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Director Of Account Management Jobs in Rochester, NH

Lyra Technology Group

Director of Operations

Portsmouth, NH · Hybrid

$115K - $125K/yr

Establish internal change management with documentation and communication standards * Lead internal ... Partner with the Director of Technical Services on client documentation standards Asset, Contract ...

Lyra Technology Group

Director of Operations

Portsmouth, NH · On-site

$115K - $125K/yr

Our companies are operated independently by exceptional management teams. Companies that join our ... Your work as a Director of Operations will include several components: Internal Operations, Process ...

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Showing results 21-40

All JobsOf Account Management JobsDirector Of Account Management JobsDirector Of Account Management Jobs in Rochester, NH

Director Of Account Management information

See Rochester, NH salary details

$70.6K

$120.8K

$172.6K

How much do director of account management jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director of account management in Rochester, NH is $120,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $136,300.00 per year, depending on experience, location, and employer.

How does a director of account management typically collaborate with sales and product teams to drive client success?

A Director of Account Management works closely with both sales and product teams to ensure client satisfaction and retention. They often act as the bridge between the client’s needs and internal teams, providing valuable feedback from clients to shape product enhancements and sales strategies. Regular cross-functional meetings, joint planning sessions, and collaborative problem-solving are common, enabling the Director to address client issues proactively and identify upsell or cross-sell opportunities. This collaborative environment supports a unified approach to achieving client goals and business growth.

What are the key skills and qualifications needed to thrive as a director of account management, and why are they important?

To thrive as a Director Of Account Management, you need extensive experience in client relationship management, strategic account planning, and leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), data analysis tools, and project management platforms is often required. Outstanding communication, negotiation, and team leadership skills help you build trust and inspire high performance both within your team and with clients. These abilities are essential for driving client satisfaction, retaining key accounts, and achieving revenue growth in a competitive market.

What is the difference between Director Of Account Management vs Account Manager?

AspectDirector Of Account ManagementAccount Manager
ResponsibilitiesOversees multiple client accounts, develops strategic account plans, manages account teamsManages individual client accounts, maintains client relationships, handles day-to-day account activities
Required CredentialsBachelor's degree, experience in account management, leadership skillsBachelor's degree, experience in client service, communication skills
Work EnvironmentSenior-level, strategic, often managerialOperational, client-facing, team-oriented
Industry UsageCommon in B2B, SaaS, advertising, and consulting firmsFound across various industries including tech, marketing, and sales

The main difference is that the Director Of Account Management focuses on strategic oversight and leadership of multiple accounts, while the Account Manager handles individual client relationships and daily account activities. The director role involves higher-level planning and team management, whereas the account manager is more client-focused and operational.

What does a director of account management do?

A director of account management oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to grow accounts, coordinate with sales and support teams, and often use CRM tools to monitor account performance and client needs.

What are popular job titles related to Director Of Account Management jobs in Rochester, NH?

For Director Of Account Management jobs in Rochester, NH, the most frequently searched job titles are:

What cities near Rochester, NH are hiring for Director Of Account Management jobs?

Cities near Rochester, NH with the most Director Of Account Management job openings:

Director Of Account Management jobs near you
Infographic showing various Director Of Account Management job openings in Rochester, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,842 per year, or $58.1 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Rochester, NH

Full-time

Medical, Retirement

Posted 20 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 310 rated insurance

Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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