1

Director Of Client Development Jobs in Ontario (NOW HIRING)

About the Role The Director of Client Services is a senior leadership role responsible for ... Career growth and professional development opportunities Interview Process Our recruitment process ...

Director of Client Services

Mississauga, ON · On-site

CA$100K - CA$120K/yr

About the Role The Director of Client Services is a senior leadership role responsible for ... Career growth and professional development opportunities Interview Process Our recruitment process ...

Account plan development and maintenance, management reviews, operational efficiency and execution ... for a client portfolio, including budgeting and reforecasting, and the achievement of defined ...

Account plan development and maintenance, management reviews, operational efficiency and execution ... for a client portfolio, including budgeting and reforecasting, and the achievement of defined ...

New

Step into a strategic role as Director of Client Engagement at Legora. Shape the future of legal operations through effective engagement and transformation initiatives. In this pivotal role, you will ...

New

Director of IP Development

Toronto, ON · Hybrid

$180K - $200K/yr

Director of IP Development Join us in propelling our client's organization forward as we seek an accomplished Director of IP Development, poised to guide a dynamic team of engineers in crafting ...

Director of IP Development

Toronto, ON · Hybrid

$180K - $200K/yr

Director of IP Development Join us in propelling our client's organization forward as we seek an accomplished Director of IP Development, poised to guide a dynamic team of engineers in crafting ...

Director of IP Development

Kitchener, ON · Hybrid

$180K - $200K/yr

Director of IP Development Join us in propelling our client's organization forward as we seek an accomplished Director of IP Development, poised to guide a dynamic team of engineers in crafting ...

Director of IP Development

Kitchener, ON · Hybrid

$180K - $200K/yr

Director of IP Development Join us in propelling our client's organization forward as we seek an accomplished Director of IP Development, poised to guide a dynamic team of engineers in crafting ...

next page

Showing results 1-20

Director Of Client Development information

What are some common challenges a director of client development faces when managing multiple high-value client accounts?

A Director of Client Development often juggles competing priorities across several key accounts, balancing the need to deliver tailored solutions while maintaining strong relationships with each client. Managing expectations, ensuring consistent communication, and coordinating cross-functional teams to address client needs are frequent challenges. Additionally, staying ahead of industry trends and proactively identifying opportunities for client growth requires strategic thinking and adaptability. Successful Directors often rely on robust project management skills and strong internal collaboration to overcome these challenges.

What does a director of client development do?

A director of client development is responsible for building and maintaining relationships with clients to drive business growth. They identify new opportunities, develop strategic plans, and coordinate sales or marketing efforts to expand the company's client base. Strong communication, leadership skills, and industry knowledge are essential for success in this role.

What is the difference between Director Of Client Development vs Business Development Manager?

AspectDirector Of Client DevelopmentBusiness Development Manager
CredentialsTypically requires a bachelor’s degree, often with experience in sales, marketing, or related fieldsUsually holds a bachelor’s degree, with a focus on sales, marketing, or business
Work EnvironmentLeads client relationships and strategic growth initiatives, often in senior roles within organizationsFocuses on identifying new business opportunities and generating sales, often in a more tactical role
Industry UsageCommonly used in consulting, technology, and service industries for client relationship leadershipWidely used across industries for expanding business and sales efforts

The main difference is that the Director Of Client Development oversees strategic client relationships and long-term growth, while a Business Development Manager focuses on generating new business opportunities and sales. The director role is more senior and strategic, whereas the manager role is more tactical and execution-focused.

What are the key skills and qualifications needed to thrive as a director of client development?

To thrive as a Director of Client Development, you need extensive experience in strategic account management, business development, and a proven track record of driving client growth, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and proposal management systems is typically required. Exceptional leadership, negotiation, and relationship-building skills help foster long-term client partnerships and motivate cross-functional teams. These skills are crucial for identifying and capitalizing on growth opportunities, ensuring client satisfaction, and achieving organizational revenue goals.
Infographic showing various Director Of Client Development job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Director of Client Development - Global Family Office

Northern Trust

Toronto, ON

Full-time

Re-posted 27 days ago


Northern Trust rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

GFO Director of Client Development - Canada

ROLE SUMMARY

Lead market development officer (sales representative) for Northern Trust's Global Family Office business focused on the Canadian family office, business owner and private investment office client community. Primarily responsible for sourcing and closing new business opportunities across investments, asset administration, banking, technology and other advisory solutions. Establishes a productive referral source network to include key external advisors, Northern Trust Canada Institutional partners/teams, and across Northern's existing GFO regional clients. Reports directly to GFO Head of Client Development, Americas, as a senior member of the sales and advisory team.

For more information on Northern Trust's Global Family Office business: www.northerntrust.com/familyoffice

PRIMARY DUTIES AND RESPONSIBILITIES

  • Understands and positions a broad range of products and services to target prospects focusing on trust and investment management solutions.

  • Utilizes business and personal contacts to identify prospective clients and advisor networks.

  • Assumes responsibility for leading, end to end, the sales process (identification, profiling/discovery, product positioning/differentiation, closing and onboarding).

  • Researches prospects' comprehensive financial profile and assesses requisite product solutions.

  • Develops rapport with prospects (and other influencers) and arranges meetings to drive the sales process.

  • Presents bank product materials to prospective client or designated liaison (e.g. attorney, CPA, investment consultant, etc.).

  • Responds to various inquiries and consults internal partners across Northern Trust business units for additional product/service information when necessary.

  • Develops and maintains an understanding of and respects all applicable local laws and regulations pertaining to investment, banking and other services to ensure the compliance of relationship servicing and solicitation activities.

  • Initiates and follows through on any request for loan and deposit services by contacting banking and operations areas as appropriate. Maintains periodic contact with clients who may serve as references and/or referral sources.

  • When requested, cross-sells relationship improvement opportunities to existing clients by providing pertinent client update information to partners within appropriate areas of the bank.

  • Sets personal sales goals with manager based on sales history and product knowledge.

  • Assists the GFO Canada Regional Managing Director with market strategy, competitor analysis and other development needs.

  • Represents Northern Trust's Global Family Office at relevant prospect/COI events.

  • Establishes strong working relationship and collaborates with other international teams across the enterprise.

  • Provides referrals to other wealth strategists in GFO and/or Wealth Management based on where the opportunity best aligns.

  • Respects and abides by risk and compliance (e.g., AML/KYC) standards and processes established by the enterprise.

NECESSARY KNOWLEDGE AND SKILLS

  • Knowledge of local market practices and networks to source business.

  • Deep understanding of Northern Trust's products and services across the enterprise.

  • Analytical and sales skills are required to relate individual customer asset situations to specific products.

  • Interactive skills are required to comprehend prospect needs and respond with the appropriate solutions.

NECESSARY EXPERIENCE AND EDUCATION

  • 8-10 years of trust/investment sales and ( or) relationship management.

  • Prior experience with Canadian family office prospects/clients preferred.

OTHER

  • To be based in Toronto, Canada

  • French-language fluency a plus but not required.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.


What Northern Trust employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom