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Director Of Operations Professional Services Jobs

Stryker Corporation

$150 - $200/hr

Position Summary The Director of Operations leads all corporate operations of CSG Advisors ... Experience at a small- to mid-size professional services firm ($10-30M revenue range) * Familiarity ...

Lehighbar

Director of Operations

Atlanta, GA · On-site

Position Summary The Director of Operations leads all corporate operations of CSG Advisors ... Experience at a small- to mid-size professional services firm ($10-30M revenue range) * Familiarity ...

Signal of Memphis

Director of Operations

Memphis, TN · On-site

$70K - $75K/yr

Title: Director of Operations Reports To: Franchise Owners, Regional Executive Director of ... Demonstrates a commitment to service, organization values and professionalism through appropriate ...

City of Lincoln

Director of Operations

Burlington, WA · On-site

$150K - $202K/yr

Champion a culture of safety, accountability, professionalism, innovation, customer service, and continuous improvement. * Direct and oversee all operational functions, including fixed route ...

University of Alaska

Director of Operations

Juneau, AK · On-site

... service. Why You'll Love This Role *High Impact: Direct essential functions across fiscal, HR ... Three professional references. (Include the name, address, email, and phone number for each ...

AtWork Personnel Services

Be Seen First

Director of Operations

Dallas, TX · On-site

$100K - $120K/yr

Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since ... professionals.

Urban Pathways

Director of Operations

Manhattan, NY · On-site

$57K - $77K/yr

The Director of Operations works in collaboration with the Director of Social Services and clinical ... Communication * Communicates verbally and in writing in a professional manner at all times.

NOW Group

Director of Operations

Peoria Heights, IL

$85K - $120K/yr

Maintain consistent standards for hospitality, service, cleanliness, organization, safety, and ... Reinforce a culture of hospitality, professionalism, urgency, ownership, accountability, and ...

State of Washington

Director of Operations

Olympia, WA · Remote

$140K - $155K/yr

Created with an understanding that the provision of legal aid services to indigent persons is an ... Workeffectively as a critical member of a small team of professionals in a highly mission-driven ...

Triumph Hotels

Director of Operations

Manhattan, NY · On-site

$95K - $110K/wk

Reporting to the General Manager, this position ensures consistent service delivery, strong ... Handle escalated guest concerns professionally and ensure appropriate resolution, documentation ...

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All JobsOf Operations Professional Services JobsDirector Of Operations Professional Services Jobs

Director Of Operations Professional Services information

See salary details

$34K

$107.7K

$179.5K

How much do director of operations professional services jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director of operations professional services in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of operations in professional services do?

A Director of Operations in Professional Services oversees the daily operations and strategic direction of a company's service offerings. They are responsible for ensuring that projects are delivered efficiently, teams are well-coordinated, and client expectations are met or exceeded. This role often involves process improvement, resource management, budgeting, and collaboration with senior leadership to drive business growth. Directors of Operations also play a key role in maintaining high service quality and operational excellence within the organization.

What are the key skills and qualifications needed to thrive as a director of operations in professional services?

To thrive as a Director of Operations in Professional Services, you need strong leadership abilities, business acumen, project management expertise, and typically a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, CRM platforms, and professional certifications such as PMP or Six Sigma are highly valuable. Outstanding communication, strategic thinking, and problem-solving skills help you lead teams, manage client expectations, and drive process improvements. These competencies are critical to ensuring operational efficiency, client satisfaction, and sustainable business growth.

How does a director of operations in professional services typically collaborate with cross-functional teams to drive project success?

A Director of Operations in Professional Services often works closely with project managers, consultants, sales, and client success teams to ensure smooth project delivery and client satisfaction. They facilitate regular communication between departments, align resources to meet client needs, and resolve operational bottlenecks. By establishing clear processes and KPIs, they help teams stay on track and adapt quickly to changing project requirements. This collaborative approach is key to maintaining high service quality and achieving business objectives.

What is the difference between Director Of Operations Professional Services vs Project Manager?

AspectDirector Of Operations Professional ServicesProject Manager
CredentialsBachelor's degree, often with certifications like PMP or Six SigmaBachelor's degree, PMP or CAPM certifications common
Work EnvironmentOversees multiple projects and teams within professional services firmsManages individual projects from initiation to completion
Employer & Industry UsageUsed in consulting, IT, and professional services companiesCommon across various industries including construction, IT, and consulting

The Director Of Operations Professional Services focuses on overseeing multiple projects and operational strategies within a professional services firm, while a Project Manager handles specific projects' planning and execution. The roles differ mainly in scope and level of responsibility, with the director having a broader operational focus.

Is a director of operations a high position?

A Director of Operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is considered a high-level position within an organization, often reporting to executive management and requiring strong leadership and management skills.

What cities are hiring for Director Of Operations Professional Services jobs?

Cities with the most Director Of Operations Professional Services job openings:

What states have the most Director Of Operations Professional Services jobs?

States with the most job openings for Director Of Operations Professional Services jobs include:

What are popular job titles related to Director Of Operations Professional Services jobs?

For Director Of Operations Professional Services jobs, the most frequently searched job titles are:

Infographic showing various Director Of Operations Professional Services job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Professional Services & Operations

Denver, CO • Remote

Theiagen Genomics
See more jobs at Theiagen Genomicsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

About The Position:

The Director of Professional Services & Operations is accountable for overseeing and optimizing the organization's day-to-day operations to ensure efficiency, scalability, and alignment with strategic objectives. This role leads operational planning, process improvement, and cross-functional coordination to drive organizational performance and execution.

