Director Of Client Operations Jobs in Puerto Rico

Director Cloud Operations & SecurityThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Job Description:

About HPE
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open opportunities with HPE
At HPE, through our Mist platform, we are redefining what's possible in modern networking. We're delivering the intelligent, resilient networks they deserve. As the pace of innovation accelerates across the industry, we're seeking bold thinkers, creative problem solvers, and passionate technologists who thrive at scale and are driven to make meaningful impact. Mist delivers AI-driven, cloud-native networking solutions that power enterprise-grade wireless and wired infrastructures worldwide. Our platforms support Fortune 100 and Fortune 500 organizations and are engineered for scale, reliability, and operational excellence

Role Overview

HPE Networking is seeking an experienced and mission-driven Director of Security Operations to lead our Detection & Response, Enterprise Security, Identity & Access Management (IAM), and Cyber Threat Intelligence (CTI) teams. This role reports to the Sr Director, CloudOps and Security and will define and execute our security operations strategy while building high-performing teams that protect HPE Networking cloud assets.
You will oversee security operations for AI-powered SaaS platforms built on cloud-native architectures across AWS and GCP, ensuring production stability, system reliability, and operational excellence across large-scale distributed systems.
This role owns four security domains and requires a leader who can operate with minimal direction, drive strategy, and deliver results in complex environments. As a senior member of the security leadership team, you will also serve as a succession candidate for broader organizational responsibility.
This is a technical leadership role. While you will not write production code daily, you should be comfortable reviewing code, writing scripts, and engaging in technical problem-solving when needed.

Key Responsibilities

Security Strategy & Leadership
Define and lead a unified security operations strategy across Detection & Response, IT Security, IAM, and Cyber Threat Intelligence.
Mature and expand the Cyber Threat Intelligence program, including team development, intelligence processes, and integration with security operations.
Own the identity and access management strategy across corporate systems and cloud infrastructure.
Partner with Security, Engineering, IT, Legal, Trust & Safety, and executive leadership to align security priorities with company goals.
Ensure measurable outcomes and accountability across all four security domains.

Technical Leadership
Maintain strong technical depth to evaluate designs, challenge assumptions, and guide engineering decisions.
Engage hands-on when necessary, by reviewing detection logic, investigating incidents, auditing IAM configurations, or prototyping solutions.
Promote automation, scalability, and reliability across security operations.

Executive Communication & Crisis Leadership

Advise leadership on security risks, threat landscape, and operational health.

Provide executive visibility into security posture, investments, and key risks.

Translate threat intelligence into business-relevant insights.

Lead response and communication during major security incidents.

Represent HPE Networking security operations externally when appropriate.

Qualifications & Experience

10+ years in cybersecurity, with 5+ years leading multiple teams or managers.

Strong technical background with the ability to read and write code (Python preferred).

Experience building or maturing security programs and operational capabilities.

Proven decision-maker who can act decisively during critical incidents.

Excellent communicator able to engage engineers, executives, and cross-functional partners.

Ability to operate with high autonomy and minimal supervision.

Experience leading teams through major security incidents.

Deep expertise in Identity & Access Management at scale, particularly in AWS and GCP environments.

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Agile Methodology, Agile Scrum Development, Analytical Thinking, Bias, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job:

Engineering

Job Level:

Director

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendorswill never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.