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Director Loyalty Programs Jobs (NOW HIRING)

BBQ Holdings

Loyalty Specialist

Vancouver, WA

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Bloomingdale's

Director, Credit

Long Island City, NY · On-site

$136K - $227K/yr

The Director of Credit owns the strategy that grows that base and deepens its engagement ... Because credit profitability is a defined input to loyalty program economics, this role is ...

Kahala Management LLC

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Kahala Brands, Ltd.

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Kahala Brands, Ltd.

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Home Depot

Sr. Analyst, Loyalty Program Analytics

Atlanta, GA · On-site

$110K - $110K/yr

... programs. This position uses advanced statistical, econometric, and quantitative analysis ... This position has 0 direct reports Travel Requirements: * Typically requires overnight travel less ...

Ariat

Manager, Loyalty

San Leandro, CA · On-site

$100K - $115K/yr

... Senior Director and Chief eCommerce Officer, while rolling up your sleeves to bring programs to ... Managing the loyalty platform campaigns: setting up, testing, and QA all promotions in development ...

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Director Loyalty Programs information

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$32.5K

$74.3K

$129K

How much do director loyalty programs jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director loyalty programs in the United States is $74,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Loyalty Programs vs Loyalty Marketing Manager?

AspectDirector Loyalty ProgramsLoyalty Marketing Manager
ResponsibilitiesOversees the entire loyalty program strategy, manages teams, and aligns programs with business goals.Executes marketing campaigns, manages loyalty promotions, and analyzes customer data to improve engagement.
Required CredentialsBachelor's degree, experience in loyalty or marketing, leadership skills.Bachelor's degree, marketing experience, data analysis skills.
Work EnvironmentStrategic planning, cross-department collaboration, leadership roles.

The main difference lies in scope and seniority. The Director Loyalty Programs focuses on strategic oversight and leadership of loyalty initiatives, while the Loyalty Marketing Manager handles campaign execution and day-to-day marketing activities. Both roles require marketing knowledge and customer engagement skills, but the director position involves higher-level planning and team management.

What cities are hiring for Director Loyalty Programs jobs?

Cities with the most Director Loyalty Programs job openings:

What are popular job titles related to Director Loyalty Programs jobs?

For Director Loyalty Programs jobs, the most frequently searched job titles are:

Infographic showing various Director Loyalty Programs job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $74,307 per year, or $35.7 per hour.

Loyalty Specialist

Vancouver, WA

BBQ Holdings
Restaurants • 1 - 5K employees
Learn more about BBQ Holdingsexternal

Full-time

Posted 4 days ago

Job description

POSITION SUMMARY:
The Loyalty Specialist is responsible for supporting the day-to-day execution and operations of loyalty programs across Papa Murphy's and the broader BBQ Holdings portfolio (including Famous Dave's, Granite City, and others). This role ensures that rewards, promotions, and program functionalities are executed accurately and consistently across all guest touchpoints--supporting program integrity, operational excellence, and a seamless customer experience.
Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates, and lead tracking performance to support long-term guest value across multiple brands and channels. In addition, this role will own day-to-day loyalty program operations: managing reward configurations and testing, brand initiated promotions, and providing themselves as a resource for internal stakeholders. This role will also be responsible for:
* Ensuring smooth functionality across web, app, POS, and in-store systems.
* Monitoring loyalty program KPIs and guest engagement; maintaining and sharing regular performance reporting.
* Troubleshooting basic issues: Flagging and helping resolve technical issues by coordinating with guest services, operations, franchisees, and tech vendor teams.
* Collaborate with the Director to optimize segmentation, innovate new campaigns supporting brand priorities, and continuously improving program performance.
* Maintaining documentation, training support, and execution guidelines for internal teams and franchisees.

KNOWLEDGE, SKILLS, & ABILITIES:
* 2-3 years of experience in supporting loyalty programs, specifically working in Punchh or Paytronix with experience leading campaign configuration
* Strong organizational and project management skills with attention to detail and execution.
* Working knowledge of loyalty analytics and reporting tools.
* Excellent communication skills and a collaborative mindset.
* Ability to work cross-functionally with digital, tech, analytics, operations, and external vendors.

PREFERRED QUALIFICATIONS:
* Hands-on experience working with the Punchh loyalty platform (setup, QA, reporting, or offer execution).
* Familiarity with digital ordering and POS ecosystems.
* Experience supporting franchisee systems or multi-brand organizations.
BBQ Holdings logo

About BBQ Holdings

Sourced by ZipRecruiter

BBQ Holdings is a reputable company primarily operating in the food industry, headquartered in Hopkins, MN, US. The company is committed to providing mouth-watering barbecue offerings that enchant every taste bud. BBQ Holdings focuses majorly on owning, operating, and franchising barbecue restaurants in the US under several brands. The company was initially founded under the name Famous Dave's, a beloved barbeque restaurant, and later broadened its portfolio to include more brands, thus adopting the name BBQ Holdings to reflect its diversity. Every restaurant under BBQ Holdings has a mission to provide guests with genuine, hickory-smoked, and off-the-grill barbecue favorites served in a warm and friendly atmosphere.

Industry

Restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Minnetonka, MN, US

Year founded

2019

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