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Director Of Client Partnerships Jobs (NOW HIRING)

DIRECTOR OF CLIENT SERVICES Non-Medical / Private Duty Home Care • Reports to CEO • Full-Time, ... Partner with the CEO on budget management, operational reporting, and P&L awareness * Build ...

Knowledge of direct-to-patient program delivery, specialty pharma reimbursement, or comparable single-partner platform experience (Preferred) * Strategic thinking across a multi-program client ...

The Director of Client Services plays a vital role in the organization by capturing new sales ... Travels to prospective client and partner offices or meeting sites on a regular basis to develop in ...

Director of Client Services

Campbell, CA · On-site

$129K - $148K/yr

DIRECTOR OF CLIENT SERVICES Non-Medical / Private Duty Home Care • Reports to CEO • Full-Time, ... Partner with the CEO on budget management, operational reporting, and P&L awareness * Build ...

Director, Client Services Programs We are seeking aDirectorto lead a high-performing, patient ... Serve as the primary client partner, ensuring strategic alignment, strong relationships, and ...

Director of Client Development

Dallas, TX · On-site

$137K - $205K/yr

If you're passionate about growing markets, building client partnerships, and helping shape ... Assists in the development of Client/market growth plans and providing strategic direction for ...

$128K - $157K/yr

The Director of Client Services will build new relationships with enterprise employers in the ... Whether you're caring for children or powering the systems and partnerships that make it all ...

Director, Client Success About Us WovenWorks is a forward-thinking, design-driven agency where ... Strategic Partnership Development Beyond managing individual projects, you'll position yourself as ...

After streamlining our client partners' experience by managing the onboarding of new engagements, you will provide a smooth handoff to the CCS director as they join the project team. You will ...

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Director Of Client Partnerships information

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$66.5K

$123K

$170K

How much do director of client partnerships jobs pay per year?

As of Jul 2, 2026, the average yearly pay for director of client partnerships in the United States is $123,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What does a Director of Client Partnerships do?

A Director of Client Partnerships is responsible for managing and nurturing the relationships between a company and its key clients. They strategize to ensure client satisfaction, drive business growth, and identify new opportunities for collaboration. This role often involves coordinating with internal teams, overseeing client projects, and ensuring that services or products meet client needs. Directors of Client Partnerships also play a crucial role in contract negotiations and long-term planning with clients.

What are some typical challenges faced by a Director of Client Partnerships, and how are they addressed within organizations?

A Director of Client Partnerships often navigates challenges such as balancing client expectations with the company's operational capabilities and ensuring consistent communication across multiple stakeholders. To address these, organizations usually provide strong cross-functional support and encourage regular strategic alignment meetings. Building trust with clients and internal teams is essential, as is proactively identifying opportunities for account growth while resolving issues efficiently. This role requires adaptability and strong relationship management skills to maintain long-term, mutually beneficial partnerships.

What are the key skills and qualifications needed to thrive as a Director of Client Partnerships, and why are they important?

To excel as a Director of Client Partnerships, you need a strong background in client relationship management, business development, and strategic account planning, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and contract management systems is typically required. Exceptional communication, negotiation, and leadership skills help build trust and foster long-term partnerships. These abilities are crucial for driving client satisfaction, expanding business opportunities, and achieving organizational growth.

What is the difference between Director Of Client Partnerships vs Account Manager?

AspectDirector Of Client PartnershipsAccount Manager
ResponsibilitiesDeveloping strategic client relationships, overseeing partnership growth, and managing high-level client accountsManaging day-to-day client accounts, ensuring client satisfaction, and handling renewals and support
Required CredentialsBachelor's degree, experience in client relations, strategic planning skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settingsOperational, client-facing, often in sales or customer service teams

The main difference is that the Director Of Client Partnerships focuses on strategic growth and high-level relationship management, while the Account Manager handles daily client interactions and support. Both roles require strong communication skills and industry knowledge, but the Director role is more focused on long-term partnership development.

More about Director Of Client Partnerships jobs
What cities are hiring for Director Of Client Partnerships jobs? Cities with the most Director Of Client Partnerships job openings:
What states have the most Director Of Client Partnerships jobs? States with the most job openings for Director Of Client Partnerships jobs include:
Infographic showing various Director Of Client Partnerships job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 4% Part Time, and 30% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $123,000 per year, or $59.1 per hour.
Director of Client Services

Director of Client Services

Care Indeed

Menlo Park, CA • On-site

$129K - $148K/yr

Full-time

Posted 17 days ago


Job description

DIRECTOR OF CLIENT SERVICES

Non-Medical / Private Duty Home Care • Reports to CEO • Full-Time, Exempt


THE ROLE

You’re the CEO’s right hand on operations—the person who keeps the business running. Reporting directly to the CEO, you’ll lead the day-to-day operations of a growing Bay Area owning everything from client acquisition through service delivery and retention.


You manage three direct report functions:

  • Intake Coordinators
  • CCMs (Client Care Managers / RN)
  • Caregiver Success Supervisor


You work alongside a peer — the QA, Process Improvement & Program Manager — who owns quality, compliance, and risk. You own everything else. Together, you form the leadership layer under the CEO.


WHAT YOU'LL OWN

Intake & Sales Pipeline

  • Own the inquiry-to-active-client pipeline: lead response time, speed-to-assessment, conversion rates, and closed-lost analysis
  • Coach Intake Coordinators as an SDR team with clear targets, scripts, and follow-up accountability
  • Analyze pipeline data to find where prospects drop off and fix it

Client Care Pod Operations

  • Manage CCMs (RNs) who lead care pods as player/coaches — each pod has a CCM, ACCM(s), and a remote Scheduling Coordinator (matchmaker)
  • Monitor pod-level metrics: census, service plan compliance, client satisfaction, caregiver-client match quality
  • Drive client retention through proactive issue resolution and smooth caregiver transitions

Caregiver Success & Workforce

  • Manage the Caregiver Success Supervisor who centrally owns the entire caregiver lifecycle across all pods — onboarding, timekeeping/ADP, compliance, performance, training, day-to-day support
  • Ensure consistent caregiver experience regardless of pod assignment
  • Own turnover and retention metrics; maintain a staffing bench to prevent service delays

Business Operations & Growth

  • Partner with the CEO on budget management, operational reporting, and P&L awareness
  • Build referral relationships with discharge planners, case managers, geriatric care managers, and community organizations
  • Ensure operational systems (CRM, scheduling, care management, EVV) produce reliable data for decision-making


HOW WE'LL MEASURE SUCCESS

  • Intake / Sales: Lead response time, conversion rates, closed-lost analysis, pipeline value
  • Pod Operations: Client census growth, shift fill rate, client retention, satisfaction scores
  • Workforce: Caregiver turnover, time-to-fill, 90-day retention, training completion
  • Business / Financial: Revenue per client, authorization utilization, cost per hour, margin by service


WHAT YOU BRING

Required

  • 3+ years of progressive management in non-medical home care, home health and healthcare services — with responsibility for both care operations and business functions
  • Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or related field
  • Proven track record managing multi-functional teams across service delivery, intake/sales, and workforce operations
  • Experience managing a sales/intake pipeline with demonstrated results improving response times and conversion rates
  • Familiarity with California CDSS Home Care Organization (HCO) licensing requirements
  • Experience with care management and scheduling software (ClearCare/WellSky, AxisCare, AlayaCare, or similar)

Preferred

  • Master’s degree (MBA or MHA)
  • P&L management or budget oversight experience
  • Experience managing pod-based or team-based care delivery models
  • Business development or referral relationship management in healthcare


WHO THRIVES IN THIS ROLE

  • You think like a business operator, not just a care manager — you connect staffing decisions to revenue impact
  • You can coach an SDR team on Monday, troubleshoot a pod staffing crisis on Tuesday, and review P&L variance on Wednesday
  • You’re data-driven: you track metrics, spot trends early, and act before problems escalate
  • You understand the matrix — caregivers assigned to pods for care, managed centrally for HR — and you make it work
  • You’re entrepreneurial — comfortable with autonomy, imperfect information, and building processes in a growing organization


THE ORGANIZATION

Care Indeed is a Bay Area non-medical home care agency providing personal care, companionship, and homemaker services to seniors and adults who want to age safely at home. The organization operates alongside CI Institute (a CNA training program), giving us a unique advantage in caregiver development and quality. We’re growing, and this role is central to scaling operations while maintaining service quality.


REPORTING STRUCTURE

Reports To: CEO

Peer: QA, Process Improvement & Program Manager

Direct Reports: Intake Coordinators, CCMs (RN), Caregiver Success Managers

Under CCMs: ACCMs, Scheduling Coordinators

Under CG Success Sup: Support Coordinators

Location: Bay Area, California

Status: Full-Time, Exempt

Salary: $129,700 - $148,500 annually, commensurate with experience and education


Care Indeed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.