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Director Of Client Development Jobs in Alabama (NOW HIRING)

Transform9

Director of Client Success

Birmingham, AL

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing ...

Transform9

Director of Client Success

Birmingham, AL · On-site

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing ...

Transform9

Director of Client Success

Birmingham, AL · On-site

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing ...

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All JobsOf Client Development JobsDirector Of Client Development JobsDirector Of Client Development Jobs in Alabama

Director Of Client Development information

See Alabama salary details

$10K

$119K

$231.6K

How much do director of client development jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director of client development in Alabama is $118,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,600.00 and $151,800.00 per year, depending on experience, location, and employer.

What are some common challenges a director of client development faces when managing multiple high-value client accounts?

A Director of Client Development often juggles competing priorities across several key accounts, balancing the need to deliver tailored solutions while maintaining strong relationships with each client. Managing expectations, ensuring consistent communication, and coordinating cross-functional teams to address client needs are frequent challenges. Additionally, staying ahead of industry trends and proactively identifying opportunities for client growth requires strategic thinking and adaptability. Successful Directors often rely on robust project management skills and strong internal collaboration to overcome these challenges.

What does a director of client development do?

A director of client development is responsible for building and maintaining relationships with clients to drive business growth. They identify new opportunities, develop strategic plans, and coordinate sales or marketing efforts to expand the company's client base. Strong communication, leadership skills, and industry knowledge are essential for success in this role.

What is the difference between Director Of Client Development vs Business Development Manager?

AspectDirector Of Client DevelopmentBusiness Development Manager
CredentialsTypically requires a bachelor’s degree, often with experience in sales, marketing, or related fieldsUsually holds a bachelor’s degree, with a focus on sales, marketing, or business
Work EnvironmentLeads client relationships and strategic growth initiatives, often in senior roles within organizationsFocuses on identifying new business opportunities and generating sales, often in a more tactical role
Industry UsageCommonly used in consulting, technology, and service industries for client relationship leadershipWidely used across industries for expanding business and sales efforts

The main difference is that the Director Of Client Development oversees strategic client relationships and long-term growth, while a Business Development Manager focuses on generating new business opportunities and sales. The director role is more senior and strategic, whereas the manager role is more tactical and execution-focused.

What are the key skills and qualifications needed to thrive as a director of client development?

To thrive as a Director of Client Development, you need extensive experience in strategic account management, business development, and a proven track record of driving client growth, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and proposal management systems is typically required. Exceptional leadership, negotiation, and relationship-building skills help foster long-term client partnerships and motivate cross-functional teams. These skills are crucial for identifying and capitalizing on growth opportunities, ensuring client satisfaction, and achieving organizational revenue goals.
What cities in Alabama are hiring for Director Of Client Development jobs? Cities in Alabama with the most Director Of Client Development job openings:
Director Of Client Development jobs near you
Infographic showing various Director Of Client Development job openings in Alabama as of June 2026, with employment types broken down into 74% Full Time, 20% Part Time, 3% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $118,963 per year, or $57.2 per hour.

Director of Client Success

Transform9

Birmingham, AL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Retention is the whole ballgame for a company whose product answers its clients' phones - and ours is working: net revenue retention is currently above 140%. You'll lead the entire post-sale organization - account management, implementation, and support, 10+ people and growing - and own the playbooks that keep that number climbing as we scale.

What you'll do
  • Lead and grow a 10+ person organization spanning account management, implementation, and support
  • Protect and build on our 140%+ net revenue retention as the account base scales
  • Build the playbooks: onboarding, QBRs, health scoring, risk escalation
  • Develop relationships with senior stakeholders at our top accounts
  • Own and resolve complex escalations end-to-end
  • Partner with sales, product, and engineering as the voice of the customer
  • Define and report the CS metrics that matter to leadership and the board
Location

Full-time onsite at our Birmingham, AL office.

Requirements

  • 8+ years in customer success or account management, with 3+ years leading teams
  • Track record of building CS processes from scratch and hitting retention targets
  • Data-driven operator: NRR, adoption, and time-to-value are your native language
  • Strong hiring and coaching record
Nice to have
  • Experience in healthcare technology or with provider organizations
  • Experience leading implementation or support functions alongside account management

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.

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