ZipRecruiter

Log In

1

Director Observability Jobs in Wisconsin (NOW HIRING)

TailorCare

$61 - $81/hr

About the Role The Director of Infrastructure & SRE owns the function end-to-end: reliability ... Build observability (metrics, logs, traces, alerting) across AWS, Salesforce, telephony/omni ...

Socket.dev

WI · On-site

$180 - $280/hr

Director of AIOps Ready to build the intelligence layer that makes global operations predictive ... Strong background in observability and event management, with a track record of defining and ...

New

Gehc

Director Engineering, PCS IoMT Core

Waukesha, WI · On-site

Role Summary The Director, IoMT Core is a technically grounded leadership role responsible for the ... Drive observability as a first-class capability - ensure core services produce the telemetry ...

Quad

Director, Analytics, Data Engineering

Sussex, WI · On-site

The Director, Data Engineering - Architect is responsible for defining and governing the enterprise ... Observability and monitoring Drive adoption of best practices across engineering teams. Scalability ...

next page

Showing results 1-20

All JobsObservability JobsDirector Observability JobsDirector Observability Jobs in Wisconsin

Director Observability information

What is the difference between Director Observability vs Site Reliability Engineer?

AspectDirector ObservabilitySite Reliability Engineer
Primary FocusOversees observability strategies, tools, and teams to ensure system visibility and performanceBuilds and maintains reliable systems, automates deployment, and manages incident response
CredentialsTypically requires advanced knowledge of monitoring, cloud platforms, and leadership experienceOften has software engineering background, with skills in scripting, automation, and systems engineering
Work EnvironmentLeads teams in tech companies, focusing on monitoring and analytics toolsWorks closely with development and operations teams to ensure system reliability

While both roles focus on system performance and reliability, the Director Observability primarily manages observability strategies and teams, whereas the Site Reliability Engineer is hands-on, building and maintaining reliable systems. The roles complement each other in ensuring optimal system performance and uptime.

What are the key skills and qualifications needed to thrive as a director of observability, and why are they important?

To thrive as a Director of Observability, you need deep expertise in monitoring, logging, and distributed systems, typically backed by a degree in computer science or a related field and extensive experience in IT or DevOps leadership roles. Proficiency with observability tools such as Prometheus, Grafana, Datadog, Splunk, and APM solutions, along with knowledge of cloud platforms and relevant certifications, is essential. Strong leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster a culture of reliability. These skills and qualities are crucial for ensuring system health, rapid incident response, and alignment between technical teams and organizational objectives.

How does a director of observability typically collaborate with engineering and operations teams to drive organizational goals?

A Director of Observability works closely with engineering and operations teams to ensure that systems are monitored effectively and issues are identified and resolved quickly. This collaboration often involves developing unified monitoring strategies, aligning observability tools and processes, and facilitating incident response post-mortems. The Director also leads cross-functional meetings to establish best practices, set key performance indicators (KPIs), and ensure observability is integrated into the software development lifecycle. By acting as a bridge between technical teams, they help foster a culture of transparency, reliability, and continuous improvement.

What does a director of observability do?

A Director of Observability leads the strategy and implementation of monitoring, logging, and tracing systems to ensure the health and performance of technical infrastructure. They work with engineering and operations teams to develop best practices, select appropriate tools, and set standards for observability across the organization. Their goal is to provide visibility into system behavior, quickly identify and resolve incidents, and support continuous improvement in system reliability and performance.
What are the most commonly searched types of Observability jobs in Wisconsin? The most popular types of Observability jobs in Wisconsin are:
What are popular job titles related to Director Observability jobs in Wisconsin? For Director Observability jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Director Observability jobs in Wisconsin look for? The top searched job categories for Director Observability jobs in Wisconsin are:
What cities in Wisconsin are hiring for Director Observability jobs? Cities in Wisconsin with the most Director Observability job openings:
Director Observability jobs near you
Infographic showing various Director Observability job openings in Wisconsin as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 82% In-person, and 18% Remote job distribution.

Sr Director, Platform & Technology Operations (Breakthrough)

U.S. Venture, Inc.

