ZipRecruiter

Log In

1

Director Of Operations Client Success Jobs (NOW HIRING)

AppJaxx

Director of Operations

Houston, TX · On-site

Position Overview The Director of Operations will oversee operational infrastructure, optimize company processes, and ensure alignment across sales, marketing, and client delivery teams. This role is ...

Waxy's

Director of Operations

Brookline, MA · On-site

... of success in a highly competitive market. The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management ...

Nexcess

Director, Client Success

$160K - $175K/yr

... operations. We've built our reputation on deep technical expertise and genuine partnership with ... Behind every environment we manage is a team of people who take the craft seriously and keep ...

Socket.dev

Director, Client Success

Manhattan, NY · On-site

$150K - $170K/yr

The Director, Client Success should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. * Manage all day-to-day operations associated ...

Pro REA Staffing

Director of Operations

Campbell, CA · On-site

$120K - $150K/yr

Our client, Olga Golovko, doesn't sugarcoat anything, and she doesn't want an ad that does either ... She's been at the top because she understands that her success depends on the team behind her. In ...

7 Brew

Director of Operations

Goldsboro, NC · On-site

Director of Operations - 7 Brew About 7 Brew & Delight Restaurant Group At 7 Brew, we serve more ... Proven success driving sales, profitability, operational performance, and team development * Strong ...

New

RxAnte Inc

Director, Client Success

Sterling, VA · On-site

$125K - $140K/yr

Reporting into the VP of Client Success, the ideal candidate will drive value, customer ... deliver operational excellence, manage day-to-day client interactions, and ensure program ...

New

7 Brew

Director of Operations

Newport News, VA · On-site

Director of Operations - 7 Brew About 7 Brew & Delight Restaurant Group At 7 Brew, we serve more ... Proven success driving sales, profitability, operational performance, and team development * Strong ...

Kestra Holdings

Director of Operations

Atlanta, GA · On-site

... client service. The Director of Operations serves as a key leader in ensuring the effective ... Our Mission is Powering Financial Independence, enabling the growth and success of investing ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsDirector Of Customer Service JobsDirector Of Operations Client Success Jobs

Director Of Operations Client Success information

See salary details

$34K

$107.7K

$179.5K

How much do director of operations client success jobs pay per year?

As of Sep 11, 2026, the average yearly pay for director of operations client success in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director of operations client success?

A Director of Operations Client Success is a senior leadership role responsible for overseeing the delivery and optimization of client services within an organization. This position focuses on ensuring clients have a positive experience, receive value from the company's products or services, and that operational processes support client satisfaction and retention. The Director typically manages teams, develops strategies to improve client outcomes, and collaborates with other departments to align business goals with customer needs. Their work is essential in driving customer loyalty, growth, and the overall success of the company.

How does a director of operations client success typically collaborate with cross-functional teams to drive client satisfaction?

A Director of Operations Client Success works closely with departments such as Sales, Product, and Support to ensure a seamless client experience. They often facilitate regular meetings to align on client goals, resolve issues, and implement feedback. By fostering open communication and coordinating strategic initiatives, they help teams deliver consistent value to clients. This cross-functional collaboration is critical for identifying challenges early and ensuring that client expectations are not only met but exceeded.

What are the key skills and qualifications needed to thrive as a director of operations client success, and why are they important?

To thrive as a Director Of Operations Client Success, you need strong leadership, strategic planning, and client relationship management skills, often backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and project management software is typically required, along with experience in process optimization. Exceptional communication, problem-solving, and team-building abilities help you inspire teams and foster long-term client partnerships. These competencies ensure operational excellence, high client satisfaction, and the achievement of business growth targets.

What is the difference between Director Of Operations Client Success vs Customer Success Manager?

AspectDirector Of Operations Client SuccessCustomer Success Manager
CredentialsTypically requires a bachelor’s degree, often with experience in operations or client managementUsually requires a bachelor’s degree, with certifications in customer success or related fields beneficial
Work EnvironmentOversees multiple teams, strategic planning, and high-level client relationshipsManages individual or small team client accounts, focusing on day-to-day customer satisfaction
Employer & Industry UsageCommon in SaaS, tech, and service industries with large client basesWidely used across SaaS, software, and service sectors for client retention roles

The main difference is that the Director Of Operations Client Success focuses on strategic oversight and managing multiple teams, while the Customer Success Manager handles direct client interactions and day-to-day satisfaction. Both roles require strong communication skills and industry knowledge, but the director position involves higher-level planning and leadership responsibilities.

What cities are hiring for Director Of Operations Client Success jobs?

Cities with the most Director Of Operations Client Success job openings:

What states have the most Director Of Operations Client Success jobs?

States with the most job openings for Director Of Operations Client Success jobs include:

What are popular job titles related to Director Of Operations Client Success jobs?

For Director Of Operations Client Success jobs, the most frequently searched job titles are:

Director of Operations

Houston, TX • On-site

AppJaxx
Marketing • 11 - 50 employees
Learn more about AppJaxxexternal

Full-time

Re-posted 24 days ago

Job description

About AppJaxx
AppJaxx is a fast-growing marketing agency supporting marketing agencies, franchisors, business brokers, and B2B service providers in scaling through LinkedIn lead generation, appointment-setting systems, and automated CRM processes. We leverage data, technology, and proven strategies to deliver predictable and measurable growth for our clients.

As we continue to expand, we are seeking a Director of Operations to strengthen internal systems, enhance delivery workflows, and support the company in achieving operational excellence.

Position Overview
The Director of Operations will oversee operational infrastructure, optimize company processes, and ensure alignment across sales, marketing, and client delivery teams. This role is key in building scalable systems, improving efficiency, and maintaining a high-quality execution standard across the organization.

The ideal candidate is a systems-driven, analytical leader with the ability to translate company goals into structured processes, improved performance, and measurable results.

Key Responsibilities

  • Oversee and improve operational workflows to support scalable and efficient delivery.
  • Build, enhance, and document SOPs across marketing, sales, and client service teams to ensure consistency and accountability.
  • Ensure smooth communication and handoffs between departments to maintain a strong client experience.
  • Implement systems and processes to track performance, productivity, and operational output.
  • Evaluate tools, automation, and infrastructure needs to improve efficiency and reduce manual workload.
  • Support hiring, onboarding, and training for operational roles as the company scales.
  • Collaborate with leadership to set operational priorities, define strategies, and execute on company-wide growth initiatives.
  • Foster a culture of ownership, transparency, and continuous improvement across the organization.