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Director Of Housing Operations Jobs (NOW HIRING)

Portsmouth Redevelopment and Housing Authority

$75K - $85K/yr

Director of Property Management Full Time Senior Management Portsmouth, VA, US Salary Range: $75 ... and operational performance of the Authority's real estate portfolio, including Public Housing ...

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$34K

$107.7K

$179.5K

How much do director of housing operations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for director of housing operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director of housing operations?

A Director of Housing Operations is a senior management professional responsible for overseeing the daily operations of housing facilities, such as those in universities, apartment complexes, or public housing organizations. They manage staff, ensure compliance with housing regulations, develop policies, and coordinate maintenance and resident services. Their goal is to create a safe, efficient, and welcoming living environment while optimizing operational efficiency and budget management. They also address resident concerns and collaborate with other departments to improve housing programs.

What are the key skills and qualifications needed to thrive as a director of housing operations?

To thrive as a Director of Housing Operations, you need strong leadership, property management expertise, and a background in real estate or facilities management, typically supported by a relevant degree. Proficiency in property management software, budgeting tools, compliance systems, and often certifications such as Certified Property Manager (CPM) or similar credentials are important. Outstanding communication, problem-solving abilities, and a customer service mindset help build effective teams and maintain high resident satisfaction. These skills ensure efficient housing operations, regulatory compliance, and a positive living environment for residents.

How does a director of housing operations typically collaborate with other departments to ensure efficient facility management?

A Director of Housing Operations works closely with departments such as maintenance, security, finance, and resident services to ensure that housing facilities run smoothly. This role often involves coordinating cross-functional meetings, aligning budgets and resources, and developing protocols for emergency response or routine maintenance. Effective communication and collaboration are essential, as the director must balance resident needs, regulatory compliance, and operational efficiency. Building strong partnerships with these teams ensures that issues are addressed quickly and that the overall living experience is positive for residents.

What is the difference between Director Of Housing Operations vs Housing Program Manager?

AspectDirector Of Housing OperationsHousing Program Manager
CredentialsTypically requires a bachelor’s degree in social work, public administration, or related field; advanced degrees preferredUsually requires a bachelor’s degree; some roles may prefer experience in social services or housing programs
Work EnvironmentOversees multiple housing programs, manages staff, and develops policies at an organizational levelManages specific housing projects or programs, focusing on service delivery and client management
Employer & Industry UsageUsed in non-profit organizations, government agencies, and housing authoritiesCommon in non-profits, government agencies, and community organizations

The main difference is that the Director Of Housing Operations oversees the overall housing strategy and multiple programs, while the Housing Program Manager focuses on managing specific housing initiatives and day-to-day operations within those programs.

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Director Of Housing Operations jobs near you
Infographic showing various Director Of Housing Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Assistant Director of Housing (Full Time/Mon-Fri 8a-4p)

Buffalo, NY • On-site

Cazenovia Recovery Systems Inc
51 - 200 employees
Learn more about Cazenovia Recovery Systems Incexternal

$72K/yr

Full-time

Re-posted 15 days ago

Job description

Description

General Role Description


The Assistant Director of Housing is responsible for the day-to-day operations and administrative oversight of the Step Toward Success program while providing leadership and operational support to the Director of Housing across the agency's HUD-funded and supported housing programs. This position assists with program oversight, regulatory compliance, staff supervision, quality improvement, and strategic initiatives to ensure high-quality, person-centered housing services.


Essential Duties and Responsibilities

  •  Provides day-to-day administrative and operational oversight of the Step Toward Success program.
  •  Assists the Director of Housing with oversight of HUD-funded and supportive housing programs as assigned.
  •  Provides supervision, coaching and consultation while monitoring services received by all residents in the Step Toward Success program.
  •  Conducts staff meetings, case conferences, and individual supervision as assigned.
  •  Reviews all evaluations, admissions, treatment plans, resident chart maintenance, continuing stays, case conferences and discharges for compliance with agency policies, contracts and regulations.
  •  Maintains on-call status for consultation and emergencies.
  •  Keeps up to date with regulatory or policy changes that impact program activities, goals, objectives and outcomes.
  •  Assists staff with the development of educational activities, groups, recreational, social and other programming that is essential to enhancing resident self-sufficiency.
  •  Supports HUD, OASAS, grant, and any additional regulatory compliance activities, including documentation standards and audit preparation.
  •  Assists with monitoring program performance, utilization, outcomes, and quality improvement initiatives.
  •  Collaborates with internal departments and community partners to coordinate resident services and housing stability.
  •  Conducts weekly staff meetings and case conferences.
  •  Assists in responding to resident concerns, incidents, crises, and emergency situations.
  •  Maintains current knowledge of HUD, Medicaid, OMH, OASAS, and other applicable regulations affecting housing operations.
  •  Serves on agency committees as requested.
  •  Carries out additional duties essential to the above-stated responsibilities as assigned.
  •  Is mindful of and integrates Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners.
  •  Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others.
  •  Regular attendance at work location.
  •  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  •  Other duties may be assigned.

Requirements

Qualifications

  •  Advanced/Masters CASAC or other Non-CASAC QHP status.
  •  Bachelor's Degree in a social sciences, mental health or human relations field conferred by a college or university whose course concentration is acceptable by the state education department.
  •  A minimum of three years' full-time experience in the areas of administration, program development, and supervision of substance abuse and mental health programs.
  •  Must possess a valid New York State driver's license and reliable transportation.

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