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Director Of Customer Relations Jobs in Ripon, WI

Customer Planning & Service Director The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing ...

Demonstrates professionalism and excellent customer service * Reliable attendance and flexibility ... Director of Wellness, DOW, Director of Nursing, DON, Assistant Director of Nursing, ADON, Nurse ...

Customer Service Clerk

Mayville, WI · On-site

$16.25 - $20/hr

SCOPE OF POSITION: Reporting directly to the Customer Service Manager, provides superior service to ... customer relation's skills. 2. Embrace and live our Company Mission Statement. 3. Display and ...

Customer Service Clerk

Mayville, WI · On-site

$16.25 - $20/hr

SCOPE OF POSITION: Reporting directly to the Customer Service Manager, provides superior service to ... customer relation's skills. 2. Embrace and live our Company Mission Statement. 3. Display and ...

Showing results 21-40

Director Of Customer Relations information

See Ripon, WI salary details

$39.4K

$104.9K

$174.7K

How much do director of customer relations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director of customer relations in Ripon, WI is $104,932.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $129,800.00 per year, depending on experience, location, and employer.

What does a director of customer relations do?

A Director of Customer Relations is responsible for overseeing and improving the relationships between an organization and its customers. They develop strategies to enhance customer satisfaction, address complaints, and ensure that customer service teams provide high-quality support. Additionally, they analyze customer feedback to implement process improvements and work closely with other departments to align customer experience initiatives with company goals. Their leadership ensures that the organization builds loyalty and maintains a positive reputation.

What are the key skills and qualifications needed to thrive as a director of customer relations, and why are they important?

To thrive as a Director Of Customer Relations, you need expertise in customer service management, conflict resolution, and a solid background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, data analytics tools, and customer feedback systems is typically required. Exceptional leadership, emotional intelligence, and strategic communication are crucial soft skills for motivating teams and building lasting client relationships. These abilities drive customer satisfaction, foster loyalty, and contribute directly to the company's reputation and growth.

What is the difference between Director Of Customer Relations vs Customer Service Manager?

AspectDirector Of Customer RelationsCustomer Service Manager
ResponsibilitiesOversees overall customer relationship strategies, develops policies, manages teams across multiple departmentsManages daily customer service operations, handles customer complaints, supervises customer service staff
Required CredentialsBachelor’s degree, experience in customer relations, leadership skillsBachelor’s degree, experience in customer service, communication skills
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsFrontline customer interactions, team supervision, operational tasks

The main difference is that the Director Of Customer Relations focuses on strategic management and long-term relationship building, while the Customer Service Manager handles daily operations and customer interactions. Both roles require strong communication skills and relevant experience, but the director position involves higher-level planning and leadership responsibilities.

How does a director of customer relations typically collaborate with other departments to enhance the customer experience?

A Director of Customer Relations often works closely with teams such as Sales, Marketing, Product Development, and Customer Support to ensure a seamless customer journey. This role involves gathering feedback from customers and sharing insights with relevant departments to drive product improvements and service enhancements. Regular cross-functional meetings and strategic planning sessions are common, as the director advocates for the customer's perspective and works to align organizational goals. Effective collaboration is essential for identifying pain points and implementing solutions that improve overall satisfaction.

Is a director of customer relations a stressful job?

A director of customer relations often faces stress due to managing customer satisfaction, resolving conflicts, and meeting organizational goals. The role requires strong communication, problem-solving skills, and the ability to handle high-pressure situations, which can contribute to job stress levels.
What cities near Ripon, WI are hiring for Director Of Customer Relations jobs? Cities near Ripon, WI with the most Director Of Customer Relations job openings:
Infographic showing various Director Of Customer Relations job openings in Ripon, WI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,932 per year, or $50.4 per hour.

Director of Rehabilitation (DOR)

Manor of Fond du Lac

Mayville, WI • On-site

Other

Posted 9 days ago


Job description

Avina of Mayville is contracted with Enhance Rehabilitation for therapy services in the facility! Enhance Rehabilitation is now hiring a Director of Rehab (DOR) to oversee rehabilitation services! Come join our team!
Enhance Rehabilitation is dedicated to providing quality rehabilitation services to our patients. Our goal is to provide patient specific treatments to enhance positive outcomes. We focus on professional development, providing our team with the support needed to achieve and maintain quality care for all our patients. If interested in joining our growing team please contact us.
As an Enhance Rehabilitation Director of Rehab (DOR), you will be a part of growing team providing the highest quality care for patients in SNF setting. In this role you will be responsible for successful operations of her/his assigned location(s) - ensuring the highest standard of rehabilitation services is delivered in the most efficient manner while obtaining the best possible outcomes for our patients.
Director of Rehab (DOR) Primary Job Responsibilities:

  • Manage a team of therapists and assistants (including Enhance staff and contract labor)
  • Effectively communicating with the management team including other Directors and Regional managers.
  • Ensures the standard of clinical services delivered to ensure adherence to evidence-based care delivery standards and regulatory compliance
  • Ensures the clinical management of the rehab department, including oversight related to case management, quality improvement, care planning, positive outcomes.
  • Responsible for the hiring, orientation, development and support of all staff and contract labor
  • Provide excellent customer service to customer (location) team, provides reports and develops and implements programs appropriate for the patient population
  • Provide excellent customer service to our clients and families.

Requirements: Must hold an active PT, OT, COTA, PTA or SLP license in the state of Wisconsin.