Director Observability Jobs in Washington (NOW HIRING)

The Marriott International (MI) Global Networks team delivers the most advanced, secure, reliable, and scalable network solutions across the hospitality industry. Reporting to the Sr. Director, Enterprise Networks, the Director of Enterprise Office Networks owns the endtoend product lifecycle for network services supporting HQ, Customer Engagement Centers, and global regional and sales offices. 

This role requires strong technical depth, strategic leadership, and operational rigor to drive secure network design, improve availability and observability, streamline operations, and enforce governance across a complex global environment. The Director partners closely with architecture, engineering, security, and business stakeholders to deliver resilient, futureready enterprise network services. 

In this role, you will: 

• Lead and develop a highperforming team of globally located, Network Engineers designing and delivering enterprise office network solutions. 

• Own the technology strategy, roadmap, and delivery for all Enterprise Office Network services. 

• Partner closely with Global Networks architects, engineers, and crossfunctional IT teams. 

• Ensure compliance with security, regulatory, and enterprise architecture standards. 

• Drive operational excellence through improved monitoring, observability, availability, and stability. 

• Champion automation, AI, and modern technologies as standard delivery practices. 

• Establish strong technical partnerships with business and IT stakeholders. 

• Design, implement, and operationalize scalable, highly available network standards and policies. 

CANDIDATE PROFILE 

Required:  

• Bachelor's degree in Engineering or equivalent professional experience  

•  8+ years of experience in Information Technology, including:  

• 3+ years of network infrastructure leadership experience as a people manager or senior technical lead 

• 3+ years of experience in working with crossfunctional, matrixed, sourced, and/or outsourced teams and suppliers 

• 6+ years designing and implementing WAN, LAN, and data center networks supporting missioncritical, customerfacing applications and services 

• Deep technical knowledge of enterprise networking (Cisco and nonCisco), with emphasis on softwaredefined networking (SDN/SDWAN) and secure network design principles (e.g., zero trust, microsegmentation, intrusion detection and prevention)  

• Strong knowledge of common routing protocols (e.g., OSPF, BGP), IPv6, VPN technologies, and global distributed network architectures  

• Technical knowledge of both intracloud and intercloud networking  

•  Handson experience designing, configuring, and operating largescale, complex enterprise networks  

• Experience working with telco and ISP networks, including managing diversity, resiliency, and availability  

• Demonstrated ability to produce clear, highquality technical documentation, including network designs and diagrams  

• Ability to work nonstandard hours as required to support critical initiatives or operational needs  

• Experience delivering work using Agile methodologies

Preferred:

• Experience designing and engineering connectivity to cloud networking solutions, with exposure to one or more major cloud platforms (AWS, Azure, Alicloud, GCP)  

• Experience with Cisco, HPE, Mist, and Palo Alto firewalls and Prisma Access  

• Strong understanding of network and security compliance standards  

• Network operations leadership experience in largescale or global environments  

• Ability to apply both qualitative and quantitative methods to define success, measure outcomes, and drive continuous improvement  

• Proven ability to build strong relationships and influence across a broad IT and business community  

• Experience designing, implementing, and operationally supporting missioncritical products and services  

• Strong influencing skills with the ability to overcome obstacles and drive meaningful change  

• Experience researching emerging technologies, industry trends, standards, and products  

• Experience developing technology strategies and multiyear roadmaps  

• Strong attention to detail and the ability to manage multiple priorities effectively 

• Excellent verbal and written communication skills, with the ability to engage effectively with executives, business stakeholders, and technical teams  

CORE WORK ACTIVITIES 

Leadership & Team Development 

• Set a clear vision, strategy, and direction for the Enterprise Office Networks team. 

• Attract, develop, and retain top technical talent while fostering engagement and collaboration. 

• Align team capabilities and resources to strategic priorities. 

• Model strong leadership, partnership, in alignment with MI principles and operational disciplines. 

Strategy & Planning 

• Develop and manage longterm and annual budgets for Enterprise Office Network infrastructure. 

• Define and evolve enterprise network services aligned to business demand and industry benchmarks. 

• Track service utilization, supplier performance, and KPIs; recommend appropriate improvements and plan their implementation 

• Identify opportunities for service optimization, modernization, and retirement. 

Technology Management 

• Define enterprise network requirements, standards, and solutions aligned to architecture and security principles. 

• Oversee projects across the full technology lifecycle-from design through retirement. 

• Partner with Architecture, Infrastructure, InfoSec, and business teams to deliver integrated solutions. 

• Continuously improve processes and introduce innovative technologies and best practices. 

Project & Operational Execution 

• Prioritize and manage work across multiple initiatives and stakeholders. 

• Ensure projects are delivered on time, within scope, and to quality standards. 

• Analyze data to drive decisions, resolve issues, and improve outcomes. 

• Communicate progress, risks, and results clearly to leadership and stakeholders. 

• Manage third party operational partners focusing on uptime and continuous improvement. 

• Think creatively and practically to develop, execute and implement new plans or programs. Generate and provide accurate and timely results in the form of reports, presentations, etc. 

Financial Management 

• Participate in budgeting, forecasting, and financial management activities.