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$34K

$107.7K

$179.5K

How much do director of housing operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director of housing operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director of housing operations?

A Director of Housing Operations is a senior management professional responsible for overseeing the daily operations of housing facilities, such as those in universities, apartment complexes, or public housing organizations. They manage staff, ensure compliance with housing regulations, develop policies, and coordinate maintenance and resident services. Their goal is to create a safe, efficient, and welcoming living environment while optimizing operational efficiency and budget management. They also address resident concerns and collaborate with other departments to improve housing programs.

How does a director of housing operations typically collaborate with other departments to ensure efficient facility management?

A Director of Housing Operations works closely with departments such as maintenance, security, finance, and resident services to ensure that housing facilities run smoothly. This role often involves coordinating cross-functional meetings, aligning budgets and resources, and developing protocols for emergency response or routine maintenance. Effective communication and collaboration are essential, as the director must balance resident needs, regulatory compliance, and operational efficiency. Building strong partnerships with these teams ensures that issues are addressed quickly and that the overall living experience is positive for residents.

What are the key skills and qualifications needed to thrive as a director of housing operations?

To thrive as a Director of Housing Operations, you need strong leadership, property management expertise, and a background in real estate or facilities management, typically supported by a relevant degree. Proficiency in property management software, budgeting tools, compliance systems, and often certifications such as Certified Property Manager (CPM) or similar credentials are important. Outstanding communication, problem-solving abilities, and a customer service mindset help build effective teams and maintain high resident satisfaction. These skills ensure efficient housing operations, regulatory compliance, and a positive living environment for residents.

What is the difference between Director Of Housing Operations vs Housing Program Manager?

AspectDirector Of Housing OperationsHousing Program Manager
CredentialsTypically requires a bachelor’s degree in social work, public administration, or related field; advanced degrees preferredUsually requires a bachelor’s degree; some roles may prefer experience in social services or housing programs
Work EnvironmentOversees multiple housing programs, manages staff, and develops policies at an organizational levelManages specific housing projects or programs, focusing on service delivery and client management
Employer & Industry UsageUsed in non-profit organizations, government agencies, and housing authoritiesCommon in non-profits, government agencies, and community organizations

The main difference is that the Director Of Housing Operations oversees the overall housing strategy and multiple programs, while the Housing Program Manager focuses on managing specific housing initiatives and day-to-day operations within those programs.

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Director Of Housing Operations jobs near you
Infographic showing various Director Of Housing Operations job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Housing & Care Management

METROPOLITAN DEVELOPMENT COUNCIL

Tacoma, WA

Full-time

Re-posted 17 days ago

Job description

Job Summary:

The Director of Housing and Care Management provides strategic and operational oversight of housing-related case management services for individuals experiencing behavioral health challenges, including co-occurring disorders. This role leads the Care Management team and Property Management to deliver person-centered, Housing First not housing only aligned services that support housing stability, recovery, and independent living. 

Essential Duties and Responsibilities:

  • Provide operational oversight of housing and care management programs, including Permanent Supportive Housing, transitional housing, and other subsidized housing models.  
  • Ensure implementation of evidence-based practices, including trauma-informed care, motivational interviewing, harm reduction, and person-centered service planning. 
  • Oversee development and implementation of individualized, strengths-based service plans and housing stability strategies. 
  • Oversee Property Management and collaborate to address tenancy issues, lease compliance, and housing retention.
  • Monitor documentation, billing, and reporting to ensure compliance with Medicaid, funders, and regulatory requirements (including WAC). 
  • Run and review reports to ensure timely, accurate data entry and data integrity in HMIS/EHR systems. 
  • Use data to monitor program performance, including housing stability, service engagement, and outcomes.
  • Lead quality assurance and continuous improvement efforts, including chart audits and staff coaching.
  • Assist in the supervision, recruitment, training, and evaluation of staff in alignment with policies and organizational expectations.
  • Ensure understanding and application of landlord-tenant laws, housing contracts, and subsidized housing requirements.
  • Develop and manage program budgets and resources to support effective service delivery. 
  • Coordinate with internal teams and community partners to support integrated service delivery across housing, behavioral health and medical systems.
  • Other duties as assigned.

 Minimum Qualifications 

  • Bachelor’s degree required; master’s degree preferred. 

  • Minimum of 5 years of supervisory/management experience. 

  • Experience in housing programs, including Permanent Supportive Housing, subsidized housing, transitional housing and affordable housing. 

  • Knowledge of Housing First principles, Medicaid, and contract management and funder reporting requirements. 

  • Experience with HMIS, EHR systems, and data integrity practices. 

  • Knowledge of behavioral health, recovery services, and trauma-informed care. 

  • Familiarity with WAC regulations and contract compliance requirements. 

  • Strong organizational and leadership skills with the ability to manage multiple priorities. 

  • Ability to collaborate effectively with internal teams and external partners. 

  • Valid Washington State driver’s license and reliable transportation. 

Preferred Qualifications 

  • Master’s degree in social work, Public Health, Behavioral Health, or related field. 

  • LICSW, LMHC, or other relevant clinical credentials (or ability to obtain). 

  • Experience managing multi-site housing programs and interdisciplinary teams. 

  • Strong experience with HMIS, Avatar, or other data systems used for performance and reporting. 

  • Experience with grant-funded programs, contract management, and compliance reporting. 

  • Experience serving high-acuity populations, including chronic homelessness and co-occurring disorders. 

  • Knowledge of coordinated entry systems and regional housing resources. 

  • Bilingual or multicultural experience working with diverse and underserved populations. 

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