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Director Learning Solutions Jobs in Michigan (NOW HIRING)

USA JET

Learning Experience Designer

Belleville, MI · On-site

What You'll Do The Learning Experience Designer reports to the Director of Training * Design and ... Build learning solutions from the ground up by identifying needs, developing plans, establishing ...

Premier Staffing Solution

Trainer 2

Warren, MI

$57/hr

Ensure learning solutions are practical, performance-focused, and aligned with business and ... earning, including direct experience supporting manufacturing, manufacturing engineering ...

Premier Staffing Solution

Trainer 2

Warren, MI · On-site

$57/hr

Ensure learning solutions are practical, performance-focused, and aligned with business and ... earning, including direct experience supporting manufacturing, manufacturing engineering ...

Corning

$95K - $130K/yr

Are you ready to lead the technical delivery of production-grade machine learning solutions that ... direct reports. - Advanced technical and business English, plus the ability to work onsite in ...

eShocan

Trainer 2- Instructional Design

Warren, MI · On-site

... earning, including direct experience supporting manufacturing, manufacturing engineering ... solutions such as VILT, eLearning, and job aids. • Strong understanding of instructional design ...

Posted today

Acro Service Corporation

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Instructional Systems Designer

Warren, MI · On-site

$41/hr

Ensure learning solutions are practical, performance-focused, and aligned with business and ... earning, including direct experience supporting manufacturing, manufacturing engineering ...

New

Kforce Technology Staffing

Trainer

Warren, MI · On-site

The Trainer plays a pivotal role in developing high-quality learning solutions aligned to ... earning, including direct experience supporting manufacturing, manufacturing engineering ...

New

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All JobsLearning Solutions JobsDirector Learning Solutions JobsDirector Learning Solutions Jobs in Michigan

Director Learning Solutions information

What does a director of learning solutions do?

A Director of Learning Solutions is responsible for designing, implementing, and overseeing educational programs and training initiatives within an organization. They work closely with stakeholders to identify learning needs, develop strategies to address skill gaps, and ensure that learning solutions align with business goals. This role often involves managing a team, collaborating with subject matter experts, and evaluating the effectiveness of training programs to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a director of learning solutions?

To thrive as a Director of Learning Solutions, you need expertise in instructional design, curriculum development, adult learning theory, and a relevant advanced degree such as in education or instructional technology. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and certifications like CPLP or ATD can be important. Strong leadership, strategic thinking, and the ability to communicate and collaborate across teams are key soft skills for excelling in this role. These capabilities are essential for creating effective learning strategies that drive organizational growth and employee development.

How does a director of learning solutions typically collaborate with other departments to drive organizational learning initiatives?

A Director of Learning Solutions works closely with stakeholders across various departments—such as HR, IT, and business unit leaders—to identify skill gaps, align training programs with strategic goals, and ensure successful implementation of learning initiatives. This role often leads cross-functional teams, gathers feedback from subject matter experts, and coordinates with internal communications to maximize engagement. Effective collaboration is key to ensuring that learning solutions are relevant, scalable, and measurable in terms of business impact.

What is the difference between Director Learning Solutions vs Learning and Development Manager?

AspectDirector Learning SolutionsLearning and Development Manager
CredentialsTypically requires a bachelor’s or master’s degree in education, HR, or related field; certifications like CPLP or ATD are commonSimilar credentials; often holds a bachelor’s or master’s degree in HR, education, or related area; certifications like CPLP are also valued
Work EnvironmentStrategic leadership role overseeing multiple learning projects and teams, often at an organizational levelOperational role focused on managing training programs and team execution within departments
Employer & Industry UsageUsed in corporate, educational, and nonprofit sectors for senior learning leadershipCommon in corporate settings, especially in HR and training departments

The main difference is that the Director Learning Solutions holds a higher strategic leadership position, overseeing broader learning initiatives, while the Learning and Development Manager focuses on executing training programs and managing teams at a departmental level.

Infographic showing various Director Learning Solutions job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 6% Contract, and 1% Nights. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution.

