remote

Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.