This team member partners closely with executive leadership to translate strategy into actionable plans, implement operational frameworks, and ensure consistent delivery of high-quality products and services.

People Leadership & Organizational Development
  • Lead, mentor, and develop a high-performing Operations team, fostering a culture of accountability, collaboration, continuous improvement, and client service excellence.
  • Partner with leadership to drive workforce planning, talent acquisition, onboarding, succession planning, and employee development, building a scalable and resilient organization.
  • Establish clear performance expectations and promote effective resource planning, coaching, and career development to strengthen team capabilities and deliver exceptional client outcomes.
Service Delivery Operations
  • Lead the successful delivery of client engagements by ensuring projects are executed efficiently, consistently, and in alignment with client expectations and organizational objectives.
  • Establish and optimize project delivery frameworks that support effective planning, resource management, quality, and successful project execution from contract handoff through completion.
  • Monitor project performance, mitigate delivery risks, and drive continuous improvement through standardized best practices, process optimization, and lessons learned to enhance client satisfaction and operational excellence.
Capacity Planning & Resource Management
  • Lead strategic workforce and capacity planning to align resources with current and future client demand while supporting operational excellence.
  • Optimize resource allocation and staffing strategies by balancing expertise, utilization, professional development, and organizational priorities.
  • Partner with leadership to forecast resource needs, identify capacity risks, and develop scalable staffing solutions, including hiring, contractors, and strategic partnerships.
  • Strengthen organizational resilience through knowledge sharing, cross-training, and workforce planning that supports sustainable growth.
Client Experience & Account Management
  • Champion an exceptional client experience by establishing consistent communication, project governance, and engagement practices throughout the client lifecycle.
  • Partner with project teams and account leaders to proactively manage delivery risks, resolve complex client issues, and ensure successful project outcomes.
  • Build and strengthen long-term client relationships by identifying evolving needs, coordinating delivery across engagements, and supporting opportunities for continued growth.
  • Monitor client satisfaction and project outcomes to drive continuous improvement, ensure successful project closeout, and strengthen long-term partnerships.
Operational Excellence & Process Improvement
  • Lead continuous improvement initiatives that enhance operational efficiency, scalability, and service delivery across the organization.
  • Develop and optimize business processes, systems, and governance to improve collaboration, consistency, and operational performance while supporting the flexibility required for scientific work.
  • Drive the adoption of technology, automation, and operational best practices that improve efficiency, reduce risk, and enhance the client and employee experience.
  • Foster a culture of continuous improvement by measuring process effectiveness and empowering teams to identify and implement innovative operational solutions.

What Success looks like: 

6 months after hire: 

The Director of Professional Services & Operations has established a strong operational foundation by implementing consistent service delivery processes, improving project visibility, building client relationships, and building a high-performing, accountable team. Resource planning and forecasting are more proactive, key operational improvements have been launched, and standardized tools and governance are driving greater consistency and efficiency across projects while maintaining a high level of client satisfaction and scientific excellence.

12 months after hire: 


The Director of Professional Services & Operations has built a scalable, high-performing Professional Services organization that consistently delivers exceptional client outcomes as a trusted partner. Standardized delivery practices, resource planning, and operational processes are fully integrated, resulting in improved project performance, client satisfaction, and operational efficiency. The team demonstrates strong accountability, collaboration, and continuous improvement. 

18-24 month roadmap:


Growth for the Director of Professional Services & Operations offers the opportunity to establish a mature, scalable, and financially sustainable Professional Services organization. Delivery governance, financial oversight, quality management, and operational risk practices are fully embedded into day-to-day operations, resulting in predictable project execution, improved profitability, and increased client satisfaction. Strong collaboration across Business Development, Finance, Engineering, and Delivery teams has created seamless transitions from proposal through project completion, while standardized processes, operational reporting, and governance provide leadership with clear visibility into performance and future capacity. The organization is well-positioned to support continued growth through a culture of operational excellence, continuous improvement, regulatory readiness, and trusted client partnerships.

Required Qualifications
  • Bachelor's degree in Business Administration, Operations Management, or related field (Master's preferred).
  • 7-10+ years of experience in operations, program management, or related roles in a services organization.
  • 3-5+ years of leadership experience managing teams and cross-functional initiatives.
  • Proven ability to design and implement operational processes and systems to scale.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience operating a scientific, technical, engineering, consulting, or professional services organization.
  • Ability to work with highly specialized scientific and technical employees. 
  • Comfort operating in an environment where discovery is inherent.
  • Strong communication, problem solving, and change-management skills. 
  • Experience managing cross-functional initiatives.
Preferred Qualifications
  • Familiarity with process improvement methodologies (Lean, Six Sigma, EOS).
  • Experience in high-growth or scaling organizations.
  • Experience working in regulated environments (e.g., CLIA, CAP, ISO). 
  • Project and portfolio management skills. 
  • Experience with resource planning and utilization management. 
  • Understanding of project economics, pricing assumptions, margins, and forecasting.

  • Competitive Compensation
  • Paid Time Off
  • Fully remote work (Must be located in the US and able to provide employment eligibility-does not offer sponsorship at this time)
  • Company supplied phone and computer
  • Medical, Dental, Vision coverage/stipend
  • 401(k) with company match
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Employee Discount Program

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