Director Of Implementation Saas Jobs in Decatur, GA

Ministry Brands is looking for a Director of Growth Product Management to join our growing team and lead the evolution of our growth and commerce experiences across our software platforms.

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools, and background screening solutions for faith-based, nonprofit, and for-profit organizations. We serve more than95,000 customersas a trusted partner in digital transformation-advancing missions, driving efficiencies, and building engaged communities for over40 years.

Our team brings diverse real-world experiences and a shared commitment to serving our communities. We believe these differences make us stronger and better equipped to build technology that serves the greater good.

Ministry Brands is committed to fostering an inclusive environment where every employee's unique strengths and perspectives are valued. We strive to create a culture of respect, equity, and opportunity-where everyone can be heard and reach their full potential.

Available Location:Alpharetta, GA

Hybrid Working:Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will bedeterminedby project demands, meetings, and manager guidance. Any changes to your primary work location should follow theappropriate processas outlined in our handbook.

The Role:

AsDirector of Growth Product Management, you will own the strategy and execution of growth initiatives across our software platforms and modules. Your primary focus will be drivinguser acquisition, conversion, expansion, and recurring revenuethrough best-in-class sales-led and self-serve commerce experiences.

You will translate data into insight, insight into action, and action into measurable business impact. You'll champion experimentation, continuous optimization, and cross-functional collaboration-working closely with product, engineering, marketing, analytics, and partners to unlock growth opportunities at scale.

Success in this role will be measured byincremental recurring revenue growth, improved conversion and retention metrics, and the effectiveness of the growth engine you help build.

Key Responsibilities:

• Lead a cross functional internal and partner team to implement a best-in-class e-commerce technology stack

• Build a deep understanding of our platforms, user journeys, and customer motivations and purchase flows

• Analyze user data to uncover opportunities for maximizing conversion rates, upsell/cross-sell, and retention

• Prioritize initiatives based on potential revenue impact and secure cross-functional alignment to ensure focus on the highest-impact activities

• Collaborate with product teams to define and develop new user experiences that drive conversion and engagement

• Own and lead the experimentation and testing roadmap across our platforms to optimize growth strategies

• Work with analytics to iterate on insights from data and refine growth strategies based on key learnings

• Optimize messaging and the overall user experience on customer-facing interfaces to ensure seamless purchasing and post-purchase experiences

• Lead throughinfluence, coordinating across product, marketing, and data teams to achieve quarterly and annual recurring revenue (ARR) growth targets

• Report to senior leadership on the success of growth initiatives, financial metrics, and strategic progress

Why this Role is Exciting

• Own growth end-to-end:This role has real ownership over acquisition, conversion, expansion, and recurring revenue across a large and diverse product portfolio. You won't just influence growth-you'll directly drive it.

• Operate at meaningful scale:With over95,000 customersand decades of product history, you'll work with rich datasets, complex user journeys, and real revenue impact from day one.

• Build the growth engine:You'll have the opportunity to design and evolve a modern, best-in-class growth and e-commerce stack-shaping how customers discover, buy, and expand their use of Ministry Brands products.

• High visibility and executive impact:Your work will be closely connected to company-wide growth goals and regularly shared with senior leadership, giving you a strong voice in strategic decisions.

• Mission-driven work with real-world impact:Your efforts will help faith-based, nonprofit, and for-profit organizations better serve their communities-connecting growth metrics to a purpose that matters.

• Career-defining opportunity:This is a chance to step into a highly visible leadership role where success is clearly measured, growth is tangible, and your impact can shape the future of the company's product-led growth strategy.

Who You Are:

• Bachelor's degree or an equivalent combination of education and experience

• 6+ years of experience in product management, preferably in SaaS software

• Deep understanding of online shopping flows and experience optimizing user experiences to meet revenue goals

• A love for data and demonstrated excellence in data-driven problem-solving-you can take high-level, ambiguous problems and translate them into clear, actionable plans

• Ability to manage complexity and lead multiple high-impact growth initiatives at once

• Self-starter with strong leadership skills, able to drive results through influence across diverse teams

• Excellent communication skills with the ability to advocate for growth strategies backed by data and insights

• Experience leading and working with teams around the world

• Experience with Pendo a big plus

Physical Considerations:

• Ability to work in a general office environment

• Ability to handle extended periods of computer-based work, including phone and video calls

• Ability to work flexible and long hours, as needed, including outside regular business hours

Travel Considerations:

• Domestic and/or international travel required, estimated up to 15%.

Benefit offerings designed to promote a life of balance!

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options - Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.

Flexible paid time off - There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!

Paid parental leave - Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.

Mental health support - Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.

Professional development reimbursement - Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Employee Recognition & Rewards -At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation whileprovidingtangible ways to recognizegreat work.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.