Online Learning Solutions Specialist

Ann Arbor, MI • On-site

Washtenaw Community College
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Washtenaw Community Collegeexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Posting Details
Posting Details (Default Section)
Posting Number:
0603925
Position Title:
Online Learning Solutions Specialist
Position is:
Temporary full-time (general fund)
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Instruction
Position Description:
Picture Yourself here!
Why Join WCC?
  • An inclusive, welcoming environment for our students, faculty & staff
  • Generous Paid Time Off
  • Affordable & Comprehensive Health, Dental, Life & Vision Insurance
  • 4:1 Employer Match for Retirement
  • WCC Tuition paid for you AND your dependents
  • Tuition reimbursement for colleges outside WCC
  • Check our Total Rewards here

Position Summary:
The Online Learning Solutions Specialist serves as the primary technical support specialist within the Center for Interactive Teaching & Learning (CiTL), focusing on responding to and resolving support tickets related to Canvas Learning Management System (LMS) and its integrated academic technologies. This position works closely with the part-time Faculty Online Support staff, performing similar duties at a higher level, and assumes responsibility for tracking, resolving, and reporting on complex and recurring issues. The role contributes to a high-quality teaching and learning experience by ensuring the reliability and effectiveness of academic technologies used across all course modalities.
Essential Job Duties and Responsibilities:
  • Respond to Faculty Help tickets and serve as the primary responder to escalated Tier 3 support tickets, addressing complex technical and instructional technology issues related to Canvas LMS and integrated tools.
  • Track, analyze, and report on trends and recurring issues in support tickets, recommending solutions and process improvements.
  • Provide advanced support, configuration assistance, and troubleshooting for Canvas-integrated academic technologies, including Student Opinion Questionnaires (SOQs), online proctoring solutions, and other tools used in online teaching and assessment.
  • Collaborate with part-time Faculty Online Support staff to ensure timely and effective resolution of faculty and student support needs.
  • Assist in monitoring, maintaining, and documenting processes for Canvas and related tools to ensure quality and consistency across courses.
  • Communicate regular updates on support trends, common issues, and opportunities for training or system improvement to the Director of Online Technologies.
  • Provide internal documentation and guidance for faculty and support teams regarding Canvas processes, tool usage, and best practices.
  • Support accessibility and compliance initiatives by reviewing course sites and tools for ADA, WCAG, and Universal Design for Learning (UDL) standards.
  • Participate in semester readiness processes, including preparation and maintenance of online course sites and configurations.
  • Stay current with emerging instructional technology trends, making recommendations for improvements or new tools as appropriate.
  • Participate in team, departmental, and division meetings, and contribute to a collaborative and responsive support environment
  • Perform other duties as assigned.
  • Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.

Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
  • Bachelor's degree or higher and at least one (2) years of experience supporting instructional technologies or academic systems, or equivalent combination of education and experience.
  • Proficiency in administering and supporting LMS, preferably Canvas, and their integrated tools.
  • Demonstrated technical troubleshooting skills and ability to resolve complex LMS and integration issues.
  • Experience in helpdesk or customer support, including resolving escalated issues effectively.
  • Availability to work one (1) weekend day per week as part of a standard schedule.
  • Working knowledge of ADA, UDL, and federal compliance requirements related to online learning environments.
  • Strong interpersonal, communication, and active listening skills with a commitment to excellent customer service.
  • Ability to document procedures clearly and train others as needed.
  • Ability to work independently and collaboratively, managing multiple priorities with accuracy and attention to detail.
  • Flexibility to occasionally adjust work hours to meet institutional needs.
  • Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.

Preferred Qualifications:
Additional Preferred Qualifications:
  • Master's degree in information technology or a related IT field
  • Experience directly supporting higher education faculty with online instructional technology.
  • Familiarity with tools such as Honorlock (or similar online proctoring), SOQs (e.g., Explorance Blue), and other educational technologies.
  • Understanding of higher education teaching and learning practices, particularly in online and hybrid formats.
  • Knowledge of APIs and LTIs, ability to evaluate their impact on LMS performance and user experience.
  • Experience developing and presenting clear, actionable data and reports for college leadership.

Posting Date:
09/08/2026
Closing Date:
09/13/2026
Open Until Filled
No
Special Instructions to Applicants:
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:
$58,510 - $64,361
Salary Comments:

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