Director Of Client Operations Jobs in Harrison, AR

Execution of the maintenance program at the assigned maintenance locations with a focus on compliance with all applicable regulations, equipment availability for business needs, safety, and effective management of controllable expenses.

Responsibilities

• Oversee the operation, management, staffing and regulatory compliance of the assigned areas of responsibility
• Maintain shop policies and procedures to support the safe and efficient operation of shop facilities and parts locations.
• Advise and collaborate on the inventory management process including vendor relationships, inventory control measures, inventory value management and non-productive inventory return/disposal.
• Collaborate with operational teams to meet the daily needs of the primary business functions 
• Manage to the budget for the assigned areas of responsibility.
• Foster a professional, collaborative working relationship with appropriate vendors.
• Encourage and cause to be designed skills development opportunities among all team members.
• Foster and develop a professional and collaborative working environment internally among the maintenance team members.
• Retains client-based rapport with multiple venders and distributions contacts.
• Enforces all company policies and procedures are followed on all levels of the maintenance hierarchy.
• Reviews and enforces all safety compliance standards throughout the maintenance department by ensuring OSHA requirements are satisfied and designated PPE is utilized.
• Causes equipment to be maintained in support of CSA maintenance scores.
• Maintain the maintenance software program as a key operator for tracking inventory.

Knowledge, Skills, and Abilities

• In depth knowledge of Class 8 tractor and trailer maintenance processes
• Strong leadership skills
• Strong people management skills
• Strong mechanical aptitude
• Strong organizational skills
• Strong problem-solving skills
• Strong desire to work in a collaborative environment
• In depth knowledge and understanding of regulations related to class 8 tractor and trailer maintenance and operation
• Ability to manage to the budget for the assigned areas of responsibility
• Ability to identify the root cause of failure within a system and create effective corrective actions
• Ability to build and maintain strong internal and external relationships
• Ability to operate as a member of a team focused on successful completion of our goals and objectives

Education/Experience

• High School Diploma or GED Required
• Associate's degree or higher in business or similar field preferred.
• Minimum 3 years of experience in a senior leadership role within a mechanical equipment maintenance program or equivalent. 8 years preferred.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $92,000.00-$106,953.40
• Full Pay Range: $92,000.00-$153,509.00
• Pay Grade: 13
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

Disability/Veteran

VEVRAA Federal Contractor