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Director Insurance Certificate Processor Jobs (NOW HIRING)

gpac

CSR Commercial Insurance

Huntington Beach, CA

$55K - $65K/yr

... questions, certificates, and coverage inquiries * Process endorsements, cancellations ... Jennifer Thompson Senior Director - Insurance Division gpac 605-610-3041 Jennifer.Thompson@gogpac ...

City of New York

Program Manager-Insurance

Manhattan, NY · On-site

$70K - $80K/yr

Under the Supervision of the Deputy Director, Insurance Compliance, the assigned staff member will ... Ensures that the Certificates of Insurance submitted to DYCD comply with established NYC Law ...

GATX

Director, Corporate Insurance

Chicago, IL · Hybrid

$134.80K - $180K/yr

The Director interacts with all levels of management within GATX and serves as GATX ... Issue insurance certificates and auto id cards on a timely basis and track and collect insurance ...

IMA Financial Group

Certificate Analyst

Pasadena, CA · On-site

$55K - $60K/yr

Direct the certificate renewal process to guarantee efficiency and accuracy of certificate desk and ... Knowledge of issuing insurance certificates and endorsements preferred * Ability to work onsite in ...

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How much do director insurance certificate processor jobs pay per hour?

As of May 31, 2026, the average hourly pay for director insurance certificate processor in the United States is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Insurance Certificate Processor jobs? The most popular types of Insurance Certificate Processor jobs are:
Director Insurance Certificate Processor jobs near you
CSR Commercial Insurance

CSR Commercial Insurance

gpac

Huntington Beach, CA

$55K - $65K/yr

Other

Medical, PTO

Posted 7 days ago

Job description

Job Description
Customer Service Representative - Insurance Agency
About the Opportunity
We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance agency. This role is ideal for someone who enjoys helping clients, staying organized, and working in a fast-paced team environment. The CSR will support clients with policy servicing, account maintenance, and day-to-day insurance needs while building strong customer relationships.
This is an excellent opportunity for someone looking to grow their career within the insurance industry while gaining exposure to multiple carriers and coverage types.
Responsibilities
  • Assist clients with policy changes, renewals, billing questions, certificates, and coverage inquiries
  • Process endorsements, cancellations, reinstatements, and policy updates accurately and efficiently
  • Handle inbound calls, emails, and customer requests in a professional and timely manner
  • Support Account Managers and Producers with administrative and service-related tasks
  • Review policies and documents for accuracy and completeness
  • Maintain detailed and organized client records within the agency management system
  • Communicate with insurance carriers regarding underwriting, policy servicing, and follow-up items
  • Help ensure excellent customer retention through responsive service and relationship-building
  • Stay informed on agency procedures and carrier guidelines
Qualifications
  • Previous customer service or administrative experience required
  • Insurance agency experience preferred but not required
  • Property & Casualty license preferred or willingness to obtain
  • Strong communication and interpersonal skills
  • Detail-oriented with strong organizational abilities
  • Comfortable handling multiple priorities in a fast-paced environment
  • Proficient with Microsoft Office and agency management systems
  • Positive attitude and team-oriented mindset
What We Offer
  • Competitive salary ranging from $55,000-$65,000 depending on experience
  • Benefits package including health insurance and paid time off
  • Supportive and collaborative agency culture
  • Opportunity for long-term growth within the insurance industry
  • Stable Monday-Friday schedule with work-life balance

Please feel free to forward your resume directly to jennifer.thompson@gogpac.com or you can reach me by phone 605-610-3041. I look forward to discussing your career aspirations.
Jennifer Thompson
Senior Director - Insurance Division
gpac
605-610-3041
Jennifer.Thompson@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
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About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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