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Director Managed Services Jobs in Rochester, MI (NOW HIRING)

Yona Solutions

Food Services Director

Detroit, MI · On-site

The Food Services Director organizes, plans, directs, controls, and supervises functions and ... Manages a cost-effective program to budget * Maintains the department to be survey-ready at all ...

Kobie Marketing

Director, Client Services

Detroit, MI · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

McLaren

Director Imaging Services

Pontiac, MI · On-site

Responsible for the overall management of assigned department including quality, patient ... Ensures that all Radiology Services operations are functional and provide patient care in the most ...

Kobie Marketing

Director, Client Services

Detroit, MI · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

McLaren USA

Director Imaging Services

Pontiac, MI · On-site

Responsible for the overall management of assigned department including quality, patient ... Ensures that all Radiology Services operations are functional and provide patient care in the most ...

McLaren Oakland

Director Imaging Services

Pontiac, MI · On-site

Responsible for the overall management of assigned department including quality, patient ... Ensures that all Radiology Services operations are functional and provide patient care in the most ...

V2Soft

Director of Sales

Bloomfield Hills, MI · On-site

Effectively manage expenses across the sales organization. * Demonstrate strong V2Soft product and services knowledge and ability to articulate our value proposition; ability to train sales managers ...

InfoTree

Be Seen First

Director / Sr. Director - Digital Sales (Remote)

Troy, MI · On-site

$150K - $180K/yr

Sell across engagement models including managed services, project-based delivery, offshore/nearshore, and staff augmentation. Requirements: * 15+ years of progressive IT services sales experience ...

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All JobsManaged Services JobsDirector Managed Services JobsDirector Managed Services Jobs in Rochester, MI

Director Managed Services information

See Rochester, MI salary details

$91.6K

$102.4K

$112.8K

How much do director managed services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director managed services in Rochester, MI is $102,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $107,700.00 per year, depending on experience, location, and employer.

What is a director of managed services?

A Director of Managed Services is a senior leadership role responsible for overseeing the delivery of managed IT services to clients. This position involves managing teams, ensuring high-quality service delivery, developing strategies to improve operations, and maintaining client satisfaction. Directors of Managed Services work closely with clients to understand their needs, implement solutions, and ensure that service level agreements (SLAs) are met. They also play a key role in business development, budgeting, and aligning managed services with organizational goals.

What are the typical challenges a director of managed services faces when overseeing multiple client accounts?

A Director of Managed Services often manages diverse client portfolios, each with unique needs and expectations. Common challenges include maintaining consistent service quality across accounts, balancing resource allocation, and quickly addressing escalated issues. This role requires strong communication and leadership skills to coordinate cross-functional teams and ensure alignment with both client objectives and internal standards. Proactively building client relationships and implementing process improvements are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a director of managed services?

To thrive as a Director of Managed Services, you need strong leadership abilities, extensive experience in IT service delivery, and a bachelor's or master's degree in information technology or a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and relevant certifications such as PMP or ITIL Expert are typically required. Exceptional communication, problem-solving, and client relationship management skills help you lead teams and ensure customer satisfaction. These competencies are crucial for delivering high-quality managed services, optimizing operations, and driving business growth.

What is the difference between Director Managed Services vs Network Operations Manager?

AspectDirector Managed ServicesNetwork Operations Manager
CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; often certifications like PMP, ITIL, or Cisco certificationsUsually holds a bachelor’s degree in IT, computer science, or related area; certifications such as Cisco CCNA/CCNP or CompTIA Network+
Work EnvironmentOversees multiple client accounts, manages teams, and develops strategic service delivery plansManages daily network operations, troubleshooting, and team coordination within an organization
Employer & Industry UsageCommon in managed service providers, large enterprises, and IT consulting firmsPrimarily in corporate IT departments, service providers, and telecom companies

The main difference is that a Director Managed Services focuses on strategic oversight, client management, and service delivery across multiple accounts, while a Network Operations Manager handles the day-to-day network operations within an organization. Both roles require technical expertise, but the Director role emphasizes leadership and strategic planning.

What cities near Rochester, MI are hiring for Director Managed Services jobs? Cities near Rochester, MI with the most Director Managed Services job openings:
Director Managed Services jobs near you
Infographic showing various Director Managed Services job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 24% Part Time, 11% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,400 per year, or $49.2 per hour.

Building Services Director

Cedarbrook Senior Living

Bloomfield Hills, MI • On-site

Other

Re-posted yesterday

Job description

Building Services Director



At Cedarbrook Senior Living, we work hard every day to find out what "Celebrating Life Every Day!" means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Building Services Director for our community.


Responsibilities


  • Develops, implements, and updates maintenance/environmental services policies and procedures.
  • Collects, prioritizes, and assigns or fulfills maintenance/environmental services requests in a timely, efficient manner.
  • Responsible for the total operation and maintenance of the Physical Plant. Supervises the maintenance and environmental services of Community to the high standards of operation.
  • Sets up areas of the community for programs and activities and be available to drive the community vehicle for outside events.
  • Develops the capital budget and annual maintenance and environmental services budgets.
  • Oversees remodeling and maintenance for the Community.
  • Oversees and manages maintenance contracts, electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
  • Develops vendor relationships and negotiate contracts for maintenance or environmental services when appropriate. Makes recommendations to Executive Director.
  • Evaluates equipment and service needs and submits purchase requests to the Executive Director.
  • Conducts inspections and manages turnover including painting, carpet and other related items of apartments prior to occupancy.
  • May receive after hours calls for maintenance/environmental services emergencies.
  • Coordinates the development of the Safety Committee including scheduling and facilitating monthly meetings.
  • Develops, implements and maintains a comprehensive preventative maintenance program and work order system.
  • Oversee the required fire drills, policies and procedures and maintenance of related equipment and systems.
  • Daily compliance rounds to evaluate compliance with State/Federal regulations and the Community's policy and procedures.
  • Serves on various committees of the Community as required by existing regulations, policies and procedures and Executive Director.
  • Other duties as assigned by Executive Director and Management Team.
  • Directly supervises staff in the Maintenance and Environmental Services Department. 
  • Responsible for interviewing, hiring, and training housekeeping team members; planning, scheduling, assigning, and directing work; appraising performance, rewarding and disciplining team members.

Education/Experience:
  • High School Diploma or Bachelors/Technical degree in related field.
  • Minimum 3 years of maintenance/environmental services supervision experience.
  • Experience with electrical and plumbing preferred.
  • HVAC experience or training including 2-pipe boiler systems.
  • Working knowledge of machinery, tools, repair techniques and related repair.
  • Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
  • Must have a clean driving record

Apply