Director Of Implementation Jobs in Hawaii (NOW HIRING)

• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Competitive salary
• Dental insurance
• Flexible schedule

Type: Full-time

Experience: Senior Level

Functions: Accounting, Financial Management, Supervision

Reports To: Managing Director & President, HiAccounting

Location: Honolulu, HI

Compensation: Salary

FLSA Status: Exempt

HiAccounting is a locally staffed outsourced accounting and tax firm serving small to medium sized businesses. Our team of accounting and tax professionals work together on multiple clients in various industries. HiAccounting is a division of The Hawaii Group, Hawaii’s leading business process outsourcing firm. We strongly believe in working personally and directly with our clients, connecting through HiGroup’s core principles of integrity, transparency, and dedicated client service.

This senior level position is client-facing and is responsible for all aspects of onboarding, off-boarding, implementation, and managing key client services. The Director of Accounting reports to the Managing Director and President of HiAccounting and works closely with the Company’s client service teams. The Director of Accounting will oversee the Implementations and Client Service teams of HiAccounting. This position will manage the Company’s solutions platforms by maximizing systems/service offerings and increasing client efficiencies through use and implementation of key solutions. This position will also lead the Company’s efforts to communicate and deliver critical client relations services, track progress, perform analysis, and leverage resources to exceed client expectations. The Director of Accounting may also be requested, on an as-needed basis, to help fulfill duties, align processes, manage staff or assist with other functions for the management of related or sister companies such as but not limited to California Accounting.

• Deliver best-in-class customer service to clients and employees at all times, with an emphasis on being responsive, professional, and accurate.
• Identify, formalize, and execute best practices in onboarding, implementation and project management in order to meet client accounting needs.
• Prepare proposals for accounting and payroll services and serve as integral part of business development team.
• Serve as technical expert in accounting by having a strong understanding of GAAP and various accounting platforms.
• Works closely with tax leadership to strategize team, company and business development.
• Develop a strong understanding of clients’ accounting and business objectives and drive high-level strategic plans and objectives.
• Communicate and determine mutually acceptable onboarding timelines and identify key client expectations and deliverables.
• Maximize revenue from each client and ensure clients are retained; identify cross-sell and up-sell opportunities.
• Maintain or ensure regular and open communications to ensure an understanding of client needs and expectations; develop an effective communications plan to inform clients of new and existing service offerings.
• Manage accounting team members on a day to day basis.
• Develop detailed workflow procedures for implementation and onboarding.
• Ensure all team members are continually developing its market innovation and expert knowledge.
• Manage the financial budget and hiring plans for the implementation and client service departments.
• Work closely with the executive team to develop recruiting and retention strategies and develop a plan to maintain an active presence in the accounting community.
• Manage tracking and performance reporting to ensure team accountability and quality of deliverables.
• Serve as a career coach and prepares semi-annual performance evaluations.
• Frequently communicate with accounting team.
• Develop performance measures that support the Company’s strategic direction.
• Maintain a solid understanding of internal controls and business process workflows.
• Observe real commercial orientation and strong strategic awareness, and the ability to consider client and company issues at a strategic level.
• Illustrate strong understanding of current industry trends and recent technological developments; general knowledge of e-commerce, web technology, online marketing concepts, social networking, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. HiAccounting shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions.

The ideal Director of Accounting has successfully led an accounting services team, preferably at a large public accounting firm, and has been in client facing roles. This person will meet most or all of the following requirements:

Bachelor’s degree in accounting or business administration, or equivalent business experience.

A minimum of eight years of progressively responsible experience in finance or accounting, preferably spent both in Public Accounting and industry, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position. Tax experience is a plus.

CPA license.

Advanced knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook. Prior knowledge of Intacct, QuickBooks or other accounting software is preferred.

Perform other duties as required. Must be able to travel as required; overnight or extended stays as needed. Availability to work additional hours or weekends, as projects and tax deadlines demand. Possession of a valid motor vehicle driver’s license. Ready availability in person or electronically to senior executives in case of emergency.

HiAccounting prides itself on being locally staffed. This position requires that the applicant live in Oahu. If you are an applicant currently not living in Oahu, please specify in your cover letter your relocation timing and efforts.