US-Remote Description The Director of Customer Success is responsible for leading a team of 6-8 Customer Success Executives (CSEs), supporting our clients in Discrete Manufacturing: Industrial ...
US-Remote Description The Director of Customer Success is responsible for leading a team of 6-8 Customer Success Executives (CSEs), supporting our clients in Discrete Manufacturing: Industrial ...
As Director of Customer Success, you'll build and lead a team that partners with our largest, most strategic customers, ensuring they realize the full value of the Mural Health platform. You'll serve ...
As Director of Customer Success, you'll build and lead a team that partners with our largest, most strategic customers, ensuring they realize the full value of the Mural Health platform. You'll serve ...
Head of Customer Success
Houston, TX · On-site
HCSS Customer Success Director For the last 40 years, we have been developing software to help ... With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction ...
Head of Customer Success
Houston, TX · On-site
HCSS Customer Success Director For the last 40 years, we have been developing software to help ... With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction ...
Head of Customer Success
Los Angeles, CA · On-site
Head Of Customer Success Los Angeles, CA Parallel Systems is pioneering autonomous battery-electric rail vehicles designed to transform freight transportation by shifting portions of the $900 billion ...
Head of Customer Success
Los Angeles, CA · On-site
Head Of Customer Success Los Angeles, CA Parallel Systems is pioneering autonomous battery-electric rail vehicles designed to transform freight transportation by shifting portions of the $900 billion ...
Head of Customer Success
Manhattan, NY · On-site
About the Role We're hiring our first Head of Customer Success to build the systems, team, and ... Direct, transparent, and always in service of the mission. * Act like owners. Everyone is ...
Head of Customer Success
Manhattan, NY · On-site
About the Role We're hiring our first Head of Customer Success to build the systems, team, and ... Direct, transparent, and always in service of the mission. * Act like owners. Everyone is ...
Head of Customer Success
Houston, TX · On-site
Maintain a direct pulse on the customer base by regularly connecting with them to deeply understand ... Center of Excellence * Evolve our Customer Success practices as we scale, focusing the team on high ...
Head of Customer Success
Houston, TX · On-site
Maintain a direct pulse on the customer base by regularly connecting with them to deeply understand ... Center of Excellence * Evolve our Customer Success practices as we scale, focusing the team on high ...
Head of Customer Success
Costa Mesa, CA · On-site
... direct reports, and partners closely with Sales & Account Management, Professional Services ... global Customer Success organizations, with a strong track record of driving GRR and building ...
Head of Customer Success
Costa Mesa, CA · On-site
... direct reports, and partners closely with Sales & Account Management, Professional Services ... global Customer Success organizations, with a strong track record of driving GRR and building ...
Head of Customer Success
Denver, CO · On-site
You're as comfortable presenting to a clinic director as you are digging into account health data ... You will lead, mentor, and develop a small team of Customer Success Managers and oversee the ...
Head of Customer Success
Denver, CO · On-site
You're as comfortable presenting to a clinic director as you are digging into account health data ... You will lead, mentor, and develop a small team of Customer Success Managers and oversee the ...
Head of Customer Success
Manhattan, NY · On-site
Head Of Implementation And Customer Success We are seeking a meticulous and driven leader to join as the Head of Customer Success. This individual is responsible for ongoing customer care services.
Head of Customer Success
Manhattan, NY · On-site
Head Of Implementation And Customer Success We are seeking a meticulous and driven leader to join as the Head of Customer Success. This individual is responsible for ongoing customer care services.
Role Overview The Head of Customer Success will play a critical role in driving customer satisfaction and loyalty, ensuring our clients receive outstanding support and derive maximum value from our ...
Role Overview The Head of Customer Success will play a critical role in driving customer satisfaction and loyalty, ensuring our clients receive outstanding support and derive maximum value from our ...
Head of Customer Success
New York, NY · On-site
Head of Implementation and Customer Success Full Time Opportunity 5 days a week NYC. NY Local Candidates only We are seeking a meticulous and driven leader to join as the Head of Customer success.
Quick apply
Head of Customer Success
New York, NY · On-site
Head of Implementation and Customer Success Full Time Opportunity 5 days a week NYC. NY Local Candidates only We are seeking a meticulous and driven leader to join as the Head of Customer success.
The Opportunity We are seeking an experienced and visionary Head of Customer Success to build and lead our customer success function. This role represents a critical investment in ensuring our ...