Green Bay, WI • On-site

Full-time

Re-posted 6 days ago

U.S. Venture rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

87th of 415 rated retail wholesalers

Job description

POSITION SUMMARY
The Senior Director, Platform and Technology Operations, owns the infrastructure, reliability, and operational excellence of Breakthrough's technology platform. This role is accountable for cloud operations, production environments, data platform infrastructure, security, compliance, and internal technical support.
This leader makes sure our platform runs reliably and scales to support 200+ Fortune 500 clients. They own cloud infrastructure, production environment health, monitoring and observability, incident management, and the maturity of our security and compliance programs. They lead client-facing security engagements and manage vendor relationships across the operational toolchain.
This is a working leadership role with a lean team. Technically credible enough to challenge and develop the leaders on the team, while focused on making the overall operational function work: setting strategy, building repeatable processes, and raising the capabilities of the people and systems across the group.
The ideal location for this role is on-site in Green Bay, WI, however, based on relevancy of experience, we may consider candidates within a drivable distance from Green Bay in which monthly travel at a minimum would be required.
JOB RESPONSIBILITIES
Infrastructure & Cloud Operations
  • Own the reliability, performance, and scalability of cloud infrastructure (GCP)
  • Manage production and staging environments, ensuring stability and availability
  • Own the monitoring and observability stack: logging, tracing, metrics, and alerting
  • Drive proactive capacity planning to stay ahead of demand as the client base and platform grow
  • Own data platform infrastructure (BigQuery, data pipelines) and the compute/platform layer supporting ML and AI workloads
  • Drive infrastructure architecture decisions in partnership with engineering leadership
  • Drive SLA/SLO definition, measurement, and reporting
  • Own the incident management framework: tooling, severity definitions, post-mortem process, and escalation to business continuity activation, leadership notification, and client communication
  • Own disaster recovery and business continuity planning

Security & Compliance Operations
  • Own and evolve Breakthrough's security and compliance programs, including SOC 2, with a mandate to continuously expand the framework portfolio as client and market needs require
  • Continuously mature the organization's security posture: policies, controls, risk management, vulnerability management, access controls, and network security, independent of any single compliance framework
  • Own multi-tenant data isolation, client data handling policies, and data retention and governance practices
  • Lead client-facing security questionnaires, audits, and due diligence processes
  • Partner with U.S. Venture's corporate information security team to align on corporate policies, share intelligence, and coordinate security initiatives

Internal Technical Support
  • Oversee the Help Desk function, ensuring internal teams have the tools and support they need to be productive
  • Own internal IT operations, endpoint management, and end-user experience

Vendor & Budget Management
  • Manage vendor relationships for cloud services (GCP), security tooling, and operational platforms
  • Own contract negotiations and renewals for tooling within the operational domain
  • Drive cloud cost optimization and FinOps discipline

Competencies
Technical
  • Cloud infrastructure architecture and operations (GCP preferred)
  • Production environment management, monitoring, and observability tooling
  • Data platform infrastructure and familiarity with modern data and AI/ML operational patterns
  • Network security, identity and access management, and vulnerability management
  • Disaster recovery and business continuity planning
  • Cloud-native architectures and infrastructure-as-code

Business & Operational
  • Compliance program management and framework evaluation
  • Data governance and multi-tenant data management practices
  • Vendor and contract management
  • Budget management and cloud cost optimization
  • Client-facing communication on security and compliance topics
  • Risk assessment and mitigation

Behavioral
  • Leads through the team rather than around them: sets direction, removes obstacles, and develops leaders rather than doing their work for them
  • Communicates complex technical and compliance topics clearly to non-technical stakeholders and clients
  • Builds repeatable processes rather than relying on heroics
  • Track record of growing technical leaders, not just managing them
  • Works across organizational boundaries with engineering, product, enterprise integrations, and corporate infosec

Additional Job Responsibilities
  • Cultivate U.S. Venture's values while inspiring, empowering, recognizing, and guiding team members
  • Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
  • Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
  • Continuously learn and develop self professionally
  • Support corporate efforts for safety, government compliance, and all other company policies & procedures
  • Perform other related duties as required and assigned

QUALIFICATIONS
Required
  • 8+ years in technology operations, infrastructure, or cloud engineering, with at least 3 years leading teams that include Director-level or senior technical reports
  • Track record managing cloud infrastructure at scale (GCP preferred)
  • Experience with enterprise compliance frameworks, particularly SOC 2. Familiarity with NIST is a plus; exposure to ISO 27001, FedRAMP, or GDPR is a bonus.
  • Experience leading client-facing security and compliance conversations with enterprise customers
  • Background in SaaS or technology companies serving regulated or enterprise clients

DIVISION:
Breakthrough
U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1, CPT, OPT, STEM OPT, visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture's sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.
50-57-504-0000

What U.S. Venture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply