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International Business Manager

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Manager, International Business Development

Build-A-Bear Workshop

Saint Louis, MO • On-site

Full-time

Re-posted 29 days ago

Build-A-Bear Workshop rating

5.1

Company rating: 5.1 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

587th of 739 rated retailers

Job description

The Manager, International Business Development, is responsible for supporting our Client relationships with our international partner operated customers.
This role will support the development and delivery of training to facilitate connections between our external partners and internal teams. This role will also ensure compliance with internal store opening and closing processes by following up with our internal partners to ensure we deliver an Experience First approach to all our partners.
Responsibilities:
  • Facilitate collaboration between external partners and internal stakeholders to achieve desired outcomes.
  • Develop presentations to communicate international business updates across the organization.
  • Establish and maintain critical path timelines in coordination with internal partners.
  • Conduct follow-up with internal partners to ensure timely execution of critical path activities.
  • Collaborate with internal partners to establish efficient processes.
  • Ensure external partners and franchisees are informed of internal operational updates.
  • Business Development Responsibilities:
    • Evaluate initial applications and track requests.
    • Organize and oversee introductory meetings with new partners.
    • Assess partner performance and maintain communication with partners.
    • Ensure adherence to critical path timelines with external partners.
    • Implement brand policies and procedures.
    • Coordinate operational updates with partners.
  • Liaise with external clients to coordinate first-time experiences and international visits.
  • Analyze results and follow up with international partners accordingly.
  • Implement Brand and Experience-First training initiatives.
  • Conduct monthly reviews to identify areas for brand protection enhancement and promotional opportunities.

Required Qualifications:
  • Bachelor's degree in Business Administration, Marketing, International Business, or related field
  • Strong understanding of international markets, cultural nuances, and business practices.
  • Excellent negotiation, communication, and interpersonal skills.
  • Valid passport

Preferred Qualifications:
  • Master's degree
  • 5-7 years proven track record of successful international business development in the retail industry.

Behavioral Traits for Success:
  • Decisive, fast-moving problem solver
  • Confident, persuasive communicator
  • High sense of urgency
  • Bold, independent decision-maker
  • Competitive, results-driven mindset
  • Strategic and big-picture oriented
  • Resilient and adaptable under pressure
  • Energizing team influencer

Working Environment:
  • Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
  • Corporate Office located St. Louis, MO
  • 30% International travel
  • Hybrid work schedule

Your Performance Will Be Measured On:
  • Project Management: The ability to consistently meet project deadlines and milestones. Is capable to identify, assess risks and reducing the impact of unforeseen issues.
  • Ensuring projects are completed within budgetary constraints
  • Quality of Deliverables: Ensuring that project deliverables meet or exceed quality standards and client expectations
  • Communication Effectiveness: maintaining clear and open communication channels with all projects
  • Direct report performance
  • Stakeholder feedback

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Build-A-Bear Workshop

Sourced by ZipRecruiter

Build-A-Bear Workshop is an iconic retail company based in Saint Louis, MO, US, operating in the specialty retail and personal services industry. Known for its unique and innovative business model, the company sells teddy bears and other stuffed animals that customers can customize with a range of clothes, accessories and sounds. Established in 1997, it all started with a child's desire to make her own stuffed toy. The fundamental mission of Build-A-Bear is to add a little more heart to life by inspiring kids of all ages to follow their dreams. The company has gained recognition for its achievements, including being named to the FORTUNE 100 Best Companies to Work For® list for multiple years.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1997

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