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Director Of Card Operations Jobs in Arizona (NOW HIRING)

Director of Operations Location: Mesa and Phoenix, AZ | Multi-Site Leadership Role Competitive ... Level 1 Fingerprint Clearance Card or ability to obtain upon hire. Current CPR certification and ...

Director of Operations Location: Mesa and Phoenix, AZ | Multi-Site Leadership Role Competitive ... • Level 1 Fingerprint Clearance Card or ability to obtain upon hire. • Current CPR ...

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship of Operations while being directly responsible for the operational and financial success of ...

Job Summary At Diverzify+ and our Family of Brands, our Director of Operations is responsible for implementing the right processes and practices across the organization by improving performance ...

Job Summary At Diverzify+ and our Family of Brands, our Director of Operations is responsible for implementing the right processes and practices across the organization by improving performance ...

The Director of Operations is responsible for leading and optimizing all manufacturing operations to ensure the safe, efficient, and cost-effective production of high-quality products. This role ...

Director of Operations

Chandler, AZ · On-site

$160 - $210/hr

The Director of Operations drives continuous improvement initiatives, operational excellence, capacity planning, and cross‑functional collaboration to meet customer requirements, business ...

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Director Of Card Operations information

What does a director of card operations do?

A Director of Card Operations oversees the management and performance of a financial institution’s card services, including credit, debit, and prepaid card programs. This role involves ensuring compliance with regulations, optimizing operational efficiency, managing vendor relationships, and implementing new card products or technologies. The Director also leads teams responsible for card issuance, transaction processing, fraud prevention, and customer service. Their goal is to deliver reliable, secure, and innovative card solutions that meet customer needs and organizational goals.

What are the key skills and qualifications needed to thrive as a director of card operations?

To thrive as a Director of Card Operations, you need deep expertise in card payment systems, risk management, and regulatory compliance, often backed by a degree in finance, business, or a related field. Familiarity with card processing platforms, fraud detection tools, and industry standards such as PCI DSS is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and cross-departmental projects. These abilities are crucial for ensuring secure, efficient, and compliant card operations that support business growth and customer trust.

What are some common challenges faced by a director of card operations, and how can they be addressed?

A Director of Card Operations often navigates challenges such as keeping up with evolving payment technologies, ensuring regulatory compliance, and maintaining robust fraud prevention measures. Balancing operational efficiency with risk management requires close collaboration with IT, compliance, and customer service teams. Staying proactive through continued education, regular process reviews, and leveraging cross-departmental expertise is essential for effectively managing these challenges and supporting organizational growth.

What is the difference between Director Of Card Operations vs Card Services Manager?

AspectDirector Of Card OperationsCard Services Manager
ResponsibilitiesOversees overall card program strategy, compliance, and large-scale operationsManages daily card services, customer support, and transaction processing
CredentialsTypically requires banking or financial certifications, leadership experienceOften requires customer service or banking experience, certifications vary
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, customer-focused, team management
Industry UsageCommon in banking, financial institutions, credit card companiesUsed in similar settings, focusing on service delivery

The main difference is that the Director Of Card Operations focuses on strategic oversight and high-level management of card programs, while the Card Services Manager handles daily operations and customer service aspects. Both roles are essential in financial institutions but differ in scope and responsibilities.

What are popular job titles related to Director Of Card Operations jobs in Arizona?

For Director Of Card Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Director Of Card Operations jobs in Arizona look for?

The top searched job categories for Director Of Card Operations jobs in Arizona are:

What cities in Arizona are hiring for Director Of Card Operations jobs?

Cities in Arizona with the most Director Of Card Operations job openings:

Infographic showing various Director Of Card Operations job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Card Operations Administrator- Debit Card

Western Alliance Bancorporation

Phoenix, AZ • On-site

Full-time

Medical, Dental, Retirement

Re-posted 19 days ago


Job description

Job Title:
Card Operations Administrator- Debit Card
Location:
Block 23
What you'll do:
As a Card Operations Administrator, you will be responsible for executing on all debit card inquiries. You will be processing maintenance requests, questions or guidance that come from all internal and external channels. You may also be asked to handle incoming calls from our front-line servicing teams to support our customers' real time. This is a great role that would allow you to grow and expand your knowledge of all debit card and credit card benefits and functions across our card services department. This is not all encompassing in responsibilities.
  • Positive and motivated individual that can manage through an ever-changing environment
  • Collaborative mindset
  • Takes pride in work performance to meet or exceed expectations
  • High level of organization
  • Can communicate at all levels

What you'll need:
  • High school diploma required
  • Have at least 1+ years in Credit card or Debit card operations, servicing or support experience
  • Entry to intermediate level knowledge of general banking operations; including Consumer and Business Debit Card, Commercial Loans, Treasury Management and anc banking products and services
  • Entry to intermediate level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Comfortable using Microsoft suite of applications
  • Experience working with CRM tools (ex. Salesforce, Microsoft365, etc.)
  • Entry to Intermediate experience working in a production environment using queues and workflows
  • Strong written and verbal communication skills

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation