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Director Of Government Programs Jobs in Michigan

Bethany Christian Services

Director of Programs

Holland, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Director of Programs, you'll help carry this mission forward and make a meaningful impact every day. How Your Role Makes a Difference * Provide leadership, supervision, and development for ...

Eisenhower Center

Director of Behavioral Programs

Ann Arbor, MI · On-site

$100K - $107K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Behavioral Programs serves as the strategic and operational leader responsible for designing, implementing, and sustaining a comprehensive behavioral support system across the entire ...

Portland Public Schools

Director of Accounting

Portland, MI · On-site

$110K - $125K/yr

Director of Accounting POSITION OVERVIEW: Reporting to the Senior Director of Finance, the Director ... Experience in government accounting is preferred. * Maine State CHRC authorization is required ...

Mettle Ops

Director of Finance

Madison Heights, MI

Government Contract Finance & DCAA Compliance Design, maintain, and defend the indirect rate ... Build and maintain program-level Estimates at Completion (EACs), including cost performance ...

Mettle Ops

Director of Finance

Madison Heights, MI

Government Contract Finance & DCAA Compliance * Design, maintain, and defend the indirect rate ... Build and maintain program-level Estimates at Completion (EACs), including cost performance ...

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Director Of Government Programs information

What does a director of government programs do?

A Director of Government Programs oversees the planning, implementation, and management of programs funded or regulated by government agencies. They ensure compliance with government regulations, manage budgets, and coordinate with both internal teams and external stakeholders. Their role often involves strategic planning, reporting to senior leadership, and maintaining relationships with government officials to advocate for their organization's interests. This position requires strong leadership, knowledge of public policies, and experience in program management.

What are the key skills and qualifications needed to thrive as a director of government programs, and why are they important?

To excel as a Director Of Government Programs, you need expertise in program management, regulatory compliance, and a strong understanding of government policies, often supported by a relevant degree and extensive experience in public administration or policy. Familiarity with government contract management software, data analysis tools, and knowledge of federal or state funding systems is commonly required. Exceptional leadership, strategic communication, and stakeholder management skills help drive collaboration and effective program delivery. These capabilities are crucial for ensuring that complex government initiatives are executed efficiently, comply with regulations, and achieve intended outcomes.

What are the primary challenges faced by a director of government programs when managing cross-functional teams?

A Director of Government Programs often oversees teams composed of individuals from various departments, such as compliance, finance, policy, and operations. One of the main challenges is aligning diverse priorities and ensuring clear communication among stakeholders with different objectives. Balancing the need to meet regulatory requirements, maintain program integrity, and achieve organizational goals can be complex. Effective Directors foster collaboration, set clear expectations, and use project management tools to track progress and accountability across teams.

What is the difference between Director Of Government Programs vs Government Contract Manager?

AspectDirector Of Government ProgramsGovernment Contract Manager
Primary FocusOversees multiple government programs, strategic planning, and policy complianceManages specific government contracts, negotiations, and compliance
ResponsibilitiesDevelops program strategies, coordinates with agencies, ensures program successHandles contract execution, monitors performance, manages contractual obligations
CredentialsBachelor’s or Master’s in Public Administration, Business, or related; experience in government programsBachelor’s degree, experience in contract management, possibly certifications like CFCM
Work EnvironmentGovernment agencies, consulting firms, large organizationsGovernment agencies, defense contractors, consulting firms

The main difference is that the Director Of Government Programs focuses on overseeing entire programs and strategic planning, while the Government Contract Manager concentrates on managing individual contracts and ensuring contractual compliance. Both roles require knowledge of government regulations and strong project management skills, but their scope and responsibilities differ.

What are popular job titles related to Director Of Government Programs jobs in Michigan?

For Director Of Government Programs jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Director Of Government Programs jobs in Michigan look for?

The top searched job categories for Director Of Government Programs jobs in Michigan are:

What cities in Michigan are hiring for Director Of Government Programs jobs?

Cities in Michigan with the most Director Of Government Programs job openings:

Director Of Government Programs jobs near you
Infographic showing various Director Of Government Programs job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Government Programs Customer Service Representative

Delta Dental of Michigan

Farmington Hills, MI • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental

Re-posted 2 days ago

Job description

Job Title:
Government Programs Customer Service Representative
Number of Positions:
6
Location:
Farmington Hills, MI
Location Specifics:
Fully Remote
Job Summary:
Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Typical Assignments
  • Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.
  • Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller's questions
  • Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.
  • Informs and assists callers with grievance and the claims appeals processes, as necessary
  • Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.
  • Understands the importance of adhering to regulatory requirements
  • Meets or exceeds quality standards as required for position
  • Meets or exceeds call center metrics as required for position
  • Enters and adjusts claims as required

#LI-Remote
Minimum Requirements:
Bidding Requirements
  • Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday
  • Possess a high school diploma or equivalent, with an associate's degree in business administration or a related field preferred
  • Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees
  • Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework
  • Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)
  • Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100
  • Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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