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Director Mortgage Processing Manager Jobs (NOW HIRING)

City National Bank

Mgr Mortgage Processing

Los Angeles, CA · On-site

$87K - $138K/yr

MGR MORTGAGE PROCESSING WHAT IS THE OPPORTUNITY? The Mortgage Processing Manager is responsible for overseeing the daily operations and execution of the mortgage & home equity processing teams. The ...

Workers Credit Union

Mortgage Processor

Littleton, MA · On-site

$27.51 - $34.39/hr

Littleton, MA Reports to: Senior Director, Mortgage Productions Career Stream: Individual ... Manage government loan files, including coordination with lenders, tracking conditions, and ...

Nada Inc.

Sr Processing Manager (Mortgage)

Dallas, TX

$105K - $125K/yr

Strong understanding of mortgage documentation, title/escrow processes, and regulatory requirements. * High attention to detail, excellent organizational skills, and the ability to manage a fast ...

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Director Mortgage Processing Manager information

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$44.5K

$90K

$145.5K

How much do director mortgage processing manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for director mortgage processing manager in the United States is $90,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Mortgage Processing Manager vs Mortgage Processing Supervisor?

AspectDirector Mortgage Processing ManagerMortgage Processing Supervisor
ResponsibilitiesOversees entire mortgage processing department, sets strategic goals, manages teams, and ensures complianceSupervises daily mortgage processing activities, manages staff, and ensures timely loan processing
CredentialsTypically requires a bachelor’s degree, mortgage industry certifications, and leadership experienceUsually requires a high school diploma or associate degree, with industry experience
Work EnvironmentCorporate office, strategic planning, high-level decision makingProcessing centers, team management, operational focus

The main difference between a Director Mortgage Processing Manager and a Mortgage Processing Supervisor lies in scope and responsibilities. The director focuses on strategic oversight and department management, while the supervisor handles daily operations and team supervision. Both roles require industry knowledge, but the director typically has more experience and higher-level credentials.

What cities are hiring for Director Mortgage Processing Manager jobs? Cities with the most Director Mortgage Processing Manager job openings:
What are the most commonly searched types of Mortgage Processing Manager jobs? The most popular types of Mortgage Processing Manager jobs are:
What states have the most Director Mortgage Processing Manager jobs? States with the most job openings for Director Mortgage Processing Manager jobs include:
Director Mortgage Processing Manager jobs near you

Mortgage Processing Manager

CrossCountry Mortgage

San Diego, CA

$100K - $150K/yr

Full-time

Posted 23 days ago

CrossCountry Mortgage rating

7.1

Company rating: 7.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Mortgage Processing Manager

Full-Time | Leadership | Operations-Focused


We are seeking an experienced Mortgage Processing Manager to lead and elevate our loan processing department. This role is responsible for driving pipeline efficiency, ensuring compliance, mentoring processors, and building scalable systems that support production growth.


If you thrive in fast-paced mortgage environments, love solving operational bottlenecks, and know how to build accountability without sacrificing culture, this role is for you.

Compensation:

$100,000 - $150,000 yearly


Responsibilities:
  • Enforce adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
  • Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process
  • Hire, recruit, onboard, train, direct, lead, and manage daily activities of mortgage loan processors, processing assistants and other team members
  • Escalate, resolve, or remedy customer service issues professionally
  • Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process

What You’ll Do

  • Lead, coach, and develop a team of mortgage processors
  • Oversee daily pipeline management and file flow from submission to clear-to-close
  • Monitor turn times, suspense items, and SLA performance
  • Ensure compliance with agency, investor, and company guidelines
  • Partner with Loan Officers and leadership to improve communication and efficiency
  • Implement workflow improvements and automation opportunities
  • Track KPIs and provide reporting on performance metrics
  • Conduct file audits and quality control reviews
  • Support onboarding and training of new processing team members

Qualifications:
  • Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful
  • Proven understanding of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.)
  • High school diploma is required - Bachelor’s degree is desiredCurrent NMLS Mortgage Loan Originator license preferred
  • Superb organization, interpersonal, training, communication, and time management skills are required
  • 3-5 years of experience of high volume loan processing as a team lead in mortgage lending, mortgage banking, or at a credit union will be considered; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is desired

What We’re Looking For

  • 5+ years of mortgage processing experience
  • 2+ years in a leadership or management role
  • Strong knowledge of conventional, FHA, VA, and Jumbo guidelines
  • Advanced pipeline management and time management skills
  • Experience working in a LOS (Encompass preferred)
  • Clear communicator with high emotional intelligence
  • Process-driven mindset with a passion for operational excellence


What You’ll Bring

  • Leadership that creates structure without micromanagement
  • A solutions-oriented approach to escalations
  • Strong collaboration with sales and underwriting teams
  • Accountability, organization, and urgency

About Company

At CrossCountry Mortgage, you are joining a community of high performers who support each other, grow together, and win together. We value individuals who are hungry to grow, humble in their approach, and smart in how they work. We believe in teamwork, high standards, and a positive culture that still knows how to have fun.

If you are an experienced processor looking for a high-performing, collaborative, and growth-focused team, we would love to connect.

What CrossCountry Mortgage employees say

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