The Opportunity We are seeking an experienced and visionary Head of Customer Success to build and lead our customer success function. This role represents a critical investment in ensuring our ...
Head of Customer Success
Manhattan, NY · On-site
The Head of Customer Success will stand up a formal, named function that is distinct from new-logo sales and from pure account coordination. This leader will establish the structure, roles, handoffs ...
Head of Customer Success
Manhattan, NY · On-site
The Head of Customer Success will stand up a formal, named function that is distinct from new-logo sales and from pure account coordination. This leader will establish the structure, roles, handoffs ...
Director, Customer Success (SUMMIT)
New York, NY · On-site +1
$175K - $220K/yr
As a Director of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most ...
Director, Customer Success (SUMMIT)
New York, NY · On-site +1
$175K - $220K/yr
As a Director of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most ...
Voyager Sopris Learning is seeking a strategic and results-oriented Director of Customer Success to drive the strategy and execution of a unified customer experience across onboarding, implementation ...
Voyager Sopris Learning is seeking a strategic and results-oriented Director of Customer Success to drive the strategy and execution of a unified customer experience across onboarding, implementation ...
Director - Customer Success
Houston, TX · On-site
Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries ... The Director of Customer Success will play a key leadership role in operationalizing Customer ...
Director - Customer Success
Houston, TX · On-site
Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries ... The Director of Customer Success will play a key leadership role in operationalizing Customer ...
Director of Success
New York, NY · On-site
The Director will play a critical role in managing customer relationships, optimizing success outcomes, and improving overall customer experience. Key Responsibilities: * Ownership of Post-Onboarding ...
Director of Success
New York, NY · On-site
The Director will play a critical role in managing customer relationships, optimizing success outcomes, and improving overall customer experience. Key Responsibilities: * Ownership of Post-Onboarding ...
Director, Customer Success
Denver, CO · Remote
$100K - $130K/yr
The Role We are seeking a Director of Customer Success to lead and continue developing our global Customer Success team across StarRez, College Pads, and the Customer Success teams of businesses we ...
Quick apply
Director, Customer Success
Denver, CO · Remote
$100K - $130K/yr
The Role We are seeking a Director of Customer Success to lead and continue developing our global Customer Success team across StarRez, College Pads, and the Customer Success teams of businesses we ...
Head of Customer Success
Manhattan, NY · On-site
Head Of Customer Success Career opportunity for a product driven, ambitious and confident individual to join a Fintech business with growth plans and to take ownership of Capital Markets/Investment ...
Head of Customer Success
Manhattan, NY · On-site
Head Of Customer Success Career opportunity for a product driven, ambitious and confident individual to join a Fintech business with growth plans and to take ownership of Capital Markets/Investment ...
The Director of Customer Success is a strategic and hands-on leader responsible for the overall success, retention, and growth of Digital Fleet customers throughout the entire post-sales lifecycle.
The Director of Customer Success is a strategic and hands-on leader responsible for the overall success, retention, and growth of Digital Fleet customers throughout the entire post-sales lifecycle.
Director Of Customer Success Cybersecurity information
See salary details
$38.5K - $51.3K
2% of jobs
$51.3K - $64K
4% of jobs
$64K - $76.8K
7% of jobs
$76.8K - $89.6K
6% of jobs
$96.3K is the 25th percentile. Wages below this are outliers.
$89.6K - $102.4K
9% of jobs
$102.4K - $115.1K
12% of jobs
The median wage is $121.5K / yr.
$115.1K - $127.9K
18% of jobs
$127.9K - $140.7K
14% of jobs
$142.7K is the 75th percentile. Wages above this are outliers.
$140.7K - $153.5K
15% of jobs
$153.5K - $166.2K
7% of jobs
$166.2K - $179K
5% of jobs
$38.5K
$121.4K
$179K
How much do director of customer success cybersecurity jobs pay per year?
As of Sep 12, 2026, the average yearly pay for director of customer success cybersecurity in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.
What does a director of customer success cybersecurity do?
A Director of Customer Success in Cybersecurity leads teams dedicated to ensuring clients successfully implement and utilize cybersecurity solutions. They focus on building strong relationships with customers, understanding their security needs, and helping them maximize the value of the product or service. This role involves collaborating with sales, product, and support teams to drive customer satisfaction, retention, and growth. Additionally, they often provide strategic guidance to clients on cybersecurity best practices and evolving threats.
How does a director of customer success cybersecurity collaborate with technical and sales teams to improve client outcomes?
The Director of Customer Success in Cybersecurity works closely with both technical teams (such as engineers and product specialists) and sales teams to ensure clients achieve their security goals. This collaboration often involves translating client feedback into actionable insights for product improvements, coordinating onboarding and training sessions, and aligning security solutions with the client's business objectives. Regular cross-functional meetings and strategy sessions help the Director anticipate client needs, resolve issues proactively, and identify opportunities for upselling or expanding service adoption. This integrated approach ensures a seamless client experience and strengthens long-term relationships.
What are the key skills and qualifications needed to thrive as a director of customer success cybersecurity?
To excel as a Director of Customer Success in Cybersecurity, you need expertise in customer relationship management, deep knowledge of cybersecurity solutions, and a proven leadership track record, often backed by a relevant degree and experience in SaaS or security companies. Familiarity with CRM platforms (like Salesforce), cybersecurity tools, and certifications such as CISSP or CSM are commonly expected. Outstanding communication, strategic thinking, and problem-solving skills help drive customer satisfaction and retention while leading cross-functional teams. These skills are crucial to ensuring clients achieve their security goals, fostering trust, and driving long-term business growth in a complex, evolving threat landscape.
What are popular job titles related to Director Of Customer Success Cybersecurity jobs?
For Director Of Customer Success Cybersecurity jobs, the most frequently searched job titles are:
Director, Customer Success
Remote
Infor
• 10K+ employees10,000+ employees
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Director, Customer Success
Department: SaaS
Employment Type: Full Time
Location: US-Remote
Description
The Director of Customer Success is responsible for leading a team of 6-8 Customer Success Executives (CSEs), supporting our clients in Discrete Manufacturing: Industrial, Automotive, Aerospace & Defense and Construction & Engineering. This role drives customer retention & expansion, by ensuring adoption of high-value features and modules that drive to the outcomes that the customer is aiming to achieve.
This position partners cross-functionally with Sales, Finance, Services, Support, Product, and Infor SLT/ELT to drive predictable renewal outcomes, customer success planning, expansion opportunity identification, and cloud & AI transformation initiatives. The role requires strong mentoring, operational discipline, executive presence, forecasting rigor, and deep customer relationship management capabilities.
A Typical Day in the Life Includes:
Basic Qualifications:
Preferred Qualifications:
Department: SaaS
Employment Type: Full Time
Location: US-Remote
Description
The Director of Customer Success is responsible for leading a team of 6-8 Customer Success Executives (CSEs), supporting our clients in Discrete Manufacturing: Industrial, Automotive, Aerospace & Defense and Construction & Engineering. This role drives customer retention & expansion, by ensuring adoption of high-value features and modules that drive to the outcomes that the customer is aiming to achieve.
This position partners cross-functionally with Sales, Finance, Services, Support, Product, and Infor SLT/ELT to drive predictable renewal outcomes, customer success planning, expansion opportunity identification, and cloud & AI transformation initiatives. The role requires strong mentoring, operational discipline, executive presence, forecasting rigor, and deep customer relationship management capabilities.
A Typical Day in the Life Includes:
- Coach and develop a team of Customer Success Executives (CSEs) focused on customer retention, expansion opportunity identification, forecasting accuracy, and customer value realization
- Drive consistent execution of customer success methodologies, including Success Plans, Executive Business Reviews (EBRs), book of business inspection methodologies, renewal forecasting, account planning, and risk mitigation strategies.
- Partner with Sales, Finance, Professional Services, Support, Product, and Solution Consulting teams to resolve customer risks, accelerate adoption, identify expansion opportunities, and improve customer business outcomes.
Basic Qualifications:
- Experience in Customer Success & Account Management with Strategic / Enterprise accounts.
- Experience leading or managing customer-facing teams in an account management practice.
- Day-to-day experience using AI to advance on CS needs, speed up analysis and achievement of customer outcomes
- Experience with renewal forecasting, customer retention strategies, and executive stakeholder management.
Preferred Qualifications:
- Experience with enterprise ERP platforms such as Infor, Oracle, SAP, or Workday.
- Experience working with agentic-AI companies preferred
- Understanding of customer lifecycle management, renewal operations, and expansion opportunity development.
About Infor
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