ZipRecruiter

Log In

1

Director Of Customer Service Operations Jobs (NOW HIRING)

AppJaxx

Vice President of Customer Service

Chicago, IL · On-site

$142K - $183K/yr

Collaborate with Sales, Marketing, and Operations to align communication and service standards ... Foster a culture of customer-centricity, ownership, and continuous improvement within the ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Anderson, SC · On-site

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Manufacturing Company

Be Seen First

Director of Operations

Tulsa, OK · On-site

$95K - $115K/yr

McCabe Industrial Minerals is looking for a Director of Operations to help lead the next stage of ... customer service.

Stop-A-Minit

DIRECTOR OF FOOD SERVICE

Anderson, SC · On-site

Description: The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe ...

Cooper Connect

Director Of Operations

Boston, MA

$74K - $85K/yr

Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025 ... As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful ...

Pizza Hut

Director of Operations

Cut Off, LA · On-site

Operations and Leadership • Mentors each above store leader in the market and ensuring customer ... guidelines including service, product preparation, sales, guest relations, safety/security ...

University of Alaska

Director of Operations

Juneau, AK · On-site

... service. Why You'll Love This Role * High Impact: Direct essential functions across fiscal, HR ... Strategic & Operational Expertise: Broad, expert knowledge of academic operations, budget ...

New

Ascensus

Ascensus is the leading independent technology and service platform powering savings plans across ... Section 1: Position Summary The Director of Government Savings Operations is responsible for the ...

Benchmark

Director of Operations

Westminster, CO · On-site

News & World Report, these recognitions reflect the culture, service excellence, and commitment to ... The Director of Operations is a key member of the hotel leadership team, who supports the daily ...

New

Casa de Fruta

Director of Operations

Hollister, CA

$150K - $200K/yr

The Director of Operations (DOO) at Casa de Fruta will oversee and optimize the company's diverse business operations, including hospitality services, retail, food & beverage, lodging accommodations ...

ASSA ABLOY

Director of Operations

Mason City, IA · On-site

What would you do as our Director of Operations? You will lead and execute a comprehensive, KPI ... Collaborate cross-functionally with customer service, order management, engineering, quality ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsDirector Of Customer Service Operations Jobs

Director Of Customer Service Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of customer service operations jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director of customer service operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of customer service operations do?

A director of customer service operations oversees the customer service department, develops strategies to improve customer satisfaction, manages staff, and ensures efficient service delivery. They analyze performance metrics, implement policies, and coordinate with other departments to meet organizational goals.

What does a director of customer service operations make?

A director of customer service operations typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the industry, company size, and location. They oversee customer service teams, develop policies, and implement strategies to improve customer satisfaction, often requiring leadership skills and experience in customer service management.

What cities are hiring for Director Of Customer Service Operations jobs?

Cities with the most Director Of Customer Service Operations job openings:

Who are the top companies hiring for Director Of Customer Service Operations jobs?

The top employers for Director Of Customer Service Operations jobs are:

What states have the most Director Of Customer Service Operations jobs?

States with the most job openings for Director Of Customer Service Operations jobs include:

What are popular job titles related to Director Of Customer Service Operations jobs?

For Director Of Customer Service Operations jobs, the most frequently searched job titles are:

Director Of Customer Service Operations jobs near you
Infographic showing various Director Of Customer Service Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Vice President of Customer Service

Chicago, IL • On-site

AppJaxx
Marketing • 11 - 50 employees
Learn more about AppJaxxexternal

$142K - $183K/yr

Full-time

Re-posted yesterday

Job description

About AppJaxx
AppJaxx is a fast-growing marketing agency that partners with marketing firms, franchisors, business brokers, and B2B service providers to help them scale through LinkedIn lead generation, appointment-setting systems, and automated CRM workflows. By combining data, technology, and strategy, we deliver predictable and sustainable growth for our clients.

As we continue to grow, we’re seeking a Vice President of Customer Service to lead our client experience initiatives, strengthen retention, and ensure every customer interaction reflects the high standards of the AppJaxx brand.

Position Overview
The Vice President of Customer Service will oversee all aspects of client success, support, and satisfaction. This role will be responsible for building scalable systems that enhance the customer experience, improve retention, and drive long-term relationships.

The ideal candidate is a relationship-driven leader with a passion for client success—someone who can blend empathy with strategy to create processes that consistently deliver exceptional service and measurable results.

Key Responsibilities

  • Lead and manage the customer service and client success teams to ensure world-class service delivery.
  • Develop and implement customer experience strategies that enhance satisfaction, retention, and loyalty.
  • Establish and monitor KPIs around response time, resolution rates, client satisfaction, and renewal metrics.
  • Collaborate with Sales, Marketing, and Operations to align communication and service standards across the company.
  • Build and optimize customer feedback systems to identify opportunities for improvement.
  • Develop training programs and performance frameworks to enhance team skills and accountability.
  • Handle escalated client issues and ensure swift, effective resolutions.
  • Partner with leadership to design scalable service models that support company growth.
  • Foster a culture of customer-centricity, ownership, and continuous improvement within the organization.