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Director Of Club Operations Jobs in Oregon (NOW HIRING)

Snap Fitness Bend

Be Seen First

Club Manager

Bend, OR · On-site

$60K - $70K/yr

As Club Manager, you will oversee the day-to-day operations of your club while working alongside our Director of Operations to achieve membership growth, performance, and operational excellence. You ...

Schneider

Director of Operations

Portland, OR

Director of Operations Work model:On-Site Location:Portland, OR, USA Shift:First shift Job level:Director Schedule:Full time; Monday-Friday, 7 a.m.-4 p.m. Apply now Get job alerts Job overview:

Planet Fitness

Club Manager

Albany, OR · On-site

$46K - $50K/yr

About the role The Club Manager will be responsible for the oversight of gym operations to ensure ... Provides clear and direct communication to Team Members, gives feedback and follows-up on execution.

Abby's Pizza

Director of Operations

Roseburg, OR

$135K - $185K/yr

The Director of Operations owns the operational performance of Abby's Legendary Pizza's 37 company-owned parlors across Oregon and Central Washington. Reporting directly to the President, this leader ...

Marsden Services

Director of Operations

Portland, OR · On-site

The Director of Operations acts as the main point of escalation and partnership to ensure a high level of responsiveness, service quality, and customer satisfaction. This individual will also play a ...

Abby's Pizza

Director of Operations

Roseburg, OR · On-site

$135K - $185K/yr

The Director of Operations owns the operational performance of Abby's Legendary Pizza's 37 company-owned parlors across Oregon and Central Washington. Reporting directly to the President, this leader ...

Abby's Pizza

Director of Operations

Roseburg, OR · On-site

$135K - $185K/yr

The Director of Operations owns the operational performance of Abby's Legendary Pizza's 37 company-owned parlors across Oregon and Central Washington. Reporting directly to the President, this leader ...

PlayCore

Director of Operations

Grants Pass, OR · On-site

Work in close partnership with the Director of Facilities & Maintenance to support site-wide safety standards, maintenance schedules, and continuous improvement initiatives, ensuring operational ...

Kencogroup

Director of Operations

OR · On-site +1

About the Position The Director of Logistic Operations directs operational activities for regional sites via partnerships with site General Managers. This role will act as a liaison between the ...

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Director Of Club Operations information

What does a director of club operations do?

A Director of Club Operations oversees the daily management and strategic direction of a club, such as a sports, fitness, or social club. Their responsibilities include supervising staff, managing budgets, ensuring member satisfaction, maintaining facilities, and implementing club policies and programs. They play a key role in driving membership growth, upholding service standards, and ensuring compliance with all regulations. Effective directors possess strong leadership, organizational, and communication skills to foster a positive club environment.

What are some typical challenges a director of club operations faces in managing both staff and member satisfaction?

A Director of Club Operations often balances multiple priorities, such as maintaining high service standards for members while ensuring staff are motivated and well-trained. Common challenges include addressing member feedback promptly, adapting to fluctuating membership levels, and coordinating between various departments like food & beverage, events, and facilities. Effective communication, strong leadership, and a proactive approach to problem-solving are essential to foster a positive club atmosphere and retain both members and staff. Collaboration with department heads and regular staff training are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a director of club operations, and why are they important?

To thrive as a Director of Club Operations, you need strong leadership, business management acumen, and experience in hospitality or club management, often supported by a relevant degree. Familiarity with club management software, budgeting tools, and compliance systems is typically required. Superior communication, problem-solving, and interpersonal skills help you motivate teams and deliver exceptional member experiences. These abilities are vital for ensuring smooth operations, member satisfaction, and the club's overall financial and reputational success.

Is a director of club operations a high position?

A director of club operations is a senior management role responsible for overseeing the daily functions and strategic planning of a club or organization. It is generally considered a high-level position that requires leadership skills, industry knowledge, and experience in operations or management. The role often reports to executive leadership and may involve managing large teams and budgets.

What job categories do people searching Director Of Club Operations jobs in Oregon look for?

