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Director Of Account Management Jobs in Renton, WA

Read AI, Inc

Director of Customer Success

Seattle, WA · On-site

$165K - $200K/yr

We're looking for a Director of Customer Success to lead and scale our post-sale customer ... Account Management - relationship management, enablement, retention, and growth for larger accounts

Newell Brands

Director of Sales - Amazon

Seattle, WA · On-site

$185K - $227K/yr

Lead a team of Account Managers and other cross functional team personnel to develop specific ... direct reports. Qualifications: * Minimum 4-year degree required; MBA Preferred * 12+ years ...

Newell Brands

Director of Sales - Amazon

Seattle, WA · On-site

$185K - $227K/yr

Lead a team of Account Managers and other cross functional team personnel to develop specific ... direct reports. Qualifications: * Minimum 4-year degree required; MBA Preferred * 12+ years ...

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All JobsOf Account Management JobsDirector Of Account Management JobsDirector Of Account Management Jobs in Renton, WA

Director Of Account Management information

See Renton, WA salary details

$81K

$138.6K

$198K

How much do director of account management jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director of account management in Renton, WA is $138,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,400.00 and $156,400.00 per year, depending on experience, location, and employer.

How does a director of account management typically collaborate with sales and product teams to drive client success?

A Director of Account Management works closely with both sales and product teams to ensure client satisfaction and retention. They often act as the bridge between the client’s needs and internal teams, providing valuable feedback from clients to shape product enhancements and sales strategies. Regular cross-functional meetings, joint planning sessions, and collaborative problem-solving are common, enabling the Director to address client issues proactively and identify upsell or cross-sell opportunities. This collaborative environment supports a unified approach to achieving client goals and business growth.

What are the key skills and qualifications needed to thrive as a director of account management, and why are they important?

To thrive as a Director Of Account Management, you need extensive experience in client relationship management, strategic account planning, and leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), data analysis tools, and project management platforms is often required. Outstanding communication, negotiation, and team leadership skills help you build trust and inspire high performance both within your team and with clients. These abilities are essential for driving client satisfaction, retaining key accounts, and achieving revenue growth in a competitive market.

What is the difference between Director Of Account Management vs Account Manager?

AspectDirector Of Account ManagementAccount Manager
ResponsibilitiesOversees multiple client accounts, develops strategic account plans, manages account teamsManages individual client accounts, maintains client relationships, handles day-to-day account activities
Required CredentialsBachelor's degree, experience in account management, leadership skillsBachelor's degree, experience in client service, communication skills
Work EnvironmentSenior-level, strategic, often managerialOperational, client-facing, team-oriented
Industry UsageCommon in B2B, SaaS, advertising, and consulting firmsFound across various industries including tech, marketing, and sales

The main difference is that the Director Of Account Management focuses on strategic oversight and leadership of multiple accounts, while the Account Manager handles individual client relationships and daily account activities. The director role involves higher-level planning and team management, whereas the account manager is more client-focused and operational.

What does a director of account management do?

A director of account management oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to grow accounts, coordinate with sales and support teams, and often use CRM tools to monitor account performance and client needs.

What job categories do people searching Director Of Account Management jobs in Renton, WA look for?

The top searched job categories for Director Of Account Management jobs in Renton, WA are:

What cities near Renton, WA are hiring for Director Of Account Management jobs?

Cities near Renton, WA with the most Director Of Account Management job openings:

Director Of Account Management jobs near you

Director, Client Strategy

Seattle, WA

Wheelhouse DMG
Marketing • 11 - 50 employees
Learn more about Wheelhouse DMGexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Wheelhouse DMG is a sought-after digital marketing agency that has worked with some of the world's most innovative healthcare, medical device, and privacy-first brands for more than a decade. We consistently deliver exceptional business value through a combination of deep marketing expertise, purpose-built technology, and creative capabilities. As platform automation and privacy regulations disrupt traditional marketing initiatives, much of our work focuses on helping healthcare and MedTech organizations drive performance in a first-party data world. 

Examples of our work include:  

  • Unlocking performance for a medical device client by employing sophisticated first-party data strategies 
  • Developing and implementing HIPAA-compliant data strategies for healthcare and MedTech clients 
  • Reimagining the appointment booking experience to create exponential growth for one of the largest healthcare systems in the U.S. 
  • Leading strategy for the consolidation of 2.5 million web pages on 39 NASA websites into a single, unified information architecture and content strategy for NASA's Science Directorate 

We are seeking a senior, highly proactive strategist to join our Account Management team as Director of Client Strategy.  

Strategic Focus 

The Director of Client Strategy raises the strategic ceiling on Wheelhouse's most important client work, connecting insight across channels, practices, and history into clear, executive-ready strategy and storytelling. In practice, this person operates as a number two to the Director of Account Management: taking high-level strategic workstreams off her plate, owning client health and strategic direction for a defined set of complex accounts, and freeing her to lead the function and develop the team. 

This is a client-facing, visible senior leader, not a behind-the-scenes resource. You will be introduced to clients by name and present in executive-level strategic conversations on behalf of Wheelhouse, especially on our largest and most complex accounts. Internally, you will lead Strategy Group, Wheelhouse's strategic braintrust that collectively reviews account strategies on a weekly basis. 

Initial focus will be on our largest and most strategically important client relationship, expanding over time to serve as the senior strategy voice across several accounts. 

In this role, you will: 

  • Own client health and strategic direction for a defined set of complex and flagship accounts, in partnership with the Director of Account Management 
  • Synthesize inputs from Digital Advertising, Digital Strategy, Marketing Sciences, and Account Management into coherent strategic stories, clear recommendations, and executive-friendly roadmaps 
  • Stay ahead of client needs by proactively identifying risks, opportunities, and strategic shifts before the client raises them 
  • Lead Strategy Group, pressure-testing account strategy on a weekly basis and modeling the standard of rigor Wheelhouse expects 
  • Coach and give direct, candid feedback to Account Managers, raising the team's strategic capability over time, without formal line authority 
  • Act as a trusted thought partner and pressure-release valve for the Director of Account Management and the broader AM team 
 Core Responsibilities Client Strategy and Health 
  • Own client health and strategic direction for a defined set of complex and flagship accounts, in partnership with the Director of Account Management 
  • Show up as a named, visible senior strategic leader on assigned accounts, introduced to clients and present at key strategic touchpoints 
  • Ensure Wheelhouse's work consistently shows up as clear, compelling, executive-level narrative, not data dumps, at key client touchpoints 
  • Serve as a senior point of escalation when an account is at risk, stepping in to pressure-test the plan and help the team reset direction 
Strategic Elevation of Work 
  • Operate above the day-to-day execution layer, with no responsibility for trafficking, builds, or task management 
  • Take inputs from Digital Advertising, Digital Strategy, Marketing Sciences, and Account Management and synthesize them into coherent strategic stories and executive-friendly roadmaps 
  • Pressure-test and elevate high-stakes deliverables, including executive decks, QBRs, and onsite presentations, before they reach the client 
  • Challenge the team when historical bias or constraints are limiting strategic thinking, and reopen smart options that may have been closed prematurely 
Strategy Group Leadership 
  • Lead Strategy Group, Wheelhouse's internal strategic braintrust that collectively reviews account strategies on a weekly basis 
  • Set the agenda and bar for these reviews, ensuring discussion produces sharper direction rather than open-ended debate 
  • Surface cross-account patterns and carry the best thinking back into individual accounts and the One Wheelhouse approach 
Coaching, Standards, and Partnership 
  • Act as the Director of Account Management's deputy on quality and standards, coaching AMs in real time and pushing the team where there is friction 
  • Enforce the process and quality controls Wheelhouse already has in place, especially during high-pressure stretches 
  • Take high-level strategic workstreams off the Director of Account Management's plate so she can focus on leading the function and developing people 
  • Connect insight across Digital Advertising, Digital Strategy, Marketing Sciences, Creative, and Content so the full picture of Wheelhouse's work shows up in client strategy 
Experience & Qualifications 
  • 8+ years in a digital, performance, or integrated agency environment, with demonstrated ownership of strategy for large, complex accounts 
  • Proven ability to synthesize cross-channel data, performance insights, and client history into executive-level narratives and recommendations 
  • Comfortable presenting to and pushing back on C-suite and VP-level client contacts with confidence and care 
  • Strong strategic instincts: identifies risks and opportunities early, reframes problems, and resets direction when conditions change 
  • Comfortable giving direct, candid feedback and coaching to people who do not report to them 
  • Exceptional written and verbal communication; translates complexity into clarity without oversimplifying 
  • Experience operating in high-pressure, politically complex client environments 
  • A bias toward action: the judgment to know the difference between a moment to push forward, a moment to stop and rethink, and a moment to escalate immediately 
  • Healthcare, health tech, medtech, or other regulated industry experience preferred 
  • Familiarity with performance media measurement, attribution frameworks, or data-driven strategy preferred 
  • Experience partnering closely with account management or client success to elevate the strategic quality of AM-led relationships preferred 
Logistics 
  • This is a senior, client-facing role with no direct reports; authority comes from credibility and influence rather than the org chart 
  • Initial focus is on Wheelhouse's largest and most strategically complex account, expanding to additional accounts over time 
  • Full strategic ownership of assigned accounts is expected within 60 to 90 days 
Full compensation packages are based on the skills and experience of the candidate. Candidates hired in this role should expect an offer in this range. The monetary value of additional benefits, such as insurance, time-off and fringe benefits are not included in this range. This only outlines the value of the salary portion of the offer. Details regarding the benefits package are found in the job description.  
Compensation Range
$180,000—$217,000 USD
Beyond Experience: About You
You know digital marketing from every angle. You've earned a reputation as a T-shaped marketer, someone with deep expertise in your core discipline and the range to connect it to every other piece of the puzzle. You're always looking for the link between a tactic and the business goal it's meant to serve, and that focus on performance shows up in the results you deliver.
You'd rather enable your teammates than direct them. You thrive in collaborative work, the kind that fills up a whiteboard during a good brainstorm, and you listen closely for ways to help clients succeed, whether that's a new tactic worth testing, a piece of work worth proposing, or a better way to collaborate. You bring real emotional intelligence to the table, especially when it comes to delivering feedback with care.
You're helpful, generous, and empathetic, and you find real joy in helping others succeed. Wheelhouse's values aren't aspirational for you; they're already how you work. There's no room for cynicism here, and you wouldn't want there to be.
What Wheelhouse offers:
  • A passionate, joyful, values-driven company with a remote-first culture.
  • An exciting, creative, and fast-paced atmosphere
  • Competitive salary with semi-annual review processes
  • Company-sponsored Medical, Dental and Vision coverage for the employee and their dependents 
  • Short Term Disability, Long Term Disability, Life Insurance and AD&D Benefits 
  • Access to the Company's Employee Assistance Program
  • Quarterly volunteering and donation match
  • $50 monthly Wellness stipend
  • $1000 annual Professional Development & Education credit
  • Joy Fund of $50 per month that can be spent on anything that brings joy to a Wheelhouse employee or client
  • Unlimited PTO
  • Generous Company Holidays
  • Monthly Mental Health Days for employees to rest and recharge
  • 3 months of 100% paid parental leave with a two-week re-entry period
  • Participation in the Wheelhouse 401k program, including 100% match up to 4% of salary
  • Participation in a Student Loan Assistance program
 
At Wheelhouse DMG, we believe that our differences add to the richness of our experience together. This means we not only welcome diversity; we celebrate it! Your gender identity, your religion, your skin color, and where you come from are essential to who you are and will be welcomed here. We believe that by fostering a culture of inclusion where everyone is able to bring their whole selves to work, we will create a place where everyone feels like they belong and are valued for who they are. We have an ongoing commitment to diversity and equal opportunity for all applicants and employees. Come as you are, everyone is welcomed here -- but don't forget to apply!

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