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Director Membership Service Jobs (NOW HIRING)

YMCA

Membership Service Representative

Branford, CT · On-site

The Membership Representative responds to member and guest needs and promotes memberships and ... The Member Services Representative provides direct instruction and assures the well-being for each ...

YMCA

Membership Service Associate I North

Wichita, KS · On-site

$14 - $18.75/hr

GENERAL FUNCTION: Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear ...

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Director Membership Service information

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$29K

$56.7K

$114.5K

How much do director membership service jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director membership service in the United States is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Membership Service vs Membership Coordinator?

AspectDirector Membership ServiceMembership Coordinator
CredentialsRelevant experience in membership management, possibly leadership certificationsEntry to mid-level experience, often with customer service or administrative background
Work EnvironmentStrategic planning, leadership meetings, overseeing teamsCustomer interaction, event coordination, administrative tasks
Employer & Industry UsageNonprofits, associations, professional organizationsSimilar industries, often within membership-based organizations

The main difference is that the Director Membership Service focuses on strategic leadership, managing teams, and overseeing membership programs, while the Membership Coordinator handles day-to-day member interactions and administrative tasks. The Director role requires more experience and leadership skills, whereas the Coordinator role is more operational and entry-level.

What cities are hiring for Director Membership Service jobs?

Cities with the most Director Membership Service job openings:

What are the most commonly searched types of Membership Service jobs?

The most popular types of Membership Service jobs are:

What states have the most Director Membership Service jobs?

States with the most job openings for Director Membership Service jobs include:

What are popular job titles related to Director Membership Service jobs?

For Director Membership Service jobs, the most frequently searched job titles are:

Membership Service Representative - University of Miami

Coral Gables, FL • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Part-time

Re-posted 20 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
UNIVERSITY OF MIAMI
The University of Miami is in a long-term partnership with Legends to oversee athletics ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends will engage Hurricanes fans and donors, local and regional South Florida businesses, and national brands with unique and integrated sponsorship, ticketing, and hospitality options.
THE ROLE
The Membership Service Representative will support the Membership Service Manager and the Membership Service Team by providing exceptional customer service to University of Miami season ticket holders and fans. This position assists with customer service issues, season ticket holder renewals, account updates, game day service efforts, and general ticketing support. This role is ideal for a current University of Miami student interested in customer service, ticketing, hospitality, and the sports business. The Membership Service Representative will report to the Membership Service Manager.
ESSENTIAL FUNCTIONS
  • Communicate with and assist season ticket holders across all ticketed sports: Miami Hurricanes Football, Men's Basketball, Women's Basketball, and Baseball.
  • Coordinate and execute service calls, emails, and other touchpoints to current customers.
  • Assist with service efforts on game days, member events, and special events.
  • Effectively use Salesforce to accurately record client interactions, feedback, service issues, and follow-up activity.
  • Assist with administrative ticket functions, including account updates, ticket delivery questions, and general customer support.
  • Support renewal campaigns, onboarding efforts, and other membership service initiatives as directed by the Membership Service Manager.
  • Assist with any special projects or duties as assigned by membership service leadership.
  • Meet daily activity expectations, including calls answered/made, activities completed, and other service-related metrics.

QUALIFICATIONS:
  • Current University of Miami student.
  • Interest in sports management, ticketing, hospitality, or customer service.
  • Strong organizational and communication skills.
  • Ability to work collaboratively in a fast-paced environment.
  • Positive attitude, professionalism, and willingness to represent Legends and the University of Miami at a high level.
  • Willingness to work evenings, weekends, and game days as needed.

COMPENSATION
Part-time role (usually around 25 hours per week); Paid hourly rate
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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