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Director Of Credit Card Operations Jobs (NOW HIRING)

DFCU Financial

Credit Card Specialist

Dearborn, MI · On-site

We are seeking a full time Credit Card Specialist to join our team.Under general supervision, the ... Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the ...

Bertelsmann-Jobs

Credit Card Associate

$38K - $40K/yr

Become part of the Shared Service Center organization at our Westminster (MD) location. We look ... Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ...

Bertelsmann

Credit Card Associate

MD · On-site

$38K - $40K/yr

Become part of the Shared Service Center organization at our Westminster (MD) location. We look ... Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ...

PPG

Director of Credit, Americas

Pittsburgh, PA · On-site

As our Director of Credit, Americas , you will lead the credit organization in USCA and LATAM regions. You will focus on risk minimization of PPG's largest asset, account receivables, minimization of ...

Simmons Bank

Credit Card Specialist III

Pine Bluff, AR · On-site

The Credit Card Specialist III, as a member of the Operation's Team that supports the processing for all card transaction channels, is responsible for performing a wide variety of card operational ...

Capital One National Association

Strong knowledge of Credit Card Operations, Servicing, Systems or Platforms At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and ...

OnPath Credit Union

Card Services Manager

Metairie, LA · On-site

$68K - $85K/yr

Strong knowledge of debit and credit card operations, disputes, fraud, compliance, vendor management, and Microsoft Office. Education/Certifications/Licenses High school diploma or equivalent ...

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How much do director of credit card operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director of credit card operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

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Credit Card Specialist

Dearborn, MI • On-site

DFCU Financial
Commercial Banking • 201 - 500 employees
Learn more about DFCU Financialexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
The Opportunity: We are seeking a full time Credit Card Specialist to join our team.Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal regulations, affiliated card networks, and company policy and procedure.
What You'll Do:
  • Provide research, problem-solving and phone support to staff through general and specialized phone queues.
  • Process Member Work Requests (MWRs) for monetary adjustments to member accounts, such as misapplied payments, fee reversals and credit balance adjustments.
  • Process Member Work Requests (MWRs) for routine maintenance to card records, including credit line changes, replacement card ordering, name changes, and approved new credit card accounts.
  • Prepare written correspondence to members using approved templates.
  • Monitor exception and file maintenance reports and take necessary action.
  • Review preventative reports (i.e., MasterCard Alerts) within established timelines. Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the Compromised Card Action Plan.
  • Comply with information security procedures to protect member information.
  • Maintain knowledge of regulations (i.e., Reg Z, Reg E, Bank Secrecy Act, OFAC) and attend training for job related regulatory updates.
  • Perform other duties as assigned.

What You'll Need:
  • High school diploma or equivalent.
  • Six months to one year of customer service experience, preferably within a financial institution.
  • Ability to manage multiple priorities.
  • Proficient in Microsoft 365.
  • Experience using Microsoft Excel.
  • Demonstrated analytical and problem-solving skills.
  • Able to initiate and embrace change.
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.

What We Offer:
  • Potential for a hybrid work schedule
  • 401k plan match, dollar for dollar up to 4%
  • 401k additional employer contribution after one year at 5%
  • Employee bonus program
  • Medical, dental and vision insurance effective date of hire
  • Health savings account (HSA)
  • Flexible spending accounts for medical and dependent care expenses
  • Adoption assistance for qualified expenses maximum $10,000 per child
  • Wellness initiatives and reimbursements
  • Pre-paid legal services plan
  • Identity protection plan
  • Accident supplemental plan
  • Short & long term disability plans paid for by company
  • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
  • Pet Insurance
  • Free financial planning assistance
  • Numerous fun employee events throughout the year
  • Volunteer and community engagement opportunities
  • Employee loan discounts (closed-end loans)
  • Service / anniversary awards
  • Employee discounts for company logo wear
  • Employee referral payouts for recruiting your friends and family
  • Paid lunch time
  • Tuition reimbursement / Education assistance
  • Ongoing training opportunities
  • Leadership development program
  • Paid time off
  • Paid holidays (13 per year)
  • Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans

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