The top searched job categories for Director Of Club Operations jobs in Oregon are:

What cities in Oregon are hiring for Director Of Club Operations jobs?

Cities in Oregon with the most Director Of Club Operations job openings:

Director Of Club Operations jobs near you

Club Manager

Snap Fitness Bend

Bend, OR • On-site

$60K - $70K/yr

Full-time

PTO

Re-posted 4 days ago

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Job description

Snap Fitness Bend | Bend, OR

Snap Fitness Bend is looking for an energetic, organized, and results-driven Club Manager to lead one of our locally owned, high performing fitness clubs. This is a leadership position for someone who enjoys developing people, driving sales, creating exceptional member experiences, and wants to feel a sense of ownership in a business.

As Club Manager, you will oversee the day-to-day operations of your club while working alongside our Director of Operations to achieve membership growth, performance, and operational excellence. You'll have the opportunity to make an impact in the community and help create an environment where both members and employees thrive.

If you're passionate about fitness, leadership, customer service, and business performance we'd love to meet you!


What You'll Do-


Leadership & Team Development

  • Lead, coach, and develop a high-performing team
  • Recruit, interview, hire, onboard, and train new employees
  • Schedule staff and serve as the first point of contact for shift coverage
  • Conduct one-on-one coaching, performance reviews, and accountability conversations
  • Foster a positive, professional, and team-oriented culture
  • Ensure company policies, procedures, and standards are followed

Sales & Membership Growth

  • Achieve monthly membership and revenue goals
  • Coach staff on sales and customer service
  • Manage the sales pipeline and ensure timely lead follow-up
  • Conduct club tours and membership consultations
  • Improve conversions, referrals, retention, and former member recovery
  • Monitor CRM accuracy and sales performance

Member Experience

  • Deliver an outstanding member experience every day
  • Resolve member concerns professionally and promptly
  • Respond to member feedback, Medallia surveys, and online reviews
  • Ensure new member onboarding and appointments are completed
  • Build lasting relationships that improve member retention

Club Operations

  • Oversee all daily club operations
  • Maintain exceptional cleanliness and presentation standards
  • Complete facility walkthroughs and preventative maintenance
  • Coordinate equipment repairs and maintenance requests
  • Monitor inventory and submit supply requests
  • Ensure compliance with all Snap Fitness operational and safety standards

Personal Training & Growth

  • Support personal training sales and member engagement
  • Help trainers grow their business and client base
  • Monitor wellness session completion and personal training performance
  • Promote small group training and additional fitness services

Administrative Responsibilities

  • Monitor club KPIs and business performance
  • Review membership, billing, retention, and reports
  • Maintain accurate employee and member records
  • Participate in leadership meetings and ongoing professional development

What We're Looking For

We're looking for someone who is:

  • A natural leader who enjoys coaching and developing others
  • Highly organized with strong attention to detail
  • Goal-oriented and motivated by achieving measurable results
  • Comfortable having difficult conversations and holding others accountable
  • Excellent at building relationships with members and staff
  • Positive, professional, and dependable
  • Able to prioritize multiple responsibilities


Qualifications

  • 2+ years of leadership or management experience
  • Sales and customer service experience
  • Experience leading and developing employees
  • Strong communication and organizational skills
  • Experience in fitness, hospitality, retail, or service industries 
  • Experience with CRM or membership management software 

Performance Expectations

Club Managers are responsible for the success of their location and are measured on:

  • Membership growth
  • Member retention
  • Sales and conversion rates
  • Lead follow-up and appointments
  • Member satisfaction (Medallia/NPS)
  • Google Reviews
  • Consultation completions
  • Staff development and retention
  • Club cleanliness and operational standards

Why Join Snap Fitness Bend?

  • Locally owned and operated with a strong team culture
  • Opportunity for professional growth and advancement
  • Ongoing leadership development and coaching
  • Work alongside Director of Operations and Ownership
  • Make a meaningful impact on your community's health and wellness
  • Competitive pay
  • Bonus opportunities based on club performance
  • Complimentary gym membership