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Director Information Technology Infrastructure Jobs in Oak Ridge, TN

Patriot Talent Solutions

IT Engineer

Knoxville, TN · On-site

This is a direct-hire opportunity supporting a multi-client/MSP-style environment . The right ... Well-rounded infrastructure experience across Windows/Microsoft tools * Proven ability to context ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

Description: The IT Systems Manager is responsible for direct management of the IT Systems ... infrastructure. * Assist the team with prioritization and completing daily tasks and meeting ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

Description The IT Systems Manager is responsible for direct management of the IT Systems ... infrastructure. Assist the team with prioritization and completing daily tasks and meeting ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$100/hr

The IT Systems Manager is responsible for direct management of the IT Systems Administrators and ... infrastructure. • Assist the team with prioritization and completing daily tasks and meeting ...

Patriot Talent Solutions

IT Manager

Farragut, TN · On-site

$83K - $102K/yr

Support infrastructure modernization efforts, system upgrades, and technology projects. * Oversee ... Experience leading, mentoring, or managing technical IT professionals. * Strong experience ...

Weigel Stores, Inc.

IT Technician

Powell, TN

... directed.System and Application Support: oProvide support for various operating systems (e.g ... network infrastructure, POS systems, back-office equipment, and peripherals.oPerform post ...

Weigel's

IT Technician

Powell, TN · On-site

... directed. • System and Application Support: o Provide support for various operating systems (e.g ... network infrastructure, POS systems, back-office equipment, and peripherals. o Perform post ...

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Showing results 1-20

All JobsInformation Technology Infrastructure JobsDirector Information Technology Infrastructure JobsDirector Information Technology Infrastructure Jobs in Oak Ridge, TN

Director Information Technology Infrastructure information

See Oak Ridge, TN salary details

$66.9K

$146.9K

$217.5K

How much do director information technology infrastructure jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director information technology infrastructure in Oak Ridge, TN is $146,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,400.00 and $179,300.00 per year, depending on experience, location, and employer.

What does a director of Information Technology Infrastructure do?

A Director of Information Technology Infrastructure oversees the planning, implementation, and maintenance of an organization's IT infrastructure, including servers, networks, data centers, and cloud services. They are responsible for ensuring the reliability, security, and scalability of technology systems to support business operations. This role involves leading IT teams, managing budgets, developing infrastructure strategies, and collaborating with other departments to align technology solutions with organizational goals. Directors also stay updated on emerging technologies to drive innovation and efficiency within the IT environment.

What are the key skills and qualifications needed to thrive as a director of Information Technology Infrastructure?

To thrive as a Director of Information Technology Infrastructure, a strong background in IT infrastructure management, network architecture, and systems administration is essential, usually backed by a bachelor's or master's degree in computer science or a related field. Expertise with enterprise platforms such as VMware, Cisco, cloud services (AWS, Azure), and certifications like ITIL or Cisco Certified Network Professional (CCNP) are typically required. Leadership, strategic thinking, and effective communication are critical soft skills for managing teams and aligning IT initiatives with business goals. These skills are vital to ensure reliable, secure, and scalable IT environments that support organizational success.

What are some common challenges a director of Information Technology Infrastructure faces when managing large-scale IT projects?

A Director of Information Technology Infrastructure often encounters challenges such as coordinating cross-functional teams, balancing competing priorities, and ensuring that infrastructure upgrades do not disrupt daily business operations. They must also manage risks related to cybersecurity, compliance, and emerging technologies, while staying within budget constraints. Effective communication and stakeholder management are crucial, as the role requires aligning IT initiatives with organizational goals and ensuring seamless collaboration between technical staff, vendors, and executive leadership.

What is the difference between Director Information Technology Infrastructure vs Network Architect?

AspectDirector Information Technology InfrastructureNetwork Architect
Primary FocusOversees overall IT infrastructure, including servers, data centers, and hardwareDesigns and plans complex network systems and architectures
CertificationsITIL, PMP, Cisco certifications often preferredCisco CCNP, CCIE, Juniper certifications common
Work EnvironmentLeadership role in IT departments, strategic planningTechnical role focused on network design and implementation
Industry UsageUsed across industries for infrastructure managementPrimarily in networking and telecommunications sectors

The main difference is that the Director Information Technology Infrastructure manages the entire IT infrastructure strategy and operations, while the Network Architect specializes in designing and implementing network systems. Both roles require technical certifications and work closely with IT teams, but their focus areas differ significantly.

What cities near Oak Ridge, TN are hiring for Director Information Technology Infrastructure jobs?

Cities near Oak Ridge, TN with the most Director Information Technology Infrastructure job openings:

Director Information Technology Infrastructure jobs near you
Infographic showing various Director Information Technology Infrastructure job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $146,927 per year, or $70.6 per hour.

Information Technology Engineer

Arctiq, Inc.

Knoxville, TN • On-site

Full-time

Re-posted 21 days ago

Job description

Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.


This is an on-site, full-time opportunity for one of Arctiq's clients in Knoxville, TN.


Position Overview:

The Information Technology Engineer (ITE) serves as the first point of contact for customers seeking technical assistance. This role provides both remote and onsite support, troubleshooting, and resolution across a broad range of technologies, including networking, cloud services, Active Directory, Microsoft 365, email, wireless networking, and end-user devices. The ideal candidate is customer-focused, technically proficient, and committed to delivering high-quality IT support.


Responsibilities:

  • Analyze, troubleshoot, evaluate, and resolve a wide range of technical issues.
  • Resolve and/or escalate incidents and service requests in a timely manner, determining the most effective solution based on customer needs and available resources.
  • Manage customer expectations while building and maintaining strong client relationships.
  • Monitor and respond to system alerts, identify root causes, and recommend improvements.
  • Identify opportunities to improve procedures, processes, and customer environments.
  • Maintain accurate documentation of client IT infrastructure and configurations.
  • Follow established IT service delivery processes, standards, and best practices.
  • Provide follow-up support to ensure customer satisfaction and complete issue resolution.
  • Document all work performed, including support tickets, customer communications, and resolutions.
  • Educate customers on technology solutions and best practices.
  • Travel to customer sites as needed to troubleshoot, diagnose, and resolve issues that cannot be addressed remotely.
  • Perform PC deployments, imaging, and hardware setup.
  • Conduct data center walkthroughs and equipment inspections.
  • Participate in an on-call support rotation.
  • Perform other duties as assigned.


Qualifications:

  • Ability to communicate technical concepts effectively to non-technical users.
  • Strong customer service skills with the ability to handle challenging situations professionally and calmly.
  • Ability to work collaboratively in a team-oriented environment.
  • Excellent attention to detail and strong written and verbal communication skills.
  • Strong listening skills with a commitment to delivering exceptional customer service.
  • Experience administering and troubleshooting Active Directory.
  • Experience administering and providing basic support for Microsoft 365 environments.
  • Working knowledge of networking concepts and troubleshooting.
  • Basic understanding of cybersecurity principles and best practices.
  • Experience supporting Windows and macOS operating systems.



Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you foryour interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

Apply