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Director Of Intake Jobs in Pooler, GA (NOW HIRING)

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Maintain organized records of patient interactions and intake forms in our robust software system * Answer incoming calls professionally, addressing questions and directing inquiries appropriately

New

Home Health Scheduler

Bluffton, SC · On-site

$16.50 - $22.25/hr

... intake of new clients and informs potential clients of our services and reasons to utilize ... Assists the Director of Nursing with assessing the competency of staff to promote quality ...

New

Home Health Scheduler

Bluffton, SC · On-site

$16.50 - $22.25/hr

... intake of new clients and informs potential clients of our services and reasons to utilize ... Assists the Director of Nursing with assessing the competency of staff to promote quality ...

New

Home Health Scheduler

Bluffton, SC · On-site

$16.50 - $22.25/hr

... intake of new clients and informs potential clients of our services and reasons to utilize ... Assists the Director of Nursing with assessing the competency of staff to promote quality ...

New

LPN/MA -Per Diem

Savannah, GA · On-site

$24 - $32.50/hr

Responsible for patient flow, intake, and chart management. Requirements: Must pass proficiency ... Director of Nursing that such individual has the requisite skills and knowledge to perform as a ...

LPN/MA -Per Diem

Savannah, GA · On-site

$24 - $32.50/hr

Responsible for patient flow, intake, and chart management. Requirements: Must pass proficiency ... Director of Nursing that such individual has the requisite skills and knowledge to perform as a ...

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Director Of Intake information

What are the key skills and qualifications needed to thrive as a director of intake?

To thrive as a Director of Intake, you need expertise in case management, intake assessment, and regulatory compliance, usually backed by a degree in social work, healthcare administration, or a related field. Familiarity with client management systems, electronic health records (EHRs), and relevant industry regulations is essential. Strong leadership, problem-solving, and interpersonal communication skills make someone stand out in this position. These capabilities are crucial for ensuring smooth client onboarding, regulatory adherence, and effective team coordination, ultimately supporting organizational goals and client outcomes.

What are some common challenges faced by a director of intake, and how are they typically addressed?

A Director of Intake often faces challenges such as managing high volumes of referrals, ensuring timely assessments, and coordinating effectively with multidisciplinary teams. Balancing workflow efficiency with quality client experiences can be demanding, especially during peak periods. To address these challenges, Directors typically implement streamlined intake processes, utilize data management systems, and foster clear communication channels with clinical and administrative staff. Ongoing training and regular team meetings also help ensure that best practices are followed and that the team can adapt to changing demands.

What is the difference between Director Of Intake vs Intake Coordinator?

AspectDirector Of IntakeIntake Coordinator
CredentialsBachelor's degree often required; experience in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentLeadership role overseeing intake departments, strategic planningFrontline role interacting directly with clients, handling initial assessments
Employer & IndustryHospitals, clinics, social service agenciesHealthcare facilities, social service organizations
Common Search & ComparisonFocuses on management and oversightFocuses on client interaction and initial screening

The main difference between a Director Of Intake and an Intake Coordinator lies in their responsibilities and seniority. The Director Of Intake oversees the entire intake process, manages staff, and develops policies, while the Intake Coordinator handles direct client interactions and initial assessments. Both roles are essential in healthcare and social services settings, but they differ in scope and level of responsibility.

What does a director of intake do?

A director of intake oversees the process of receiving and evaluating new clients, patients, or cases to ensure proper onboarding and resource allocation. They coordinate with teams, develop procedures, and may use management tools to streamline intake operations, often requiring strong organizational and communication skills.

What job categories do people searching Director Of Intake jobs in Pooler, GA look for?

The top searched job categories for Director Of Intake jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Director Of Intake jobs?

Cities near Pooler, GA with the most Director Of Intake job openings:

Customer Service and Intake

Anchor Medical

Savannah, GA • On-site

$20 - $22/hr

Full-time

Life

Posted 3 days ago

New

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Job description

Job Overview

We are seeking a motivated and compassionate Customer Service Representative/Intake Professional to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients and clients, providing exceptional customer service while efficiently managing intake processes for wound care referrals. Your positive and energetic approach will help create a welcoming environment, ensuring all inquiries are handled promptly and accurately.

We'd love to hire someone who shares our values. We believe in the highest level of customer service, both for the busy doctors who refer patients to our care and the patients that are seeking to improve their health through our quality products. We have so much pride in what we bring to each interaction. Our ideal employee would feel the same while being motivated, curious, kind and positive.

As an aside, our business is developing a health benefits package to be offered to our employees at the start of next year's enrollment period.

Duties

  • Greet patients and referral sources warmly, establishing a positive first impression
  • Collect and verify patient information accurately during intake calls, information exchanges or visits
  • Verify insurance and coordinate with medical or dental offices to obtain prescriptions
  • Provide clear explanations of services, insurance benefits and necessary documentation (training for all of this is available)
  • Maintain organized records of patient interactions and intake forms in our robust software system
  • Answer incoming calls professionally, addressing questions and directing inquiries appropriately
  • Work new referrals in a timely manner, sending needed supplies by mail on a deadline
  • Support medical administrative tasks such as data entry and follow-up communications
  • Directly support sales teams with patient and referral source updates
  • Pitch in with office projects or extra workloads with a cheerful attitude
  • Respect all members of our wonderful Anchor Medical team! Foster a positive office culture at all times

Experience

  • Prior experience in a medical or dental office setting is highly preferred but not entirely necessary
  • All education on urology, ostomy and wound care will be provided. We are not a typical medical office - we are a DME, mailing prescription supplies to patients at home
  • Experience providing excellent customer service in a busy office environment is preferred
  • Familiarity with administrative support tasks such as data management. Comfort in learning new computer skills and data entry
  • Organizational skills and attention to detail

Join us to make a meaningful difference in patient care by delivering outstanding service with energy and professionalism. We value dedicated individuals who are eager to support our mission of providing accessible, compassionate healthcare.

Benefits:


  • 401(k)
  • 401(k) matching
  • Opportunities for advancement
  • Uniform allowance


Work Location: In person

Company Description

We believe in fostering a better life for our clients through quality medical supply delivery, which often means independence and comfort.
We work to spread knowledge, security and optimism through excellent customer service and interaction. We truly care about the outcome for all patients referred to our company and strive to make each interaction a positive experience.
Thank you,
Anchor Medical