Director Of Internal Operations Jobs in Georgia (NOW HIRING)

Location: Van Wert, OH; Dublin, OH; Alpharetta, GA
Work Model: Hybrid or Remote based on location 
Position type: Full time - salary  

We’re a team of employees passionate about delivering best-in-class customer service and driving innovation in claims management. Integrity, relationships, and excellence are at the heart of everything we do.

Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!

As Director of Internal Audit, you will shape and lead Central's internal audit function, including strategy, providing insight that strengthens risk management, governance, and internal controls across the organization. Serving as a trusted advisor to executive leadership and the Audit Committee of the Board of Directors, you will influence key business decisions, identify emerging risks, and help ensure the organization remains positioned for long term success. This is a unique opportunity to modernize and elevate the audit function through innovation, data driven insights, and strong partnerships while working across all areas of the business.

Key Responsibilities of the Role  

• Applies extensive knowledge of audit theories, leads existing principles, and guides to development of new internal audit ideas and practices 
• Independently establishes and evolves the enterprise internal audit strategy aligned to organizational priorities and risk landscape
• Designs and governs a third-party audit delivery model to ensure quality, efficiency, and scalability of audit execution
• Provides strategic oversight of all audit activities conducted by external audit partners, ensuring alignment with professional standards and company expectations
• Acts as primary liaison to the Audit Committee of the Board of Directors, including planning agendas, delivering insights, and reporting on audit outcomes and key risks along with strategic goals
• Owns performance management, and relationship strategy for audit providers, internally and externally
• Sets defined expectations for audit scope, deliverables, and outcomes, holding the team accountable for results
• Develops and maintains a risk-based audit plan that strengthens internal control, risk management, and governance practices
• Oversees the end-to-end audit lifecycle including planning, execution, reporting, and issue validation
• Evaluates audit outputs to ensure insights are actionable, relevant, and aligned to enterprise risk priorities
• Provides independent and objective perspective to executive leadership on emerging risks, control effectiveness, and governance maturity
• Partners with executive leadership, Legal, Compliance, IT and Risk Management to align audit focus with enterprise priorities
• Advises leadership on control design, risk mitigation strategies, and operational effectiveness
• Maintains ownership of the internal audit charter, methodologies, and quality standards while maintaining independence from management
• Ensures adherence to professional auditing standards and regulatory requirements including Model Audit Rule
• Oversees the quality assurance and improvement program to continuously enhance audit effectiveness
• Coordinates audit activities across external auditors, regulators, and internal stakeholders to ensure consistency and efficiency
• Champions a forward-looking audit approach that leverages data, automation, and external expertise while championing improvements and insights
• Stays current on industry trends and regulatory changes for the promotion of continuous improvement

Required Qualifications  

Preferred Qualifications  

 
Knowledge, Skills, and Abilities  

Total Rewards

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits