Director Observability Jobs in Portland, OR (NOW HIRING)

THE BUSINESS

We are Everyday Luxury.

It'swhat we do and how we do it - together.

It'sworking alongside world-class talent in pursuit of world-class results.

It'smaximizing your potentialina high-performance culture.

It'sknowing that wherever you are, you belong.

It'selevating your world - and the world of those who love and will love Aritzia.

It'sYou. And an endless runway of opportunity.

WithaGlobalSupportCampus in Vancouver andadditionalSupport Office hubsin major cities across North America-includingToronto, New York,LosAngelesandSeattle-ourworkplace network is strategically designed tosupport our People and serve ourClientsa frictionlessexperience. So, you can do what you do best - with us.

THE TEAM

The mission of the Digital Technology Department is to design, build, deliver, and operate robust, efficient, and scalable Digital technology solutions that align with our strategic, business, and technology goals.

THE OPPORTUNITY

Aritzia is growing and our Digital Technology team is growing with it. This is a unique opportunity to be accountable for the team responsible for delivering Everyday Luxury experiences to Aritzia's clients by leveraging technology to meet and exceed the vision and mission of the business. As the Senior Director/Director, Ecommerce Engineering, you will be accountable for building and growing high-performing teams responsible for delivering world-class website experiences through best-in-class frameworks, architectures, and technologies. You will also establish and monitor meaningful team performance metrics to continuously improve effectiveness, quality, and business outcomes. This role will collaborate closely with cross-functional teams including Digital Product Management, Digital Design, Concierge, Omni, Enterprise Technology, Data & Analytics, and Marketing. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia - while enjoying one yourself.

THE ROLE

As the Senior Director/Director, Ecommerce Engineering, you will lead the team to:

• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience
• Establish a clear vision and strategic direction for Website Technology at Aritzia, ensuring timely prioritization of opportunities, leveraging top talent, and driving efficiency while making smart investments
• Drive modernization from monolithic to composable architecture, ensuring scalability and global readiness
• Oversee the full front-end stack and developer experience platforms (CI/CD pipelines, feature flags, observability)
• Own the technical debt roadmap and embed Site Reliability Engineering principles for performance and resilience
• Define and execute a QA strategy to ensure high availability, security, and performance
• Partner cross-functionally with teams in Digital, Enterprise Technology, and Data & Analytics to integrate content, commerce, and personalization capabilities
• Lead and develop a high-performing organization of engineers across squads with clear accountability and career pathways

THE QUALIFICATIONS

The Senior Director/Director, Ecommerce Engineering has:

• Proven and best-in-class skills, applicable certifications, education and/or experience in software engineering, with experience leading teams in ecommerce or digital environments
• Proven ability to establish a culture of accountability, quality, and continuous improvement through effective team building, performance management, organizational design, and measurable performance outcomes.
• Proven success building and scaling high-performing teams through a strategic mix of full-time employees and contracting resources, ensuring the right skills, capacity, and expertise to meet evolving business demands.
• Proven success delivering scalable front-end architectures and modernization strategies
• Deep expertise in the full front-end stack: JavaScript, TypeScript, React, and modern frameworks
• Hands-on experience building CI/CD pipelines, feature flagging, and observability tools
• Familiarity or experience with platforms such as Salesforce Commerce Cloud, Contentful CMS, Algolia, and Google CloudA commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The ability to set clear objectives and design a strategy that inspires the team
• A dedication to quality and investing in results and new business opportunities that add value

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount-Maybe you'veheard of our famous product discount? Or our exclusive private shopping events? You have now.
• Baby LeaveProgram-We provide up to 16 weeks of paid time to support you and your growing family.
• A-OKCommissary& Cafe-Everyday Luxury dining, exclusive to Aritzia.Our in-house bistro and cafeisa private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET-Our in-office fitness studio and gym withstate-of-the-artequipment, custom-createdclassesand optional personal training. Open 7 days a week,itworks out well.
• Aritzia Virtual Wellness-Because your health,happinessand safety matter, we provide24/7 resources to support you in your wellbeing goals,whetherthey'rephysical, mental,socialor financial.
• Aspirational Workplace-Our offices are specially designed to be spaces of creativity,productivityand inspiration.They'realso dog friendly. Woof.
• Amenities-Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras-We also offer a multitude of otherperkslike dry-cleaning, hotel and restaurant discounts, self-carepromosand on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We're committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.