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Director Managed Services Jobs in Rochester, MI (NOW HIRING)

Director of Contracted Services (Vendor) Management Employee Status: Full-Time Exempt Salary: Grade 7 Starting range of $110,000 - $139,000 | Detroit | Milwaukee Starting range of $105,000 - $128,000 ...

New

PMO DIRECTOR-UTILITIES (onsite- Detroit MI) The Select Group is seeking a Utilities PMO Director ... managed services engagement. This role directs governance, execution oversight, and stakeholder ...

In this key role, you will be responsible for overseeing and managing the education and training ... Ensure compliance with all mandatory training requirements, including annual in-services and ...

In this key role, you will be responsible for overseeing and managing the education and training ... Ensure compliance with all mandatory training requirements, including annual in-services and ...

... managed services. Our customers include financial institutions, retailers, government agencies ... Brink's is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide ...

Showing results 41-60

Director Managed Services information

See Rochester, MI salary details

$91.6K

$102.4K

$112.8K

How much do director managed services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director managed services in Rochester, MI is $102,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $107,700.00 per year, depending on experience, location, and employer.

What is a director of managed services?

A Director of Managed Services is a senior leadership role responsible for overseeing the delivery of managed IT services to clients. This position involves managing teams, ensuring high-quality service delivery, developing strategies to improve operations, and maintaining client satisfaction. Directors of Managed Services work closely with clients to understand their needs, implement solutions, and ensure that service level agreements (SLAs) are met. They also play a key role in business development, budgeting, and aligning managed services with organizational goals.

What are the typical challenges a director of managed services faces when overseeing multiple client accounts?

A Director of Managed Services often manages diverse client portfolios, each with unique needs and expectations. Common challenges include maintaining consistent service quality across accounts, balancing resource allocation, and quickly addressing escalated issues. This role requires strong communication and leadership skills to coordinate cross-functional teams and ensure alignment with both client objectives and internal standards. Proactively building client relationships and implementing process improvements are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a director of managed services?

To thrive as a Director of Managed Services, you need strong leadership abilities, extensive experience in IT service delivery, and a bachelor's or master's degree in information technology or a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and relevant certifications such as PMP or ITIL Expert are typically required. Exceptional communication, problem-solving, and client relationship management skills help you lead teams and ensure customer satisfaction. These competencies are crucial for delivering high-quality managed services, optimizing operations, and driving business growth.

What is the difference between Director Managed Services vs Network Operations Manager?

AspectDirector Managed ServicesNetwork Operations Manager
CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; often certifications like PMP, ITIL, or Cisco certificationsUsually holds a bachelor’s degree in IT, computer science, or related area; certifications such as Cisco CCNA/CCNP or CompTIA Network+
Work EnvironmentOversees multiple client accounts, manages teams, and develops strategic service delivery plansManages daily network operations, troubleshooting, and team coordination within an organization
Employer & Industry UsageCommon in managed service providers, large enterprises, and IT consulting firmsPrimarily in corporate IT departments, service providers, and telecom companies

The main difference is that a Director Managed Services focuses on strategic oversight, client management, and service delivery across multiple accounts, while a Network Operations Manager handles the day-to-day network operations within an organization. Both roles require technical expertise, but the Director role emphasizes leadership and strategic planning.

What cities near Rochester, MI are hiring for Director Managed Services jobs? Cities near Rochester, MI with the most Director Managed Services job openings:
Infographic showing various Director Managed Services job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 24% Part Time, 11% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,400 per year, or $49.2 per hour.

Talent Director - Management Resources

Robert Half

Southfield, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

JOB REQUISITION

Talent Director - Management Resources

LOCATION

MI SOUTHFIELD

JOB DESCRIPTION

Robert Half is looking for professionals to join our Talent Acquisition team. As a Talent Director in the Management Resources practice, you will focus on delivering skilled consultants for client projects and interim contract needs within finance and accounting, human resources and operations, and business systems transformation. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills - and you enjoy a fast-paced team-driven environment - contact us today!

SUMMARY

As a Talent Director, you will be responsible for:

  • Developing and growing a strong talent pool by leveraging recruiting resources such as our internal database, online postings and searches, networking, and referrals.
  • Conducting in-depth interviews via video and telephone to assess consultants' skill sets and competencies.
  • Executing consultant redeployment and retention strategies.
  • Delivering and applying analysis of marketplace insights and industry trends to consultants to become a trusted career partner.
  • Participating in professional industry associations to increase our presence within the local finance and accounting community.

QUALIFICATIONS

  • A business-related degree, ideally in finance or accounting. CPA and/or MBA a plus.
  • 5+ years of consulting/project delivery experience; Big Four, audit, or professional services experience preferred.
  • Excellent negotiation, conflict management, problem solving and decision-making skills.
  • Skilled at managing multiple complex projects at once.
  • Proven track record of success, excellent communication skills and a high sense of urgency.
  • Proficient in Microsoft office; knowledge of Salesforce or other CRM system a plus.

WHY ROBERT HALF

  • World leader. Robert Half is the world's first and largest specialized talent solutions and business consulting firm. We connect people to exciting work and provide clients with the talent and deep subject matter expertise they need to confidently compete and grow.
  • Unlimited potential. We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.
  • Best-in-class delivery models. Be part of an innovative solution to solve clients' most complex business challenges through our Managed Business Solutions, blending Protiviti's expertise and Robert Half's deep pool of specialized talent.
  • Career development. With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
  • Cutting edge tools for success. We provide world-class training, client relationship management tools and advanced AI matching technology to help you succeed.
  • Recognized organization. We are the only staffing firm included on Fortune's "Most Admired Companies" list for 25 consecutive years.

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.

  • PERFORMANCE = REWARD -We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more atroberthalfbenefits.com.

  • UPWARD MOBILITY -With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

  • TOOLS FOR SUCCESS -We provide world-class training, client relationship management tools and advanced technology to help you succeed.

  • RESPECTED WORLDWIDE -Robert Half has appeared onFORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.

  • OUTSTANDING CORPORATE RESPONSIBILITY -We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report atroberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application.

  • The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB LOCATION

MI SOUTHFIELD

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948