ZipRecruiter

Log In

1

Director Of Client Solutions Jobs in Virginia (NOW HIRING)

Marketviewedu

Director of Client Success

Richmond, VA · On-site

$70 - $90/hr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

New

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

NextgenID

Client Solutions Engineer

Fairfax, VA · On-site

$70 - $90/hr

Under the Senior Manager of Client Solutions & Operations, you will support the full post‑release lifecycle: deploying systems, troubleshooting hardware and software, managing helpdesk tickets ...

next page

Showing results 1-20

All JobsOf Client Solutions JobsDirector Of Client Solutions JobsDirector Of Client Solutions Jobs in Virginia

Director Of Client Solutions information

What are the typical challenges faced by a director of client solutions when managing multiple client accounts?

A Director of Client Solutions often faces the challenge of balancing the unique needs and expectations of multiple clients while ensuring the delivery of high-quality solutions. This role requires strong prioritization skills, as client requests can be urgent and vary in complexity. Effective communication and proactive problem-solving are essential to manage client satisfaction, align internal teams, and address any issues promptly. Building strong relationships with both clients and internal stakeholders is crucial for long-term success and retention.

What are the key skills and qualifications needed to thrive as a director of client solutions, and why are they important?

To thrive as a Director of Client Solutions, you need a strong background in client relationship management, solution development, and leadership, often supported by a degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and project management software is typically required. Outstanding communication, strategic thinking, and problem-solving skills help you build trust with clients and lead cross-functional teams. These competencies are vital for delivering tailored solutions, ensuring client satisfaction, and driving business growth.

What is the difference between Director Of Client Solutions vs Account Manager?

AspectDirector Of Client SolutionsAccount Manager
Primary FocusStrategic client relationships, solution development, and business growthManaging existing client accounts, ensuring satisfaction, and upselling
Required CredentialsBachelor's degree, experience in sales, solutions, or client managementBachelor's degree, experience in account management or sales
Work EnvironmentCollaborates with sales, marketing, and product teams; high-level client interactionsDirect client contact, internal coordination, and support roles

The main difference between a Director Of Client Solutions and an Account Manager lies in their scope and focus. The Director Of Client Solutions typically handles strategic planning and high-level client relationships to drive growth, while the Account Manager focuses on maintaining and growing existing accounts through day-to-day management. Both roles require strong communication skills and client management experience, but the Director role involves more strategic oversight and cross-department collaboration.

How much does a director of client solutions make in the US?

A director of client solutions in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation can vary based on industry, company size, experience, and location, and may include bonuses and benefits.

What does a director of client solutions do?

A director of client solutions oversees the development and delivery of strategies to meet client needs, ensuring satisfaction and retention. They coordinate with sales, marketing, and technical teams, often using CRM tools, and require strong leadership and communication skills to manage client relationships and drive business growth.

What are popular job titles related to Director Of Client Solutions jobs in Virginia?

For Director Of Client Solutions jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Director Of Client Solutions jobs in Virginia look for?

The top searched job categories for Director Of Client Solutions jobs in Virginia are:

What cities in Virginia are hiring for Director Of Client Solutions jobs?

Cities in Virginia with the most Director Of Client Solutions job openings:

Director Of Client Solutions jobs near you
Infographic showing various Director Of Client Solutions job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Director of Client Success

Marketviewedu

Richmond, VA • On-site

$70 - $90/hr

Other

Posted 3 days ago

New

Job description

MARKETview Education Partners is seeking bright, talented and motivated individuals to join our client success team in support of our college and university clients’ success. Individuals will becritical contributors to a fast-growing, early-stage education technology business and will have the unique benefit of joining a supportive and collaborative team of experienced professionals on the ground level.

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key role in ensuring each client delivery and engagement is providing ample value.

Responsibilities:
  • Serve as an advocate for each client, ensuring they receive the highest standards of service
  • Build trust and strengthen relationships by establishing a deep understanding of each client’s goals and keeping those goals at the forefront of the partnership
  • Maintain regular contact with clients, serving as the day-to-day point of contact and relationship manager
  • Provide campus leadership with objective data and actionable insights that will lead to better decision making
  • Work cross-functionally with Data and Analytics, Marketing and Business Development teams to ensure clients receive maximum value
  • Encourage client usage of the MARKETview platform and drive client participation in events, meetings and other engagement opportunities
  • Contribute to the client service roadmap, helping to guide product enhancements and development
  • Utilize internal systems, processes and tracking for optimal client engagement
Minimum Requirements:
  • Bachelor’s degree
  • Minimum of 5-10 years experience in client relationship management, account management, or customer success roles
  • Sharp analytical skills with the ability to interpret client data and translate it to meaningful insights
  • A passion for serving clients and helping them achieve success
  • Highly organized and keen attention to detail
  • Critical thinking and problem-solving skills
  • Exceptional time management skills
  • Desire to be curious and willingness to learn by asking thoughtful questions
  • Positive and motivated attitude
  • Desire to help build the client service culture, grow career and expand client leadership skills
Preferred Experience:
  • Experience in supporting and serving a senior-level team
  • Experience serving institutions of higher education
Bonus Experience:
  • Working in data-driven environments
  • Using market leading CRM(s) and web conferencing platform(s)
Why MARKETview Education Partners?

The MARKETview team is united by a common passion toincrease higher education access while improving the performance of colleges and universities and the educational outcomes for students and families. This is the spirit that drives every client partner relationship, as we serve the mission of each with an unwavering commitment to their goals and success. We are looking for equally passionate team members with a similar disposition and willingness to put the success of others – partners and teammates – before their own. If this is you, you’ll fit right in.

Equal Opportunity

MARKETview is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

#J-18808-Ljbffr

Apply